Ted Baker London
3.1 of 5 23 reviews
www.tedbaker.co.uk London, United Kingdom 1000 to 5000 Employees

Ted Baker London Reviews

Updated Mar 27, 2014

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3.1 23 reviews

                             

80% Approve of the CEO

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Robert Breare

(5 ratings)

61% of employees recommend this company to a friend
6 Employee Reviews Back to all reviews
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DON'T DO IT

Floor Manager (Current Employee)
San Diego, CA

I have been working at Ted Baker London full-time for more than a year

ProsCute items from time to time

ConsEVERTHING..... Bad management, discount, work load, environment is very high school

No, I would not recommend this company to a friend

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No real integrated sense of direction

Anonymous Employee (Current Employee)

I have been working at Ted Baker London full-time

ProsThey recruit really amazing people so the experience with colleagues are always colorful and filled with fun.

Great training experiences.

Employees work hard with the sense of growth or promotion in mind.

Great health benefits.

ConsEvery member of management has a different sense of direction. No real synchronization. For example, ask 3 different members of the management team the same question and get 3 different answers.

If one person in management "is not a fan" you don't necessary get promoted based on your hard work. They find a way to relocate you or fire you; too much politics.

Tremendous turnover, which lowers moral; they seem to have a hard time bouncing back from people leaving.

No real HR department to cover HR/personnel issues, which would probably help reduce the turnover numbers. There is no one department that employees can utilize as a resource. This would be a great place to work if they were more in tuned with their employees.

No diversity at upper level/Executive level management. Every member of the top level managers/leaders is British. They seem to be set in their ways and only create a path for diversity to go so far...somewhat glass ceiling effect. Moreover, if you're British, you seem to have a brighter future at Ted Baker.

Advice to Senior ManagementIn order for the company's turnover rate to be reduced, consider hiring people of a more diverse background from the US to be top level managers/executives. Even though it’s a British company, this company needs a little bit of westernization. The policies are dated and so is their approach in dealing with human and intellectual capital. There needs to be a migration of both cultures in order for people to want to remain with the brand and not feel slighted.

Lastly, the cookie cutter approach will not and has never worked when it comes to doing business in different countries.

No, I would not recommend this company to a friend

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the british way or no way

Anonymous Employee (Current Employee)

I have been working at Ted Baker London full-time

Prosamazing product
beautiful stores
company growth
UK brand
corky

Consvery backwards way of running a company in the US

No, I would not recommend this company to a friend

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Roller coaster ride

Floor Manager (Current Employee)
New York, NY

I have been working at Ted Baker London full-time for more than a year

ProsLearn how to create your own business within a business
Very customer service oriented

ConsAwful management stemming directly from the terrible upper management
No structure or appreciation for hard work
Politics
Useless/unimportant "champion"positions created to waste more
Of your time and hold you responsible for something they will change their mind on within a month
Did I mention completely unstructured??
Under qualified people holding positions of power
Terrible rate of turnover
Underperforming in the US market due to non adaptation to operating businesses of different structure/volume due to inexperience and foreign management

Advice to Senior ManagementGet it together !!!!!! It's getting old and tired, learn how to properly run a business and allow your employees to be happy. Turnover rates should not be Anywhere as high and completely rediculous as they are...clearly there is an issue.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Love the product, dislike corporate policy

Senior Sales/Key Holder (Current Employee)
Boston, MA

I have been working at Ted Baker London part-time for more than a year

ProsThe clothes are amazing. The product knowledge in the company is a lot of fun. It is very easy to get invested with this company because so much work goes into training. It takes the right type of person, but you can be very passionate about the product.

ConsThe company does not know how to run the business in the US yet. They took some upper management from the UK and brought them over here, thinking they could run the business the same, and it would have the same type of success. Not a lot of people know about the company yet, and it still has to grow to develop a client base. They have too high standards for the US business.

Also the company does not value all of the employee's hard work that they put in. They do not give raises with promotions and will not offer benefits to part timers working full time hours, no matter how long they have been working 40+ hours. They will find any excuse to not give raises.

The upper management has no structure and is constantly changing. They will surprise you with new tasks you never heard of and expect it do be done instantly. They are always asking too much from there employees because they don't know what its like to run a store.

Advice to Senior Managementvalue your employees, give them what they deserve because everyone in the stores works so hard.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Double Standards

Sales Associate (Former Employee)
Manchester, England (UK)

I worked at Ted Baker London

ProsEmployee Discount
Sociable, friendly, busy
Learn about fashion

ConsBoring
Bad management
Unfair workload
Tiring, long hours

Advice to Senior ManagementListen to your team more

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Glassdoor is your free inside look at Ted Baker London reviews and ratings — including employee satisfaction and approval rating for Ted Baker London CEO Robert Breare. All 6 reviews posted anonymously by Ted Baker London employees.