Telefónica Reviews

Updated October 16, 2014
Updated October 16, 2014
188 Reviews
3.5
188 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telefónica President Cesar Alierta
Cesar Alierta
43 Ratings

Review Highlights

Pros
  • Nice culture overall (just not in the team I was working in) and work life balance (in 22 reviews)

  • Promote flexible working / allow working from home, where role permits (in 15 reviews)


Cons
  • Faceless organisation where if you work in the extremities then you don't get a look-in from senior management (in 10 reviews)

  • Decision making can be slow given the many layers of bureaucracy (in 9 reviews)

More Highlights

115 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    amazing time , great work culture

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica

    Pros

    great benefits and salary , 25 day holiday, great net working opportunities

    Cons

    large company with poor career development, decisions take a while to pass through management

  2.  

    Slow to impliment but fast to think

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Slough, Berkshire, South East England, England (UK)
    Current Employee - Anonymous Employee in Slough, Berkshire, South East England, England (UK)

    I have been working at Telefónica full-time (less than an year)

    Pros

    Has good and positive ideas, is great to its staff and pushes for the best. Really nice to have the O2 rewards structure and be so forward thinking.

    Cons

    In danger of being left behind by others with web and devices, seems to focus on the idea and be willing to push out unfinished products.

    Advice to ManagementAdvice

    Dont just say you want your users to be happy, get the product to a stage where they will be happy!

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Advisor in London, England (UK)
    Current Employee - Retail Advisor in London, England (UK)

    I have been working at Telefónica part-time (less than an year)

    Pros

    The phone plan is good cheap personal phone

    Cons

    Travel, upper management, the systems

    Advice to ManagementAdvice

    Store Manager is never around, getting paid for nothing, Assistant managers are amazing in store.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    Challenging, demanding and rewarding company with an exciting vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica (more than 5 years)

    Pros

    Lots of opportunity for personal development, great flexible working environment, some of the most talented and driven people in the industry. Challenging environment that does not carry passengers means you will never have a boring day and there is a real "in it together" attitude in delivering the plan. Good flexible benefits.

    Cons

    Can't get away from the fact that pay and bonuses have fallen way behind traditional and new digital competitors.
    Very political organisation, senior leadership not very inclusive in decision making or planning and business seems to have lost its way recently in failing to align targets and objectives with values and strategy.

    Advice to ManagementAdvice

    More empowerment required across the business, there is significant investment in developing our people to be the best, let them make more decisions and deliver for our customers without restricting them with red tape and legacy processes.

  6.  

    lots of collaboration and teamwork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica full-time (more than an year)

    Pros

    GOOD HOURS and innovative digital business

    Cons

    limited opportunities to learn, things slowed by processes and seeking opinions

    Advice to ManagementAdvice

    be more open to taking risks and be more data focused. align internal practices to a lean digital decision making process

    Doesn't Recommend
    Approves of CEO
  7. 2 people found this helpful  

    Company constantly striving to thrive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - R&D Engineer in Madrid (Spain)
    Current Employee - R&D Engineer in Madrid (Spain)

    I have been working at Telefónica full-time (more than an year)

    Pros

    Great workmates, challenging environment, state of the art technologies and projects. Good work-life balance. Great vision from the top of the company.

    Cons

    Middle management is awful. Only top of the company leaders make decisions, but middle management don't, and when they do, no responsibility is taken. Too many reorganizations.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Bussiness development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development in Madrid (Spain)
    Current Employee - Business Development in Madrid (Spain)

    I have been working at Telefónica full-time (more than 3 years)

    Pros

    stability, best place to work, good enviorenment

    Cons

    too big, slow professional career, too political

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Restructure after restructure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica full-time (more than an year)

    Pros

    Leading network (vs competitors), good packages, people focussed, great benefits, flexible working culture (e.g. work from home, hot desks), interesting mobile innovations, in-house training (including Telefonica University courses in Barcelona)

    Cons

    constant restructures (every 6-12 months), confusing strategy, disjointed local brands (i.e. collection of local networks O2, Movistar, Vivo, and not 1 single global company), growing culture of uncertainty, lots of middle managers but the senior management feel very distant.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great place to work, excellent initiatives not so excellent execution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Leader in London, England (UK)
    Current Employee - Store Leader in London, England (UK)

    I have been working at Telefónica full-time (more than 10 years)

    Pros

    some really good perks, customer focus is key and people development is really important

    Cons

    staff matrix is very lean, doesn't match the footfall and this leads to many a poor experience for both staff and customers.

    Advice to ManagementAdvice

    be more sincere with your staff by recognizing them for their talents and not letting them get sidelined by 'favourites' who on many a occasion aren't as good or worthy to be promoted.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Telefónica full-time (more than 5 years)

    Pros

    People, work life balance, great culture, global view

    Cons

    disorganised, bureaucratic, average benefits, wasteful

    Recommends
    Positive Outlook
    No opinion of CEO

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