Ted Baker London

  www.tedbaker.co.uk
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Ted Baker London Reviews

Updated Jul 7, 2014

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All Employees Current Employees Only

3.1 32 reviews

75% Approve of the CEO

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Robert Breare

(12 ratings)

62% of employees recommend this company to a friend
8 Employee Reviews Back to all reviews
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    Unprofessional

    Manager (Current Employee) San Francisco, CA

    ProsGreat discount, opportunity for growth and customers are very passionate about the brand.

    ConsWest Coast area manager is very unprofessional. I was very disappointed by the management culture and style . Gossip is encourage by Area manager.

    Advice to Senior ManagementFind someone who is professional, not just one person who can drive sales. Management should be a go to, but it currently is not.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    DON'T DO IT

    Floor Manager (Current Employee) San Diego, CA

    ProsCute items from time to time

    ConsEVERTHING..... Bad management, discount, work load, environment is very high school

    No, I would not recommend this company to a friend

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    No real integrated sense of direction

    Anonymous Employee (Current Employee)

    ProsThey recruit really amazing people so the experience with colleagues are always colorful and filled with fun.

    Great training experiences.

    Employees work hard with the sense of growth or promotion in mind.

    Great health benefits.

    ConsEvery member of management has a different sense of direction. No real synchronization. For example, ask 3 different members of the management team the same question and get 3 different answers.

    If one person in management "is not a fan" you don't necessary get promoted based on your hard work. They find a way to relocate you or fire you; too much politics.

    Tremendous turnover, which lowers moral; they seem to have a hard time bouncing back from people leaving.

    No real HR department to cover HR/personnel issues, which would probably help reduce the turnover numbers. There is no one department that employees can utilize as a resource. This would be a great place to work if they were more in tuned with their employees.

    No diversity at upper level/Executive level management. Every member of the top level managers/leaders is British. They seem to be set in their ways and only create a path for diversity to go so far...somewhat glass ceiling effect. Moreover, if you're British, you seem to have a brighter future at Ted Baker.

    Advice to Senior ManagementIn order for the company's turnover rate to be reduced, consider hiring people of a more diverse background from the US to be top level managers/executives. Even though it’s a British company, this company needs a little bit of westernization. The policies are dated and so is their approach in dealing with human and intellectual capital. There needs to be a migration of both cultures in order for people to want to remain with the brand and not feel slighted.

    Lastly, the cookie cutter approach will not and has never worked when it comes to doing business in different countries.

    No, I would not recommend this company to a friend

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    • Culture & Values
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    the british way or no way

    Anonymous Employee (Current Employee)

    Prosamazing product
    beautiful stores
    company growth
    UK brand
    corky

    Consvery backwards way of running a company in the US

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Roller coaster ride

    Floor Manager (Current Employee) New York, NY

    ProsLearn how to create your own business within a business
    Very customer service oriented

    ConsAwful management stemming directly from the terrible upper management
    No structure or appreciation for hard work
    Politics
    Useless/unimportant "champion"positions created to waste more
    Of your time and hold you responsible for something they will change their mind on within a month
    Did I mention completely unstructured??
    Under qualified people holding positions of power
    Terrible rate of turnover
    Underperforming in the US market due to non adaptation to operating businesses of different structure/volume due to inexperience and foreign management

    Advice to Senior ManagementGet it together !!!!!! It's getting old and tired, learn how to properly run a business and allow your employees to be happy. Turnover rates should not be Anywhere as high and completely rediculous as they are...clearly there is an issue.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Love the product, dislike corporate policy

    Senior Sales/Key Holder (Current Employee) Boston, MA

    ProsThe clothes are amazing. The product knowledge in the company is a lot of fun. It is very easy to get invested with this company because so much work goes into training. It takes the right type of person, but you can be very passionate about the product.

    ConsThe company does not know how to run the business in the US yet. They took some upper management from the UK and brought them over here, thinking they could run the business the same, and it would have the same type of success. Not a lot of people know about the company yet, and it still has to grow to develop a client base. They have too high standards for the US business.

    Also the company does not value all of the employee's hard work that they put in. They do not give raises with promotions and will not offer benefits to part timers working full time hours, no matter how long they have been working 40+ hours. They will find any excuse to not give raises.

    The upper management has no structure and is constantly changing. They will surprise you with new tasks you never heard of and expect it do be done instantly. They are always asking too much from there employees because they don't know what its like to run a store.

    Advice to Senior Managementvalue your employees, give them what they deserve because everyone in the stores works so hard.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Retail store working- boring, repetitive, lots of standing round and minimal staff benefits for poor pay

    Sales Assistant (Former Employee) Leeds, England (UK)

    ProsStaff discount on clothes however at just 20% (i think it was) against the prices they sell stock at and the poor wages staff earn doesn't really make there stock much more affordable!

    Conshaving moved from another popular high street womens clothes retailer the hourly pay was lower to say its such a high profile company. Sales staff are trusted with basically no extra responsibilities which having worked in retail previously is usually the norm to hand out extra responsibilities to staff to not just occupy there time but also give them a sense of job satisfaction and achievement. You spend most of your time un bagging clothes for the shop floor sent down the warehouse, and then later that day rebagging back up just as much stock to ship out somewhere else like another store or outlet. This seems to be a continuous circle of all you spend your time doing, or the occasional 'spacing' out of hangers on the shop floor so every piece of clothing is equally spaced the same distance apart! Other then this my management team seemed also to like the fact of recleaning already clean display shelves which you'd end up doing about twice every day just to 'look busy'. over all the job satisfaction is zero to none, the company needs to think of some serious ways to keep there staffs time occupied and boost morale.

    • Work/Life Balance
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    • No Opinion of CEO

     

    Double Standards

    Sales Associate (Former Employee) Manchester, England (UK)

    ProsEmployee Discount
    Sociable, friendly, busy
    Learn about fashion

    ConsBoring
    Bad management
    Unfair workload
    Tiring, long hours

    Advice to Senior ManagementListen to your team more

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