Telefónica Reviews

Updated August 30, 2014
Updated August 30, 2014
183 Reviews
3.4
183 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telefónica President Cesar Alierta
Cesar Alierta
39 Ratings

Review Highlights

Pros
  • Nice culture overall (just not in the team I was working in) and work life balance (in 22 reviews)

  • Promote flexible working / allow working from home, where role permits (in 15 reviews)


Cons
  • Faceless organisation where if you work in the extremities then you don't get a look-in from senior management (in 10 reviews)

  • Decision making can be slow given the many layers of bureaucracy (in 9 reviews)

More Highlights

54 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Decent place to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica as a contractor

    Pros

    - Good company to gain some experience

    - Employees get to enjoy a certain level of autonomy

    - Work environment is usually on the relaxed side

    Cons

    - Salaries are on the low end, which is the main reason turnover is so high

    - Training is major issue since they don't really have any training programs, everything is pretty much learn as you go

    - Many individuals in upper management positions are incompetent and/or unaccountable

    - Subcontracting actually decreases employee morale and leads to decreased employee performance

    - Company does not seem to value or respect formal education as much as they should

    - They promote based on seniority instead of skills, ability or education

    Advice to ManagementAdvice

    Correct some of the Cons mentioned above and all parties involved will benefit at the end.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    For a large, bureaucratic company it ain't that bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica

    Pros

    Good pay and conditions, flexible expense policies, progressive for a telco

    Cons

    Still a telco. Large, cumbersome, slow. Run by financiers that know little about digital businesses

    Advice to ManagementAdvice

    Get rid of the old guard and inject new blood into your business

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Good global company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telefónica

    Pros

    Large global company with many opportunities. Solid financials. Willingness to move people around the globe to get international experience

    Cons

    Fairly bureaucratic organization. All decisions made or go through Madrid. Decision making can be slow given the many layers of bureaucracy.

    Advice to ManagementAdvice

    Reduce management layers, empower your managers.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    A little bit of caos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pre-Sales Consultant  in  Miami, FL
    Current Employee - Pre-Sales Consultant in Miami, FL

    I have been working at Telefónica full-time for more than 3 years

    Pros

    Stable
    Nice people
    Freedom to take decisions
    Result oriented

    Cons

    Lack of processes
    No strategic planing at all
    Old fashion style of Management

    Advice to ManagementAdvice

    See the new market out there and get updated
    Please listen your people and treat them much better
    Define a real strategy and follow up

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Good Telecommunication company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at Telefónica

    Pros

    Salary, Big Company, Spanish culture.

    Cons

    Bad administration, Old school boss. Need new vision

    No opinion of CEO
  7.  

    lots of collaboration and teamwork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica full-time for more than a year

    Pros

    GOOD HOURS and innovative digital business

    Cons

    limited opportunities to learn, things slowed by processes and seeking opinions

    Advice to ManagementAdvice

    be more open to taking risks and be more data focused. align internal practices to a lean digital decision making process

    Doesn't Recommend
    Approves of CEO
  8.  

    A bureaucracy company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Barcelona (Spain)
    Former Employee - Software Engineer in Barcelona (Spain)

    I worked at Telefónica full-time for more than 5 years

    Pros

    Good environment, young team with very nice people, lots of social benefits as well as personal development programs

    Cons

    No technological freedom, the company does not go strong for their own projects, there is no real possibility of growth in the company, huge bureaucracy...

    Doesn't Recommend
    Negative Outlook
  9.  

    Restructure after restructure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica full-time for more than a year

    Pros

    Leading network (vs competitors), good packages, people focussed, great benefits, flexible working culture (e.g. work from home, hot desks), interesting mobile innovations, in-house training (including Telefonica University courses in Barcelona)

    Cons

    constant restructures (every 6-12 months), confusing strategy, disjointed local brands (i.e. collection of local networks O2, Movistar, Vivo, and not 1 single global company), growing culture of uncertainty, lots of middle managers but the senior management feel very distant.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great place to work, excellent initiatives not so excellent execution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Leader  in  London, England (UK)
    Current Employee - Store Leader in London, England (UK)

    I have been working at Telefónica full-time for more than 10 years

    Pros

    some really good perks, customer focus is key and people development is really important

    Cons

    staff matrix is very lean, doesn't match the footfall and this leads to many a poor experience for both staff and customers.

    Advice to ManagementAdvice

    be more sincere with your staff by recognizing them for their talents and not letting them get sidelined by 'favourites' who on many a occasion aren't as good or worthy to be promoted.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Telefónica full-time for more than 5 years

    Pros

    People, work life balance, great culture, global view

    Cons

    disorganised, bureaucratic, average benefits, wasteful

    Recommends
    Positive Outlook
    No opinion of CEO

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