TechSoup Global

  www.techsoupglobal.org
  www.techsoupglobal.org

TechSoup Global Reviews

Updated November 12, 2014
Updated November 12, 2014
22 Reviews
2.8
22 Reviews
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Rebecca Masisak
13 Ratings

6 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    50 Shades of Techsoup

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TechSoup Global

    Pros

    Its mission
    Work flexibility
    Extremely casual attire
    Product donation program
    Decent working computers provided
    Employment longivity -at least for now
    The morjority of the staff is pleasant to work with.

    Cons

    Wages are low - raises are few
    Terrible neighborhood
    Over rated management staff
    Heavy reliance on product donors
    Under staffed
    Over worked
    General overall feeling of "this place sucks"
    No training...no time for it
    No personal growth path...its talked about but never implemented
    Open staff seating which is very distracting
    No employee purks
    I could keep going on and on

    Advice to ManagementAdvice

    YOU NEED TO GO...

    CEO...COO...CIO.... MUST BE REPLACED

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 4 people found this helpful  

    Fantastic people, terrible leadership, complete lack of accountability at the top.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TechSoup Global full-time (more than 5 years)

    Pros

    The vast majority of the people who work there are fanstastic. Techsoup Global's mission and what it's accomplished are really laudible. The pay is low relative to corporate jobs but the benefits are really good.

    Cons

    The CEO is lost and attacks anyone who contradicts her. There is also a complete lack of business plan for the future, which starts at the top as well. This fosters an environment where those who cater to the CEO are awarded, and those who do not are punished. At the moment, there isn't a single department that is happy with how things are progressing.

    Advice to ManagementAdvice

    Actually listen to your staff. Stop demonizing them when they point out possible pitfalls in planning. Take some responsibility for your actions! Stop rewarding people who haven't produced a single success in years and just tell you what you want to hear.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Leadership is ultimately responsible for the success or failure of an organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Withheld in San Francisco, CA
    Former Employee - Withheld in San Francisco, CA

    I worked at TechSoup Global full-time (more than 3 years)

    Pros

    Good benefits. Appealing mission. Good location.

    Cons

    Morale is at an all time low and declining. Market conditions are eroding the value of the boxed software donation service that forms the backbone of their revenue stream. Leadership has been unable to adjust to this new reality and blames its employees' commitment to the organization for its ongoing failure.

    Advice to ManagementAdvice

    If an organization's culture declines under the stewardship of a particular group of leaders then by definition they have failed to lead effectively. Blaming employees for an organizations' inability to adapt to changing market conditions, and for their loss of morale in the face of managerial failure, is highly corrosive. An effective board must recognize when a change in leadership is needed and respond aggressively to right the ship.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    Company formerly known as Compumentor offers no mentorship, and promotes the lackeys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service in San Francisco, CA
    Current Employee - Customer Service in San Francisco, CA

    I have been working at TechSoup Global

    Pros

    If you want a job with low expectation and weak deliverables, it is a pretty cush spot. Benefits are good. Culture and many people are good too.

    Cons

    The wages are an embarrassment for a $20m company that doesn't pay taxes. Your lip service is insulting. Stop BS-ing people. Just say 'no' when the answer is no. A reason would be nice. A can-do attitude would be better.

    Advice to ManagementAdvice

    You have too many directors. Stop promoting people who always agree with you. Offer career paths, mentorship, and better education reimbursement plans for dedicated employees who want to become more valuable to the company!

    Doesn't Recommend
  6. 1 person found this helpful  

    Great mission, horrible execution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at TechSoup Global full-time

    Pros

    The overall objective of TechSoup is noble and deserves a lot of respect. Success at TechSoup means you're helping people in nonprofits save a ton on operating expenses and helping them leverage technology to help them achieve their goals. There are also some wonderful people working at TechSoup and they have the capacity to contribute so much.

    Cons

    Terrible management. Ego-driven individuals working for the glory of themselves often gets in the way of people being able to take initiative and work towards the overall objective. Communication isn't done well which forces a lot of people to cut corners in order to avoid dead ends. Understaffed teams cause work loads that aren't properly managed forcing people to work extra-long days with zero compensation.

    Advice to ManagementAdvice

    Better communication, empower global partners to get things done and use the global office as an asset instead of the barrier that it is. Listen to what people have to say as there are a lot of great ideas floating around that never get done.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Be careful in a feel good organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TechSoup Global full-time (more than an year)

    Pros

    Working for a nonprofit, you feel good because it is efforts for the benefit of the community. Software donations are distributed globally and it is a model for sustainability.

    Cons

    Depending on your department, you'll thrive or stagnate. Be weary of taking on too much responsibility because rewards are minimal.

    Advice to ManagementAdvice

    Value your strong employees. Low salaries makes worker bees' disgruntled.

    Doesn't Recommend
    Negative Outlook

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