Talbots

  www.talbots.com
  www.talbots.com

Talbots Reviews

Updated November 10, 2014
Updated November 10, 2014
321 Reviews
3.2
321 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Talbots CEO Lizanne Kindler
Lizanne Kindler
61 Ratings

Review Highlights

Pros
  • Good work-life balance in the company, they understand you also have a life outside of the job (in 12 reviews)

  • Good benefits for full time employees (in 10 reviews)


Cons
  • I think upper management is out of tune as to what goes on daily in the stores (in 23 reviews)

  • Absolutely no work life balance possible, even in village stores (in 9 reviews)

More Highlights

67 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    An evolving environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Hingham, MA
    Former Employee - Anonymous in Hingham, MA

    I worked at Talbots full-time (more than 8 years)

    Pros

    Large corporation culture and benefits. The culture was continuing to evolve to a more progressive and up to date atmosphere in the final years of my employment. Lots of great, hard working peers.

    Cons

    It is well known that the company has been going through a dramatic transition from a public thriving company to a lean and more efficient enterprise. The staffing has been cut too thin for the amount of work my group was tasked to accomplished and so it was hard to do a good job. A lot of outsourcing and "downsizing" was done in my final years there. This resulted in understandable culture of fear and heightened finger pointing as things were predictably dropped due to over taxing the team.

    Advice to ManagementAdvice

    Adjust staffing levels up to allow for the high quality product that Talbots is known for.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Poor and Unprofessional Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate
    Former Employee - Part Time Sales Associate

    I worked at Talbots part-time (less than an year)

    Pros

    discount, nice staff, quality product, wonderful customers

    Cons

    Assistant manager's behavior is rude and condescending. Manager's advice "just talk her down give her a bag to breathe into".

    Advice to ManagementAdvice

    Assistant manager's behavior is outrageous. She is confusing, rude, demeaning and condescending. She has no managerial skills. The manager is no help. She said to "just talk her down and give her a paper bag to breathe into". Talbots part time staff at this store consists of several associates who retired from professional positions, i.e. teachers, managers, paralegal, etc. who are used to better management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    You get yelled at everyday by customers on the phone. Awful place to work. Pay is low.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Talbots

    Pros

    Most of the managers are very nice

    Cons

    It's so stressful for the pay you are given.

    Advice to ManagementAdvice

    BETTER PAY! Better pay!

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Extremely unrealistic expectations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Bedford, NH
    Former Employee - Assistant Store Manager in Bedford, NH

    I worked at Talbots full-time (more than 3 years)

    Pros

    Village locations have better hours, including holiday hours, than mall. Don't usually get angry or hard to deal with cusomters. Good discount, however the clothes are still very expensive.

    Cons

    No merrit raises for any one in company in over 6 years. Little to no opportunity for growth and promotions- constant outside hires. Expects a lot for little compensation. Absolutely no work life balance possible, even in village stores. Quality of product is nothing like it used to be, however, still has very high price points. Upper management and corporate constantly changing. Would not reccomend.

    Advice to ManagementAdvice

    Acknowledge high performing associates. Listen to your employees. Starting giving raises again.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    The culture is one of indecision and change that is not always effective.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Talbots full-time (more than an year)

    Pros

    Great discount, clothing is high quality.

    Cons

    Continued field leadership changes. New positions in the field put in place that are not productive or effective. The culture can be very "false positive" The culture is one of "go along to get along". Talbots will have a successful year this year do to improved product, very weak business last year due to weather and bottom line controls of payroll & spending, if the culture was positive and stable it could be an even more successful.

    Advice to ManagementAdvice

    Put ego aside and your finger on the pulse of the field and listen objectively.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Frustration and exhaustion...never experienced so many labor resources wasted in my career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Talbots full-time (more than an year)

    Pros

    Good customers! Beautiful clothing. Great benefits for full time employees.

    Cons

    Hours have been cut so less time to engage our customers. Top store management aren't on sales floor to help with service and sales so we are exhausted. company has been devaluing our new product lately by discounting it by 25% when it comes in. Hard to sell full price when it comes in on sale. Very poor planning from merchandising team on floor sets. You never have even 50% of product to execute it and usually within a few days, they will change some sale that requires you redo what you have just done.

    Advice to ManagementAdvice

    Coordinate product delivery better and hire some people in merchandising who have actually worked in a store. Give us the opportunity to sell the new product for at least a werk at full price. Get the top store management off the phone and internet to engage with our clients so we can all be successful in what could be a great store.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 4 people found this helpful  

    Poor work environment caused by constant indecision and excessive change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Hingham, MA
    Former Employee - Anonymous Employee in Hingham, MA

    I worked at Talbots full-time

    Pros

    You're allowed almost complete autonomy, enabling you to run your own business and make decisions. The company promotes cross-functional team collaboration. Competitive salary and benefits. Casual dress code.

    Cons

    Too much hierarchy. Top heavy management - too many VP's who are not always aligned causing constant indecision and changes. Poor culture: constant blame game and the need to cover yourself. Lean staff; thus, long hours and spread thin. Stressful environment. No work/life balance. High turnover. You bring your work home. No career path. Unreasonable deadlines. Your best is not enough. Accomplishments are rewarded with more work.

    Advice to ManagementAdvice

    There have been many leadership changes but none has successfully been able to change the negative culture. Closely evaluate senior management often to weed out the ones who diminish morale and who cause bottlenecks in the pipeline. An unhappy work environment = inefficiency and high turnover.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Talbots full-time (more than 3 years)

    Pros

    Great work environment if all your doing is selling. Customers are fun to work with and associates are a pleasure to be with.

    Cons

    No consistent message from executive teams. You have to talk to your peers in other regions to find out what you need to do. They created new positions with the company which don't make sense and have little to no value to the store. Would be nice to have the truth upfront and it would be nice to have to tools to do what is expected of us.

    Advice to ManagementAdvice

    I'm sure your tired of hearing us say "you need to"...... But really, you need to think of your ROI with some of your field team members. Not feeling a lot of help and if we do get help (phone TB) it's just us agreeing with whatever they say.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Frustrating at it's best.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Talbots full-time (more than 5 years)

    Pros

    The associates in the stores are great as well as the customers. Compensation is fair.

    Cons

    The business acumen and leadership changes from day to day. You'll spend time doing what they ask and then not receive any acknowledgement of a good job at controlling expenses, hiring great talent, driving business or managing the company's MANY programs. No personal growth or coaching.

    Advice to ManagementAdvice

    They don't want it so why give it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Not a good experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Fresno, CA
    Former Employee - Sales Associate in Fresno, CA

    I worked at Talbots part-time (less than an year)

    Pros

    The other sales associates who were having the same issues as myself.

    Cons

    Dealing with the pressure to make your daily sales quota. Given only a three month probation time to show yourself I was not given a chance to run the register but only to sell, sell, sell! The manager was not hands on upfront and assistant manager seemed to busy help train. Did not seem to be on the same page.

    Advice to ManagementAdvice

    Stop running through employees like they were cattle. Take the time to properly train and keep employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Talbots Photos

Work at Talbots? Share Your Experiences

Talbots

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.