TechSoup Global
2.4 of 5 16 reviews
www.techsoupglobal.org San Francisco, CA 150 to 499 Employees

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2.4 16 reviews

                             

33% Approve of the CEO

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Rebecca Masisak

(9 ratings)

38% of employees recommend this company to a friend
5 Employee Reviews Back to all reviews
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    2 people found this helpful  

    Fantastic people, terrible leadership, complete lack of accountability at the top.

    (Current Employee)

    ProsThe vast majority of the people who work there are fanstastic. Techsoup Global's mission and what it's accomplished are really laudible. The pay is low relative to corporate jobs but the benefits are really good.

    ConsThe CEO is lost and attacks anyone who contradicts her. There is also a complete lack of business plan for the future, which starts at the top as well. This fosters an environment where those who cater to the CEO are awarded, and those who do not are punished. At the moment, there isn't a single department that is happy with how things are progressing.

    Advice to Senior ManagementActually listen to your staff. Stop demonizing them when they point out possible pitfalls in planning. Take some responsibility for your actions! Stop rewarding people who haven't produced a single success in years and just tell you what you want to hear.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    Leadership is ultimately responsible for the success or failure of an organization.

    Withheld (Former Employee)
    San Francisco, CA

    ProsGood benefits. Appealing mission. Good location.

    ConsMorale is at an all time low and declining. Market conditions are eroding the value of the boxed software donation service that forms the backbone of their revenue stream. Leadership has been unable to adjust to this new reality and blames its employees' commitment to the organization for its ongoing failure.

    Advice to Senior ManagementIf an organization's culture declines under the stewardship of a particular group of leaders then by definition they have failed to lead effectively. Blaming employees for an organizations' inability to adapt to changing market conditions, and for their loss of morale in the face of managerial failure, is highly corrosive. An effective board must recognize when a change in leadership is needed and respond aggressively to right the ship.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    3 people found this helpful  

    Company formerly known as Compumentor offers no mentorship, and promotes the lackeys

    Customer Service (Current Employee)
    San Francisco, CA

    ProsIf you want a job with low expectation and weak deliverables, it is a pretty cush spot. Benefits are good. Culture and many people are good too.

    ConsThe wages are an embarrassment for a $20m company that doesn't pay taxes. Your lip service is insulting. Stop BS-ing people. Just say 'no' when the answer is no. A reason would be nice. A can-do attitude would be better.

    Advice to Senior ManagementYou have too many directors. Stop promoting people who always agree with you. Offer career paths, mentorship, and better education reimbursement plans for dedicated employees who want to become more valuable to the company!

    No, I would not recommend this company to a friend

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    Great mission, horrible execution.

    Anonymous Employee (Former Employee)
    Toronto, ON (Canada)

    ProsThe overall objective of TechSoup is noble and deserves a lot of respect. Success at TechSoup means you're helping people in nonprofits save a ton on operating expenses and helping them leverage technology to help them achieve their goals. There are also some wonderful people working at TechSoup and they have the capacity to contribute so much.

    ConsTerrible management. Ego-driven individuals working for the glory of themselves often gets in the way of people being able to take initiative and work towards the overall objective. Communication isn't done well which forces a lot of people to cut corners in order to avoid dead ends. Understaffed teams cause work loads that aren't properly managed forcing people to work extra-long days with zero compensation.

    Advice to Senior ManagementBetter communication, empower global partners to get things done and use the global office as an asset instead of the barrier that it is. Listen to what people have to say as there are a lot of great ideas floating around that never get done.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    Be careful in a feel good organization

    Anonymous Employee (Former Employee)

    ProsWorking for a nonprofit, you feel good because it is efforts for the benefit of the community. Software donations are distributed globally and it is a model for sustainability.

    ConsDepending on your department, you'll thrive or stagnate. Be weary of taking on too much responsibility because rewards are minimal.

    Advice to Senior ManagementValue your strong employees. Low salaries makes worker bees' disgruntled.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at TechSoup Global reviews and ratings — including employee satisfaction and approval rating for TechSoup Global CEO Rebecca Masisak. All 5 reviews posted anonymously by TechSoup Global employees.