Tangoe

www.tangoe.com

Tangoe Reviews

Updated January 28, 2015
Updated January 28, 2015
71 Reviews
2.6
71 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Tangoe President and CEO Al Subbloie
Al Subbloie
37 Ratings

Review Highlights

Pros
  • Strong starting pay, decent commission rates, tons of freedom, ability to work from home (in 5 reviews)

  • Is a casual work environment that still encourages success (in 7 reviews)


Cons
  • The Tangoe culture is counter-intuitive to the cultivation of superior skill sets learned from outside the company--bewildering but true (in 3 reviews)

  • Poor Management, Lack of respect for employees (in 3 reviews)

More Highlights

17 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to learn and grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Administrator
    Former Employee - IT Administrator

    I worked at Tangoe full-time (more than 5 years)

    Pros

    Lots of challenges and plenty of opportunity to stand out

    Cons

    Lower pay. Lots of off hours work

    Advice to ManagementAdvice

    Take better care of top performers and look for ways to help them reduce workload

    Approves of CEO
  2. 4 people found this helpful  

    They should make a reality TV show out of this place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Tangoe full-time (more than a year)

    Pros

    This company continues to grow and add new clients. With it comes growth and upward mobility. Tangoe also has a lot more to offer than just its MDM product. Laid back atmosphere with dogs in the office. So far almost everyone I have encountered in the office is friendly and helpful.

    Cons

    The pay could be better, but the benefits aren't bad. The atmosphere is laid back but there isn't much in the way of onsite amenities and the training is pretty flimsy.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Love this job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Helpdesk Specialist in Columbus, OH
    Current Employee - Associate Helpdesk Specialist in Columbus, OH

    I have been working at Tangoe full-time (less than a year)

    Pros

    Our leadership team makes it very clear that if you have questions, ask. Very helpful with any issues I have had. I have time to get my tasks done throughput the day, and love that such care is taken in how we feel about our work environment ; "fun days" are scheduled, management compliments your via email when you've earned it, and consistent review is provided to let you know what you're doing right, and what you could improve on.

    Cons

    I've been a temp for 7 months and have continually preformed top notch per my scorecards. I would like to be hired. Pay raises are promised, but don't seem to be followed through on.

    Advice to ManagementAdvice

    If you're going to go out of your way to announce exactly how pay raises are awarded, don't dally around with actually giving them out to the employees who actually meet the standards explained. Follow through.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Great people, you have to make your own way.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services Analyst in Austin, TX
    Current Employee - Client Services Analyst in Austin, TX

    I have been working at Tangoe full-time (more than a year)

    Pros

    Health benefits are really good. It's a small enough company that if you are great, you will be noticed. If you are terrible, you will be noticed. Company has a strong vision and as a result, a great future.

    Cons

    Very informal training processes for most area. Compensation is constrained very tightly through corporate policy. We sometimes lose great people because of this.

    Advice to ManagementAdvice

    Address both of those cons. Consider the value of a more standardized training program, providing actual training to individuals who train, to equip them to be more successful in preparing new employees. Too much of our processes is fly by the seat of your pants. Understand that our people will drive the distance between us and our competitors because time will allow competitors to compete with us on software. We need to obtain, develop, and retain talent. Improving compensation and providing greater transparency in compensation will allow that.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Company, Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tangoe full-time (more than 3 years)

    Pros

    The people. Tangoe is a group of highly-motivated, incredibly intelligent Telco experts who really understand the product that they're delivering. It is little wonder they've grown so fast in the market they are in (TEM).

    Cons

    There is some stagnation in your position, unless you can reinvent yourself. That takes effort on your side and is not necessarily something that management will groom you for without you taking that first step.

    Advice to ManagementAdvice

    Remember that operations drives the business, and we need to continue to drive that business in the months/years to come.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Nice people, not very exciting industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tangoe as a contractor (more than a year)

    Pros

    Flexibility, close to home, very nice people

    Cons

    I was not interested in the space, not much room to grow

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    QA Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal QA in DFW, TX
    Current Employee - Principal QA in DFW, TX

    I have been working at Tangoe full-time (less than a year)

    Pros

    Great Work -Personal Life Balance. Great management Team. Flexible Timings. Public Company.

    Cons

    I cannot think fo any cons of working at Tangoe.

    Advice to ManagementAdvice

    None-NA

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Growing fast and taking over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Wireless Help Desk in Austin, TX
    Former Employee - Wireless Help Desk in Austin, TX

    I worked at Tangoe full-time (more than a year)

    Pros

    Exciting, always changing environment with a market leader. Opportunity to learn and grow with the dominant player in Telecom Life Cycle Management.

    Cons

    Combining many different corporate cultures and software platforms can lead to conflicting expectations from customers and employees. Management not always aware of what employees have to offer.

    Advice to ManagementAdvice

    Make sure not to promise more than you can deliver to customers and employees. Find ways to improve training for employees.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Neutral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager in Orange, CT
    Current Employee - Manager in Orange, CT

    I have been working at Tangoe

    Pros

    If you live in the GNH area, it's one of the few hitech options.

    Cons

    A bit disorganized, don't value good employees until it's too late.

    Advice to ManagementAdvice

    Take a good look at the lower tier of workers, make sure they're happy. More focus on cusotmer satisfaction overall.

    Approves of CEO
  11.  

    A Good Place to Work, Explore and Learn. Can take time and learn, explore ourselves.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant in Bangalore (India)
    Current Employee - Consultant in Bangalore (India)

    I have been working at Tangoe full-time (more than a year)

    Pros

    A lot of opportunities to learn. US team is very friendly and have really great and friendly people. Indian management lacks something. Not highly qualified staff.

    Average Salary. No bands. No standard.

    Cons

    It's not up to US standards.

    Advice to ManagementAdvice

    Give some perks to employees.

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