Telefónica Reviews

Updated June 18, 2015
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Telefónica President Cesar Alierta
Cesar Alierta
6 Ratings

Pros
  • Good working atmosphere with good work-life balance (in 22 reviews)

  • Promote flexible working / allow working from home, where role permits (in 15 reviews)

Cons
  • Faceless organisation where if you work in the extremities then you don't get a look-in from senior management (in 10 reviews)

  • Decision making can be slow given the many layers of bureaucracy (in 9 reviews)

More Pros and Cons

19 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Very good until some People got in charge. Some years ago you were able to develop and to do new businesses.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Executive in Madrid (Spain)
    Former Employee - Marketing Executive in Madrid (Spain)

    I worked at Telefónica full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great amount of resources. Incredible People in the lowest levels.

    Cons

    Very bad management. Total lack of meritocracy. Employeers are afraid to take decissions

    Advice to Management

    You are promoting talented people to leave the Company. Watch out for some people inside doing their own business


  2. Overall a good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Some great people - Nice culture among staff - Often exciting marketing and new products come to the form. - The work life balance is good - Ability to work from home

    Cons

    - Too much politics, manager play the political game - Forget about a promotion if you're not Spanish - Lack of appetite to change internal process - The Global account model just does not work - Sales get paid good commission even if they do not hit their target - Levels of bureaucracy is incredible - Senior MGT love having their ego's stroked (current new MNC CEO likens himself to Pablo Escobar, please...lol)

    Advice to Management

    Drop the ego and start walking and talk. Listen to your employees both back office and customer facing


  3. Telefónica - nicht zu empfehlen!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Rostock (Germany)
    Former Contractor - Anonymous Contractor in Rostock (Germany)

    I worked at Telefónica as a contractor (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - "toller" Arbeitsplatz am PC

    Cons

    - Kunden sollen hingehalten werden - Mitarbeiter werden wie Sklaven gehalten und dürfen sich zwischen den Calls nicht unterhalten - das Betriebsgelände sollte am besten nicht verlassen werden, auch wenn es das gute Recht ist, in den Pausen dieses zu verlassen

    Advice to Management

    überdenkt eure Arbeitsweise und die Weise, wie man mit Angestellten umgeht...


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Made the wrong choice working here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advisor in London, England (UK)
    Current Employee - Customer Advisor in London, England (UK)

    I have been working at Telefónica part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Unfortunately I have none at all

    Cons

    Lack of communication with manager Untrustworthy employees

    Advice to Management

    Keep to your promises.


  6. Massively political organisation with little true Enterprise experience (A Wannabe)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in Slough, Buckinghamshire, South East England, England (UK)
    Former Employee - Business Development in Slough, Buckinghamshire, South East England, England (UK)

    I worked at Telefónica full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Had some good people there but they came from good old BT reasonable salary Good if you re a talented job Jockey Good place to rest (short) while working out where you think your career needs to go

    Cons

    Not good at Team work Individual senior managers far too focussed on their own personal branding Lack of customer focus Very poor delivery

    Advice to Management

    Go get a Job at EE ....if you can


  7. Helpful (1)

    Bad office environment, bad HR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Big name in the CV working in big projects with the chance to meet big companies as customers

    Cons

    Really bad working environment Every one needs to approve everything, so little space for improvisation even though they ask to "think out of the box" HR treats you as you were a terrorist, always undervaluing your capacities


  8. Helpful (2)

    Dishonest Organization, Dishonest Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Mountain View, CA
    Former Employee - Product Manager in Mountain View, CA

    I worked at Telefónica full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You don't have to think very much to work here. Although you will have to do a lot of PPTs. A LOT OF THEM.

    Cons

    Entire company motivated by politics. Flavor-of-the-month HR and workplace initiatives that are always a decade behind. No real focus on productivity. Management is primarily managing their careers, not their people. Company is dishonest with hiring and salary practices. I was promised one thing for bonuses and given something entirely different and far worse. Pay raises are meager and out of step with the going rate in California (why I left). When I left, the company tried to cheat me out of my accrued vacation as salary and break California law in the process. (Yes, they seem to have given no thought nor do they care about state labor laws). For context, this is the first time in my life I have left a company on bad terms.

    Advice to Management

    Focus on people first, products second, results third and money last. Stop playing politics.


  9. Terrible team

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in Dublin, Dublin (Ireland)
    Former Employee - Marketing in Dublin, Dublin (Ireland)

    I worked at Telefónica full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice culture overall (just not in the team I was working in) and work life balance. The office is nice and it is a cool industry.

    Cons

    The team I worked with was full of backstabbing pretentious people who knew nothing about how to make a new business work. They tried to create office politics to cover the fact that they lacked the talent to be able to do their job properly. The project we were working on was exciting, it is a pity the team were always so negative and clueless. Manager just clocked in and out and had no idea how to build team morale. Her solution was for people to work from home on different days so we could avoid seeing each other.

    Advice to Management

    Senior management should hire team managers who can solve problems instead of shying away from addressing them.


  10. Tech support

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telefónica

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent salary for the work you're doing

    Cons

    No work satisfaction or scope for progression


  11. Treat colleagues unfairly, no training and no commission even though promised in interview

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Advisor in North Yorkshire, England (UK)
    Current Employee - Sales Advisor in North Yorkshire, England (UK)

    I have been working at Telefónica full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Full time hours, get half an hour lunch break

    Cons

    Unrealistic targets, no training given, unfairly treated, bad management, no commission

    Advice to Management

    Think of ways you could improve, not be so negative, give staff propped training



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