Telefónica

  www.telefonica.com
  www.telefonica.com

Telefónica Reviews

Updated November 17, 2014
Updated November 17, 2014
198 Reviews
3.5
198 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telefónica President Cesar Alierta
Cesar Alierta
50 Ratings

Review Highlights

Pros
  • Nice culture overall (just not in the team I was working in) and work life balance (in 22 reviews)

  • Promote flexible working / allow working from home, where role permits (in 15 reviews)


Cons
  • Faceless organisation where if you work in the extremities then you don't get a look-in from senior management (in 10 reviews)

  • Decision making can be slow given the many layers of bureaucracy (in 9 reviews)

More Highlights

123 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    TELEFONICA INTERNATIONAL USA, Inc. Department of communications & Public Affairs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant in New York, NY
    Current Employee - Assistant in New York, NY

    I have been working at Telefónica full-time (more than an year)

    Pros

    I'm learnig a lot about the language, team work, telecoms, communication too.

    Cons

    I've the visa just until May 2014

    Advice to ManagementAdvice

    I am very enthusiastic with all I do, cheerful and active. I consider myself very good at public relations and customer service.
    I am looking for an opportunity to start and develop mi professional career to demonstrate all I can bring. Please don’t hesitate to get in contact with me if you think my profile can suit your needs.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Decent place to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica as a contractor

    Pros

    - Good company to gain some experience

    - Employees get to enjoy a certain level of autonomy

    - Work environment is usually on the relaxed side

    Cons

    - Salaries are on the low end, which is the main reason turnover is so high

    - Training is major issue since they don't really have any training programs, everything is pretty much learn as you go

    - Many individuals in upper management positions are incompetent and/or unaccountable

    - Subcontracting actually decreases employee morale and leads to decreased employee performance

    - Company does not seem to value or respect formal education as much as they should

    - They promote based on seniority instead of skills, ability or education

    Advice to ManagementAdvice

    Correct some of the Cons mentioned above and all parties involved will benefit at the end.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Amazing company . Brave people working in tough environments.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica full-time (more than an year)

    Pros

    Big multinational. Multicultural. International experience. get what you want

    Cons

    Small in the USA. old fashion business

    Advice to ManagementAdvice

    USA needs different treatment. Do not think as european. Think American!

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    For a large, bureaucratic company it ain't that bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica

    Pros

    Good pay and conditions, flexible expense policies, progressive for a telco

    Cons

    Still a telco. Large, cumbersome, slow. Run by financiers that know little about digital businesses

    Advice to ManagementAdvice

    Get rid of the old guard and inject new blood into your business

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    A little bit of caos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pre-Sales Consultant in Miami, FL
    Current Employee - Pre-Sales Consultant in Miami, FL

    I have been working at Telefónica full-time (more than 3 years)

    Pros

    Stable
    Nice people
    Freedom to take decisions
    Result oriented

    Cons

    Lack of processes
    No strategic planing at all
    Old fashion style of Management

    Advice to ManagementAdvice

    See the new market out there and get updated
    Please listen your people and treat them much better
    Define a real strategy and follow up

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Excellent Company to Work For and Excellent Team Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Post Sales in Miami, FL
    Current Employee - Post Sales in Miami, FL

    I have been working at Telefónica full-time (more than 3 years)

    Pros

    - Great Work Culture
    - Great Cross funtional Teams Worldwide
    - Everybody is willing to help and support other teams in the resolution of any issue
    - Great benefits and salaries according to the market
    - Best company I've ever worked so far
    - Telefonica is being updating its portafolio, strategy and vision for the future of Telecom Business, which in my opinion is ahead of their competitors

    Cons

    - Needs to improve processes to speed up the time to attend customer needs
    - Company is affected at the moment due to the crisis in Spain and Europe which limits the budget for the rest of the Regions (I hope is solved in the 3 to 5 years term)

    Advice to ManagementAdvice

    - Actually is positive, the Leadership and Management (International and Global Services) are outstanding! Bus specially in the US. Senior Management Team is simply the best!

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good Telecommunication company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at Telefónica

    Pros

    Salary, Big Company, Spanish culture.

    Cons

    Bad administration, Old school boss. Need new vision

    No opinion of CEO
  9.  

    Telefonica is not committed to the operations in the USA and does not support their people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager in Miami, FL
    Current Employee - Project Manager in Miami, FL

    I have been working at Telefónica

    Pros

    Global Corporation, strong financials and job security in working in the USA for foreign employees.

    Cons

    Hierarchy, does not recognize that the USA needs USA executives and employees to run the operations and not expats. Serious leadership issues with executive team that has been left in place and with new team of managers.

    Advice to ManagementAdvice

    Manage your operations in the USA with USA managers as you would in Brazil and Spain and you will do a much better job of building a winning team in the USA. Do a better job of communicating with the employees and not managing through fear tactics.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Manager in Madrid, NM
    Current Employee - Senior Manager in Madrid, NM

    I have been working at Telefónica

    Pros

    Multinational - Estability - Telecom Sector

    Cons

    no Leadership - no management.

    Only revenues are considered

    Advice to ManagementAdvice

    Please, manage your teams

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Commercial Intelligence Leader for Business Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Intelligence Leader in Caracas, Capital District (Venezuela)
    Current Employee - Commercial Intelligence Leader in Caracas, Capital District (Venezuela)

    I have been working at Telefónica full-time (more than an year)

    Pros

    Great exposure to senior management

    Cons

    It is a burocratic company

    Recommends
    Positive Outlook
    Approves of CEO

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