Telefónica

  www.telefonica.com
  www.telefonica.com

Telefónica Reviews

Updated November 7, 2014
Updated November 7, 2014
203 Reviews
3.5
203 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telefónica President Cesar Alierta
Cesar Alierta
53 Ratings

Review Highlights

Pros
  • Nice culture overall (just not in the team I was working in) and work life balance (in 22 reviews)

  • Promote flexible working / allow working from home, where role permits (in 15 reviews)


Cons
  • Faceless organisation where if you work in the extremities then you don't get a look-in from senior management (in 10 reviews)

  • Decision making can be slow given the many layers of bureaucracy (in 9 reviews)

More Highlights

24 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Telefonica is not committed to the operations in the USA and does not support their people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager in Miami, FL
    Current Employee - Project Manager in Miami, FL

    I have been working at Telefónica

    Pros

    Global Corporation, strong financials and job security in working in the USA for foreign employees.

    Cons

    Hierarchy, does not recognize that the USA needs USA executives and employees to run the operations and not expats. Serious leadership issues with executive team that has been left in place and with new team of managers.

    Advice to ManagementAdvice

    Manage your operations in the USA with USA managers as you would in Brazil and Spain and you will do a much better job of building a winning team in the USA. Do a better job of communicating with the employees and not managing through fear tactics.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Manager in Madrid, NM
    Current Employee - Senior Manager in Madrid, NM

    I have been working at Telefónica

    Pros

    Multinational - Estability - Telecom Sector

    Cons

    no Leadership - no management.

    Only revenues are considered

    Advice to ManagementAdvice

    Please, manage your teams

    Doesn't Recommend
    Disapproves of CEO
  3. 1 person found this helpful  

    Nepotism and mismanagement as

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica

    Pros

    - Great technical teams
    - Hard working people
    - Global presence
    - Effort to attract best in class global talent

    Cons

    - Low salaries
    - Lack of technological development (a solution integrator)
    - Poor incentives to improve and disrupt
    - More important to know the right peopel than doing the right thing
    - International talent leave desperate because of the huge inertia of the copmany
    - Colleagues working 10 to 15 only

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    pushed out of job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guru
    Current Employee - Guru

    I have been working at Telefónica full-time

    Pros

    salary and bonus very good

    Cons

    poor management
    store leader pushed people out if she disliked them,

    Advice to ManagementAdvice

    dont bully your staff

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Advisor in London, England (UK)
    Current Employee - Retail Advisor in London, England (UK)

    I have been working at Telefónica part-time (less than an year)

    Pros

    The phone plan is good cheap personal phone

    Cons

    Travel, upper management, the systems

    Advice to ManagementAdvice

    Store Manager is never around, getting paid for nothing, Assistant managers are amazing in store.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 2 people found this helpful  

    Global organisation with Provincial Mentality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager
    Current Employee - Product Manager

    I have been working at Telefónica full-time

    Pros

    O2 UK: See what you can do. What an amazing brand and great place to work. Fun, exciting, dynamic, innovative. You can reminisce about all these good things because it is all gone and the company is managed from an impersonal meeting room north of Madrid like a Spanish government organisation. Pay is good, the good pension is gone and they have an extreme version of hot-desking implemented in Slough that may rival Nordic traditions of flexible working. You can work from home and expect to travel to Madrid on a regular basis...

    Cons

    The company is managed like a government department; extreme micromanagement and medieval promotion methods. Those in the circle of trust are promoted and congratulated in numerous employee events.

    Advice to ManagementAdvice

    Wake up! we are not in the 1980's

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Constant change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telefónica

    Pros

    Exposure to different tech trends

    Cons

    Constant transformation means things never settle down. Means the organisation never gets forward momentum,
    As people expect yet another restructure round the corner

    Advice to ManagementAdvice

    Stop making people having to re apply for their jobs every 6 months in the UK

    Neutral Outlook
  9. 1 person found this helpful  

    Constant change has exhausted good people's patience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - User Experience Designer
    Current Employee - User Experience Designer

    I have been working at Telefónica full-time (more than an year)

    Pros

    Innovation areas get to try out ideas with new and exciting technology, the people are good, some are exceptional especially in wed dev, creative tech and innovation. If you can deliver the work, flexible work life balance is second to none.

    Cons

    A dislocation from the reality of the market, and no real answer to the question of what happens to telcos in a digital future (Hint, you are a dumb pipe). Closing down of the Digital subsidiary not exactly an inspired move - chaos reigns. Any energy or enthusiasm has been wiped out, and pay levels that were below market rate might be acceptable when excitement is flowing - not so now. No real career progression available, and upper management is 99% male, white and predominately Spanish.

    Advice to ManagementAdvice

    Top level strategy is unclear, vacuous communication from leaders. Lower level strategy and day to day tactics either non-existent or poorly communicated - honestly, I couldn't tell which. This company has no real vision, chooses to hide behind jargon and management bs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    O2 lost it's way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Leader
    Former Employee - Store Leader

    I worked at Telefónica full-time (more than 5 years)

    Pros

    Good systems and processes in place.

    Cons

    Too many changes and losing good staff left right and centre

    Advice to ManagementAdvice

    Restructuring isn't always the answer.

    Disapproves of CEO
  11.  

    Not good future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in Madrid (Spain)
    Current Employee - Product Manager in Madrid (Spain)

    I have been working at Telefónica full-time (more than an year)

    Pros

    Lots of resources, nice work colleagues

    Cons

    Too much noise, not single and stable strategy, too slow

    Advice to ManagementAdvice

    Take decisions and assume the risks

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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