Telefónica Reviews

Updated August 18, 2014
Updated August 18, 2014
179 Reviews

3.4
179 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telefónica President Cesar Alierta
Cesar Alierta
38 Ratings

Review Highlights

Pros
  • Nice culture overall (just not in the team I was working in) and work life balance (in 20 reviews)

  • Promote flexible working / allow working from home, where role permits (in 13 reviews)


Cons
  • Faceless organisation where if you work in the extremities then you don't get a look-in from senior management (in 9 reviews)

  • Lack of appreciation and work life balance (in 4 reviews)

More Highlights

62 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Excellent experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer  in  Miami, FL
    Former Employee - Software Engineer in Miami, FL

    I worked at Telefónica full-time for more than 8 years

    Pros

    Excellent working environment. Attached to the brand. Real sense of pride. Is a global employer with good internal career opportunities.

    Cons

    The company have to give more technical training.

    Advice to ManagementAdvice

    Excellent people to work with.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place to work, great benefits, so so salary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer  in  Miami, FL
    Former Employee - Engineer in Miami, FL

    I worked at Telefónica full-time for more than 3 years

    Pros

    Great people. The company takes care of its own.

    Cons

    Low wages and a lot of work with no processes.

    Advice to ManagementAdvice

    don't over work your people.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    TELEFONICA INTERNATIONAL USA, Inc. Department of communications & Public Affairs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant  in  New York, NY
    Current Employee - Assistant in New York, NY

    I have been working at Telefónica full-time for more than a year

    Pros

    I'm learnig a lot about the language, team work, telecoms, communication too.

    Cons

    I've the visa just until May 2014

    Advice to ManagementAdvice

    I am very enthusiastic with all I do, cheerful and active. I consider myself very good at public relations and customer service.
    I am looking for an opportunity to start and develop mi professional career to demonstrate all I can bring. Please don’t hesitate to get in contact with me if you think my profile can suit your needs.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Amazing company . Brave people working in tough environments.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica full-time for more than a year

    Pros

    Big multinational. Multicultural. International experience. get what you want

    Cons

    Small in the USA. old fashion business

    Advice to ManagementAdvice

    USA needs different treatment. Do not think as european. Think American!

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Excellent Company to Work For and Excellent Team Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Post Sales  in  Miami, FL
    Current Employee - Post Sales in Miami, FL

    I have been working at Telefónica full-time for more than 3 years

    Pros

    - Great Work Culture
    - Great Cross funtional Teams Worldwide
    - Everybody is willing to help and support other teams in the resolution of any issue
    - Great benefits and salaries according to the market
    - Best company I've ever worked so far
    - Telefonica is being updating its portafolio, strategy and vision for the future of Telecom Business, which in my opinion is ahead of their competitors

    Cons

    - Needs to improve processes to speed up the time to attend customer needs
    - Company is affected at the moment due to the crisis in Spain and Europe which limits the budget for the rest of the Regions (I hope is solved in the 3 to 5 years term)

    Advice to ManagementAdvice

    - Actually is positive, the Leadership and Management (International and Global Services) are outstanding! Bus specially in the US. Senior Management Team is simply the best!

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Bussiness development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development  in  Madrid (Spain)
    Current Employee - Business Development in Madrid (Spain)

    I have been working at Telefónica full-time for more than 3 years

    Pros

    stability, best place to work, good enviorenment

    Cons

    too big, slow professional career, too political

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Company constantly striving to thrive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - R&D Engineer  in  Madrid (Spain)
    Current Employee - R&D Engineer in Madrid (Spain)

    I have been working at Telefónica full-time for more than a year

    Pros

    Great workmates, challenging environment, state of the art technologies and projects. Good work-life balance. Great vision from the top of the company.

    Cons

    Middle management is awful. Only top of the company leaders make decisions, but middle management don't, and when they do, no responsibility is taken. Too many reorganizations.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Place to work if want an aggressive enviroment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Analyst  in  Sítio Elias P. de Moura (Brazil)
    Former Employee - Marketing Analyst in Sítio Elias P. de Moura (Brazil)

    I worked at Telefónica full-time for more than 3 years

    Pros

    A leanding brand in the Telecom Industry

    Cons

    It's an aggressive enviroment with a lot public sector way of work

    Advice to ManagementAdvice

    Consider discussing: work-life balance, promotion opportunities

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Marketing Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager  in  Munich (Germany)
    Former Employee - Marketing Manager in Munich (Germany)

    I worked at Telefónica full-time for less than a year

    Pros

    Good working atmosphere with good work-life balance.
    Beautiful view from the second highest building in Munich. :)

    Cons

    Open space concept not fully developed, hindering many processes.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great company, lots of opportunities to shine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operational Architect  in  Slough, Berkshire, South East England, England (UK)
    Former Employee - Operational Architect in Slough, Berkshire, South East England, England (UK)

    I worked at Telefónica full-time for more than 10 years

    Pros

    If you wants to work for a company that is constantly delivering amazing solutions to stay on top of its game, Telefonica O2 can be the place for you. The opportunities are amazing for the sort of people who have loads of energy and are passionate about what they do. O2 has a great reward and recognition system and one of the best benefits packages around. I worked there for 12 years and enjoyed nearly every moment of it. Work life balance is amazing and the Bath Rd canteen is excellent.

    Cons

    Outsourcing - much of the functions of the business have been outsourced to offsite companies - this has reduced considerably the family atmosphere of working at O2 and reduced trust amongst teams.
    Its a large organisation, and you will find people you dont get on with - just hope its not your management.
    Some processes are achingly slow and beuracratic - a throw back to when O2 was part of the civil service.

    Advice to ManagementAdvice

    - you've got a great culture - when you celebrate wow is it amazing - do more of that
    - implement 360 degree reviews - let the people review the manager to weed out the controlling managers who say one thing to senior management and treat their people like nothing.
    - dont outsource your key intellectual property - keep it in-house to keep passionate people.

    Recommends
    Negative Outlook
    No opinion of CEO

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