Tangoe

  www.tangoe.com
  www.tangoe.com

Tangoe Reviews

Updated November 25, 2014
Updated November 25, 2014
68 Reviews
2.7
68 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Tangoe President and CEO Al Subbloie
Al Subbloie
36 Ratings

Review Highlights

Pros
  • Strong starting pay, decent commission rates, tons of freedom, ability to work from home (in 5 reviews)

  • Is a casual work environment that still encourages success (in 7 reviews)


Cons
  • The Tangoe culture is counter-intuitive to the cultivation of superior skill sets learned from outside the company--bewildering but true (in 3 reviews)

  • Poor Management, Lack of respect for employees (in 3 reviews)

More Highlights

20 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Growing company, with growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fulfillment Specialist in Austin, TX
    Current Employee - Fulfillment Specialist in Austin, TX

    I have been working at Tangoe full-time (more than an year)

    Pros

    There are a lot of great people here, the company is growing quickly and adding new clients.

    Cons

    The training is almost non-existent, the compensation and benefits could be much better. Several people on my team have had to take second jobs to make ends meet in recent months. We've lost a lot of very good people because the pay is not always enough to justify the hours. A recent shift from hourly pay to salaried positions has left a lot of folks feeling pinched at the end of the month.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Good starting point

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tangoe full-time (more than an year)

    Pros

    Flexible schedule allowed me to set my hours so that I could complete my degree and work from home as needed. Casual dress

    Cons

    Not the greatest benefits but a good place to start learning and building a skill set for the future. Leadership is a tad disorganized

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Tangoe worked hard to find the best fit for my abilities and aptitudes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Parsippany, NJ
    Current Employee - CSA in Parsippany, NJ

    I have been working at Tangoe full-time (less than an year)

    Pros

    Tangoe does make a sincere effort to find responsibilities which are a good fit for their employees.

    Cons

    The difficulties I experienced with Tangoe were mostly related to personality conflicts. When I first started there, I had an excellent supervisor who made clear what my responsibilities were and constantly provided me with assignments which both challenged me and enabled me to learn more about the functions I was to be performing. However, when this supervisor was promoted to another department, his replacement lacked the experience and the ability to distribute the workload effectively, and left me feeling at a loss as to what my responsibilities then entailed and what parts of the job I was responsible for, and what parts of the job were supposed to be referred to management.

    Advice to ManagementAdvice

    The responsibilities of each employee need to be communicated more effectively, because I was unable to determine where my responsibilities left off and where management was supposed to take over. I felt responsible to the client for all of their needs, but was not able to provide for those needs due to the hierarchy in place on my team.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    One a CT star, now, not so much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tangoe part-time

    Pros

    Company has promise in a field that continues to grow and evolve. Mobile management continues to increase in importance for every company. New Tangoe solutions hold promise for helping businesses manage multiple growing technologies. Tangoe has the ability to help companies manage their connections better - not just their communications.

    Cons

    Senior management fails to provide leadership. Employees are viewed as assets, as long as you agree with the CEO. While there seems to be pockets of capable managers, this company is in for rough times if it doesn't soon place value on it greatest resource - people.

    Advice to ManagementAdvice

    Ask your employees to help you make your business better instead of expecting them to only execute your demands. Remember that leadership requires communication and communication requires listening.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Columbus, OH
    Former Employee - Customer Service in Columbus, OH

    I worked at Tangoe full-time (more than an year)

    Pros

    The people and the benefits are good. It's a relaxed atmosphere to work in.

    Cons

    Very disorganized. Always taking on new accounts without properly training people.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tangoe full-time (more than 3 years)

    Pros

    nice people and fun environment

    Cons

    management sometimes not willing to listen to employee suggestions

    Neutral Outlook
    No opinion of CEO
  8.  

    Good entry level job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at Tangoe full-time (more than an year)

    Pros

    Very friendly people, excellent work/life balance

    Cons

    Difficult to move up in the GA office, no management turnover or new positions, limited options to work remotely if needed

    Advice to ManagementAdvice

    Bonus or raise every year would be helpful to keep morale high

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    It's okay if you cannot find any better in the area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - N/A in Orange, CT
    Current Employee - N/A in Orange, CT

    I have been working at Tangoe full-time (more than 5 years)

    Pros

    Benefits are great, have to enter least 5 words

    Cons

    they have a hard time hiring good people

    Advice to ManagementAdvice

    focus on hiring

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Secure workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Orange, CT
    Current Employee - Software Developer in Orange, CT

    I have been working at Tangoe full-time

    Pros

    Not challenging
    Excellent comp and benefits

    Cons

    Old technology
    No changes
    Hard to complete projects

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Disorganized, but relaxed atmophere

    Current Employee - Telecom Auditor in Orange, CT
    Current Employee - Telecom Auditor in Orange, CT

    I have been working at Tangoe full-time (less than an year)

    Pros

    Benefits are good; not the best company I have ever worked for, but not the worst by any means. The atmosphere of the company is very laid back as well as a casual dress code. Starting pay is decent.

    Cons

    The company has acquired other companies quickly over the past few years and you can tell from the structure. Company is very disorganized from a reporting stand point and from a computer system stand point, which effects productivity.

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