Tangoe
2.9 of 5 44 reviews
www.tangoe.com Orange, CT 1000 to 5000 Employees

Tangoe Reviews

Updated Jul 2, 2014
Tangoe – Parsippany – “Snow storm”

All Employees Current Employees Only

2.9 44 reviews

                             

65% Approve of the CEO

Tangoe President and CEO Al Subbloie

Al Subbloie

(26 ratings)

46% of employees recommend this company to a friend
13 Employee Reviews Back to all reviews
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    Potential

    Customer Service (Former Employee)
    Columbus, OH

    ProsThe people and the benefits are good. It's a relaxed atmosphere to work in.

    ConsVery disorganized. Always taking on new accounts without properly training people.

    Yes, I would recommend this company to a friend

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    Good place

    Anonymous Employee (Former Employee)

    Prosnice people and fun environment

    Consmanagement sometimes not willing to listen to employee suggestions

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    Good entry level job

    Anonymous Employee (Current Employee)
    Alpharetta, GA

    ProsVery friendly people, excellent work/life balance

    ConsDifficult to move up in the GA office, no management turnover or new positions, limited options to work remotely if needed

    Advice to Senior ManagementBonus or raise every year would be helpful to keep morale high

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    A place for TEM Product Developement

    Software Developer (Current Employee)

    Prosgood in work place from devlopemnt work , not so good managment in India Center

    ConsSalary difference in employee among higher management and some few employees

    Advice to Senior ManagementShould have more rationalize

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    2 people found this helpful  

    It's okay if you cannot find any better in the area

    N/A (Current Employee)
    Orange, CT

    ProsBenefits are great, have to enter least 5 words

    Consthey have a hard time hiring good people

    Advice to Senior Managementfocus on hiring

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Secure workplace

    Software Developer (Current Employee)
    Orange, CT

    ProsNot challenging
    Excellent comp and benefits

    ConsOld technology
    No changes
    Hard to complete projects

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Disorganized, but relaxed atmophere

    Telecom Auditor (Current Employee)
    Orange, CT

    ProsBenefits are good; not the best company I have ever worked for, but not the worst by any means. The atmosphere of the company is very laid back as well as a casual dress code. Starting pay is decent.

    ConsThe company has acquired other companies quickly over the past few years and you can tell from the structure. Company is very disorganized from a reporting stand point and from a computer system stand point, which effects productivity.

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    Good Money is all you want is to make phone calls all day

    Inside Sales Representative (Former Employee)
    Orange, CT

    Pros- Fun, relaxed environment if you are doing your work
    - Business casual dress
    - Flexibility in schedule, allow you to make it your own

    Cons- Lack of growth
    - Poor management structure
    - No official policies for a lot of the sales policy
    - Management plays favorites

    Advice to Senior ManagementNeed to get the salesforce to have some consistency and create policies for some structure and make sure those policies are actually used. Management also needs to keep it fair across all sales employees and not play favorites

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    great until we went public

    Communications Analyst (Current Employee)
    Orange, CT

    Prosmost people are good to work with
    work from home beneficial
    work only gets to you if you let it

    Consthankless, no recognition
    greatly reduced growth opportunity - it was good before Tangoe went public, but now there is a structure and plenty of employees who are ahead of you in line
    fly-by-the-seat-of-your-pants training
    useless metrics
    skewed /poorly set client expectations

    Advice to Senior Managementtraining is crucial

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    • Disapproves of CEO

    2 people found this helpful  

    So much wasted potential.

    Client Services Analyst (Current Employee)
    Austin, TX

    ProsFriendly coworkers, casual work environment, some very intelligent and savvy people that really understand the market potential for the product.

    ConsWhere to begin? Since going public, concern is focused on acquisitions, increasing revenue while lowering overhead. Unfortunately, management is willing to lower margins so significantly that employee morale suffers. More work, less pay, fewer benefits. Very unorganized between divisions within the company. The left hand rarely has any idea what the right hand is doing or how they do it. Consequently, work duplication and headaches abound. Additionally, the best and brightest eventually leave for better opportunities because management has only recently developed a raise structure that rewards performance. There is a large group of employees that were hired when salaries were much higher that do not perform at the same level of lesser-paid employees. Management sometimes appears to be developing strategies on the fly (a throw everything at the wall and lets see what sticks kind of mentality) that results in frustration as processes constantly change and job performance expectations that are never uniform. Processes are starting to be streamlined, but there's still a lot of work to be done.

    Advice to Senior ManagementA good summary of problems would be that management doesn't seem to understand or care about the grievances of their subordinates. Direct supervisors are very supportive, but they are not the decision makes. It doesn't feel like anyone cares about your successes, only your failures. Management should learn to recognize and reward hard and accurate work and high performance or only those looking to do the minimum to not be fired are likely to remain long-term.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Tangoe reviews and ratings — including employee satisfaction and approval rating for Tangoe CEO Al Subbloie. All 13 reviews posted anonymously by Tangoe employees.