Tangoe Reviews

Updated March 24, 2015
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3.0
29 Reviews
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Tangoe President and CEO Al Subbloie
Al Subbloie
51 Ratings

29 Employee Reviews

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  1. Not Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tangoe

    Pros

    Work culture is good, Friendly employees, Teams are very good

    Cons

    Slow growth,worst management, less Benifits

    Recommends
    Positive Outlook
    Approves of CEO
  2. People were great, but management and training left something to be desired.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Tangoe full-time (more than 5 years)

    Pros

    The employees are some of the best in the business, and moving from entry level to mid-to-higher level is easily within scope.

    Cons

    Training is lax and questionable, typically involving a round-robin of shadowing with both seasoned reps and newly hired agents - some as new as several weeks. Compensation was likewise an issue in most of my time there, with issues new hires making substantially more than seasoned reps going unnoticed at best and being forcibly shut down otherwise.

    Advice to ManagementAdvice

    Consistency in management would be refreshing. The difference in how one team is run versus another is staggering - general policies like working from home and scheduling/tardiness can be fast and loose on one side of the aisle and comparably draconian on the other. It is also recommended that internal hires/promotions be compensated to within the standard salary bands of their positions upon acceptance of the position, rather than months/years later or not at all.

    Recommends
    Positive Outlook
    Approves of CEO
  3. Decent Company who has a long way to go

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH

    I have been working at Tangoe full-time (more than 3 years)

    Pros

    Great employees, They are like a big family. Great place to gain experience

    Cons

    Pay is ok. It could and SHOULD be better with the types of contracts they have with clients. Quality is not on the same page with the rules as they do their own thing.

    Advice to ManagementAdvice

    You need to pay your employee's more for the work you have them doing. Better training needs offered as well as training to keep everyone "up to date."

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5. decent company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Software Developer in Bangalore (India)
    Former Intern - Software Developer in Bangalore (India)

    I worked at Tangoe as an intern (less than a year)

    Pros

    friendly workplace and people. likely to grow in future. work anytime you want if you want.

    Cons

    leadership aspect is hazy. some people overburdened with work. some totally free. no innovation required unless youre at a senior post

    Advice to ManagementAdvice

    good job so far

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. Awesome Work Life Balance - Too much of politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bangalore (India)
    Former Employee - Anonymous Employee in Bangalore (India)

    I worked at Tangoe full-time (less than a year)

    Pros

    Work life balance
    WFH options
    Good training materials
    No appreciation from Manager for good work

    Cons

    Too much of politics
    Need to lick boots of manager to survive
    Low salary
    Worst HR people I have ever experienced, you will be greeted only when you join, then they start showing true colors.
    Horrible Management

    Advice to ManagementAdvice

    Improve your upper management, which is leading to alarming attrition rate. Managers are not God.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. I believe in Meritocracy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSA in Parsippany, NJ
    Current Employee - CSA in Parsippany, NJ

    I have been working at Tangoe full-time

    Pros

    I have a great CSM who cares about the job, the clients, and her employees.

    Cons

    I do the work of a CSA and a TL and get paid as an invoice processor. There's no way to get raises that keep up with inflation. New hires that I'm training are getting paid 30% more than I make per year.

    Advice to ManagementAdvice

    Meritocracy. If someone is doing an exceptional job, going above and beyond - they should be compensated accordingly. A piece of paper isn't going to feed my family.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. Great promise at start but fell short considerably

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Product Engineer in Bangalore (India)
    Former Employee - Senior Product Engineer in Bangalore (India)

    I worked at Tangoe full-time (more than a year)

    Pros

    - Excellent flexibility : Since my team was headed by US manager the flexibility was very good. I used to take 5-6 times WFH in a month.
    - Very co-operative onsite team : The US team is very co-operative and they give you all the support need to get the work done. You can learn a lot by interacting with them
    - Not much pressure : There isn't too much pressure in terms of deadlines and so. Few products had very tight deadlines but most of the products have less pressure

    Cons

    - Management is awful: The Indian management is awful. They don't have a vision/goal in mind to take the company to next level. They have lot to learn from US counterparts if they have to compete in the market consistently. Many managers are partial towards certain group and lot of inter office politics
    - Pathetic hike: The hikes given are pathetic. It is really a shame that they consider your time at the company rather than performance to give out hikes. 3%, 4% hikes are really a shame!!
    - No technical improvement: Most products lack technical tools latest in the market and you will be lagging in terms of industry standard. When you come out of it you feel like the industry has raced past you!

    Advice to ManagementAdvice

    Consider keeping the employees happy. Stop playing inter office politics and drive the organization based on the values Tangoe is built upon. You have a very niche domain and the competition is not so much. You can really kick in some good stuff if you keep the employee source happy.
    HR team is just for the name sake and there's no employee based initiatives taken. They just come and go. Someone should tell them to look at other companies and take good steps in keeping employees engaged.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. Good Company but top Management in India has to improve

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Bangalore (India)
    Current Employee - Anonymous Employee in Bangalore (India)

    I have been working at Tangoe full-time (more than 3 years)

    Pros

    -Very flexible work culture
    -No stress or over working hour issues
    -Good level of Lenience
    -Managers are friendly in nature

    Cons

    -The top management in India has to improve a lot
    -Never seen taking any healthy initiative to grow company/employee
    -Few departments are really low paid compared to market pay standards

    Advice to ManagementAdvice

    Management should really come out of Symphony Teleca (Tangoe has acquired TEM division of this company ) world to genuinely follow the actual Tangoe's principal especially in terms of Salary.

    Recommends
    Positive Outlook
    Approves of CEO
  10. Rapid Fire Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tangoe full-time (more than a year)

    Pros

    Great experience for someone new to inside sales and/or for someone wanting to get into sales on the ground floor. Leadership is very focused....on closing a sale. As it relates to support, well, the right person at this job will just have to ignore the negative comments from the support team because the leadership team are very committed to success.

    Cons

    MUST HAVE leather-like skin. This is a totally Go and/or NO-Go company. Must be of strong spirit and able to stand on your own.

    Advice to ManagementAdvice

    Hmmmm, how about truly caring about employee development?

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. Good Company

    Current Employee - QA Analyst in Bangalore (India)
    Current Employee - QA Analyst in Bangalore (India)

    I have been working at Tangoe full-time (more than a year)

    Pros

    work life balance
    Good starting salary

    Cons

    Long working hours
    Internal politics
    HR policies

    Advice to ManagementAdvice

    Nothing special

    Recommends
    Positive Outlook
    No opinion of CEO

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