Tech Data

www.techdata.com
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Tech Data Reviews

Updated January 7, 2015
Updated January 7, 2015
28 Reviews
2.0
28 Reviews
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Tech Data CEO and Director Bob Dutkowsky
Bob Dutkowsky
28 Ratings

Review Highlights

Pros
  • Great people work here and seemed to me most were happy working for Tech Data (in 14 reviews)

  • It is a great place to learn and then find a real job elsewhere or if you are looking to retire (in 9 reviews)


Cons
  • Turnover is high in many departments - many are leaving due to low pay (in 11 reviews)

  • The management team continuously over commit and look towards development staff to bail them out by working long hours (in 4 reviews)

More Highlights

28 Employee Reviews Back to all Reviews

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  1. 1 person found this helpful  

    SSR Role Needs Desperate Transformation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Support Representative
    Former Employee - Sales Support Representative

    I worked at Tech Data

    Pros

    Free stuff
    Great people
    Management (in my experience) supports their employees

    Cons

    So many:

    SSRs aren't considered to be sales people so they get no cut of their team's commision. For example: SSRs are expected to place the majorty of their team's orders but it makes no difference in their pay if they spend half a day placing a million dollar order or place 20 easy orders. On top of that, a lot can go wrong that isn't your fault but everyone will point their fingers. The order placement system is complicated to say the least and you have to remember a million different specifics depending on what vendor you're placing the order for. Orders also have to touch many departments to be released. If you don't follow up with logistics because they didn't release the order, it's your fault again that the customer didn't recieve their product. At the end of the day a customer isn't happy if they don't recieve their order so you have to play every single role and other departments aren't held to the same responsibility as you are. Because of that there is a lot of pressure on SSRs to place orders correctly, fix issues, and do everything else for their team's very spoiled and demanding customers.

    And for all of that pressure you get paid 13 an hour.

    Your day will be spent drowning in emails, calls, figuring out why the system is glitching, and waiting on Vendors to explain why they delayed shipment for the third time so your angry customer will stop calling.

    Advice to ManagementAdvice

    Redefine this position and raise pay. SSRS deserve better.
    Have more pressure on other departments to perform their jobs correctly.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Stay Away from Distribution & Logistics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Manager in Swedesboro, NJ
    Current Employee - Area Manager in Swedesboro, NJ

    I have been working at Tech Data full-time

    Pros

    You get weekends off (usually)

    Cons

    High management turnover, managers burned out then replaced, definitely a profit over people oriented organization, raises are rare, no rewards for your work (in logistics at least), cronyism and unethical behavior at high levels

    Advice to ManagementAdvice

    Offer more incentives and rewards to employees, take away the obstacle course of KPIs in order to actually get a bonus

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    Costa Rica SMB

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tech Data

    Pros

    In Costa Rica , Winning contests will allow you to travel to awesome events!!!!!!however they are very hard to win, besides that it's just another call center being run by a very bad HR dept, and managers who only worry about having a monkey in a chair, also no real growth , just lateral.

    Cons

    Costa Ricas office handles SMB accounts, this office is run like a call center, it's definitely not a sales office, they will not even allow you to listen to music, every break is micro managed, the teams are made up of 3, always have a top performer and 2 losers that benefit from the hard work that the top performer puts in, English level is poor, vp is onsite and is no help at all, actually looks for any excuse to fire an employee as much as he can, he's also been known to hit on certain girls , resolves customer issues by simply changing the customers sales teams, all to add to all this sales reps barely make a $1,000 a month, so keep in mind this is definitely a call center

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  5. 3 people found this helpful  

    Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Account Representative in Clearwater, FL
    Current Employee - Inside Account Representative in Clearwater, FL

    I have been working at Tech Data full-time (more than 5 years)

    Pros

    The company is located in sunny Florida. There some good people that work there. The vendors have training several times a week. This is a great place to understand technology.

    Cons

    They think they have a diverse culture but i found it to be anything but diverse. Very few people of color and very homophobic. Some executives still prescribe to old out dated forms of managing. They using fear and intimidation. The computer system will extremely slow and cumbersome. There really isn't any career development strategy or track.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Poorly managed environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer in Clearwater, FL
    Former Employee - Systems Engineer in Clearwater, FL

    I worked at Tech Data full-time (more than 3 years)

    Pros

    There are many great people and teams to join. Most people work very hard to do the right thing. It is a great place to learn and then find a real job elsewhere or if you are looking to retire. TD university trains you for your next big opportunity. You most likely will not get fired as long as you are not in mid management or higher. If you are in the top 10 -CEO-CFO-CIO, SR VP, etc. you will have a job as long as you want it as it is still a good old boys environment. There are many people who make it to 20 years.

    Cons

    upper management has no desire to allow people to grow effectively and force people to either leave the company or go to another group within Tech Data to get a better position. The philosophy seems to be that 5 entry level people are better than one experienced person. Extremely low pay for the amount of work and knowledge experience.

    Advice to ManagementAdvice

    Transparency. Don't make decisions in a vacuum. Pay people what they are worth anf eliminate about 20% of your accountants as they are an expense.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Work like a dog and get paid like one

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - National Account Manager in Clearwater, FL
    Current Employee - National Account Manager in Clearwater, FL

    I have been working at Tech Data full-time (more than 3 years)

    Pros

    Easy, not a lot of tech knowledge needed, good benefits, great training ground

    Cons

    Work 15+ hours per day and if your lucky you will hit $100k. Way to much to do for not a lot of pay. I was the number one person in the company and made $120k...not good. Great training for newbies and managers that can't get in with a manufacturer.

    Advice to ManagementAdvice

    Fairly compensate the employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Do more with less.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager in Clearwater, FL
    Current Employee - Business Development Manager in Clearwater, FL

    I have been working at Tech Data full-time (more than 5 years)

    Pros

    People work too hard for recognition they never receive.

    Cons

    Do not protect or care for their employees. Pay horribly.

    Advice to ManagementAdvice

    Managers lead.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Need better pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tech Data full-time (more than a year)

    Pros

    Wonderful dedicated employees who work very hard for Tech Data

    Cons

    Low pay, no 401k match but large bonuses and comp for high level execs.

    Advice to ManagementAdvice

    Share the wealth

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Job Security...That's the pro.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Sales Champion in Clearwater, FL
    Current Employee - Product Sales Champion in Clearwater, FL

    I have been working at Tech Data full-time (more than 5 years)

    Pros

    It's a big company, and there have only been two, small layoffs in my time here. This is a great company to use as a stepping stone.

    Cons

    Pay is low, executives can't make a coherent decision on which direction that they want the business to move. Thinking outside of the box is frowned upon unless you are on the marketing team...MARKETING team, not product marketing a.k.a. product specific sales. If you don't melt into the executive mindset, plan on being stuck in the same position for a while. "Sounds too good to be true" is almost always the case within this company.

    Advice to ManagementAdvice

    Be a leader, not a micromanager. Back your employees, don't be your executive's minion. If the message from the executive level seems skewed, odds are, you're not the only one who thinks that way. Get together and stand up for yourself and your teams.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Director of Logistics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tech Data full-time (more than 5 years)

    Pros

    Great people to work with.

    Cons

    The Corp level is shallow, very slow to react and only care about top level staff making money.

    Advice to ManagementAdvice

    Take care of the bottom level staff before it is to late to recover. Too much turnover, too many temps and quality suffers because of it. too much favoritism.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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