Telefónica

  www.telefonica.com
  www.telefonica.com

Telefónica Reviews

Updated December 5, 2014
Updated December 5, 2014
205 Reviews
3.5
205 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telefónica President Cesar Alierta
Cesar Alierta
54 Ratings

Review Highlights

Pros
  • Nice culture overall (just not in the team I was working in) and work life balance (in 22 reviews)

  • Promote flexible working / allow working from home, where role permits (in 15 reviews)


Cons
  • Faceless organisation where if you work in the extremities then you don't get a look-in from senior management (in 10 reviews)

  • Decision making can be slow given the many layers of bureaucracy (in 9 reviews)

More Highlights

59 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    lots of collaboration and teamwork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica full-time (more than an year)

    Pros

    GOOD HOURS and innovative digital business

    Cons

    limited opportunities to learn, things slowed by processes and seeking opinions

    Advice to ManagementAdvice

    be more open to taking risks and be more data focused. align internal practices to a lean digital decision making process

    Doesn't Recommend
    Approves of CEO
  2. 1 person found this helpful  

    Restructure after restructure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica full-time (more than an year)

    Pros

    Leading network (vs competitors), good packages, people focussed, great benefits, flexible working culture (e.g. work from home, hot desks), interesting mobile innovations, in-house training (including Telefonica University courses in Barcelona)

    Cons

    constant restructures (every 6-12 months), confusing strategy, disjointed local brands (i.e. collection of local networks O2, Movistar, Vivo, and not 1 single global company), growing culture of uncertainty, lots of middle managers but the senior management feel very distant.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Great place to work, excellent initiatives not so excellent execution.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Leader in London, England (UK)
    Current Employee - Store Leader in London, England (UK)

    I have been working at Telefónica full-time (more than 10 years)

    Pros

    some really good perks, customer focus is key and people development is really important

    Cons

    staff matrix is very lean, doesn't match the footfall and this leads to many a poor experience for both staff and customers.

    Advice to ManagementAdvice

    be more sincere with your staff by recognizing them for their talents and not letting them get sidelined by 'favourites' who on many a occasion aren't as good or worthy to be promoted.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    A bureaucracy company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Barcelona (Spain)
    Former Employee - Software Engineer in Barcelona (Spain)

    I worked at Telefónica full-time (more than 5 years)

    Pros

    Good environment, young team with very nice people, lots of social benefits as well as personal development programs

    Cons

    No technological freedom, the company does not go strong for their own projects, there is no real possibility of growth in the company, huge bureaucracy...

    Doesn't Recommend
    Negative Outlook
  6.  

    Average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at Telefónica full-time (more than 5 years)

    Pros

    People, work life balance, great culture, global view

    Cons

    disorganised, bureaucratic, average benefits, wasteful

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    A company frantically searching for new business strategies and markets to enter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enterprise Architect in Slough, Berkshire, South East England, England (UK)
    Current Employee - Enterprise Architect in Slough, Berkshire, South East England, England (UK)

    I have been working at Telefónica full-time (more than 5 years)

    Pros

    Very approachable people at almost all levels. Nice environments to work in. Not overly process driven. Opportunities to change departments and career orientation for those who take the initiative.

    Cons

    Now in a very mature market, the company is searching itself and struggles for a coherent strategy. Generally delusional about its ability to crack open new markets in a short time. A major re-org every 6 months (5 CIOs in 3 years). There is a tendency for preparing big strategies and presentations but in reality there is only ever an appetite for "low hanging fruit" and "quick wins" - The company does not have the stomach for real changes. Now operates within severe budget limitations for any project. There is a culture of "urgency" and changing direction. i.e. everything is always urgent, but then tends to take longer because of lack of planning or to be canned altogether because something else has become urgent. Culture of showing dedication by sending emails long after hours and immediate answers are increasingly appreciated or even expected.

    Advice to ManagementAdvice

    Stop being delusional about start-up projects and initiatives to enter new markets to save the company within a very short time span (although some of those initiatives are definitely worth trying). Instead recognise that there is still immense value for years to come in the core business, but only by having the courage to re-configur this part of the organisation drastically and invest in those changes - cultural changes, systematically simplify and drive cost out (which requires investment!), etc - instead of changing the CIO and the names of the teams on the org chart every 6 months.

    Doesn't Recommend
    Negative Outlook
  8. 1 person found this helpful  

    Telefonica UK - Good people, flexible working but appalling talent management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Slough, Berkshire, South East England, England (UK)
    Current Employee - Manager in Slough, Berkshire, South East England, England (UK)

    I have been working at Telefónica full-time (more than 3 years)

    Pros

    People are generally very nice and there is a culture of flexible working.

    Cons

    Career progression is based on coffee talks rather than merit. There is no structured talent management approach and it is very hard to get to senior roles without spending lots of time network and pushing through.

    Very political company, things get decided by committee and too many people like to have a voice at the table just to show their face.

    Advice to ManagementAdvice

    Management are somehow detached from reality. They have been here for a long time and have not been able to transform the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Poor Career Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager in Madrid (Spain)
    Current Employee - Business Development Manager in Madrid (Spain)

    I have been working at Telefónica full-time (more than an year)

    Pros

    Work-life balance is good
    some projects are interesting but are few
    It depends on the area you are

    Cons

    few career development opps, many changes in the organization
    Lack of innovation many times

    Advice to ManagementAdvice

    good and smart people are leaving the company, please take care of them

    Recommends
    Neutral Outlook
  10. 3 people found this helpful  

    High Highs and Low Lows

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Slough, Berkshire, South East England, England (UK)
    Current Employee - Account Manager in Slough, Berkshire, South East England, England (UK)

    I have been working at Telefónica full-time (more than 3 years)

    Pros

    Flexible working is a real pro to Tef, but in fairness if they didn't have it you wouldn't get a desk and certainly not a parking space at the HQ. The culture is good as are in general the people i have worked with. The overall package is pretty good, but they are not the highest payers.

    Cons

    Seemingly inept senior leadership that have been in post too long do not appear to have a firm grasp on the future of the company. They appear very nepotistic in appointment of senior roles, do not embrace change or innovation and ultimately seem powerless to steer the company in a clear and focussed path. Middle management are un-empowered and generally spineless to the disarray above. Under/Mis-investment and central Tef milking of the cash cow that was O2 is now revealing cracks in the company.

    Advice to ManagementAdvice

    Arguably some more change at the top is needed, in all my career I have never seen such a fixed board. Whilst constant change is bad, likewise is stagnation. New ideas and initiative is needed top down.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Shame Really

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Slough, Berkshire, South East England, England (UK)
    Current Employee - Sales in Slough, Berkshire, South East England, England (UK)

    I have been working at Telefónica full-time (more than 3 years)

    Pros

    Cool Brand, Great Offices, Very Flexible, Benefits are good, Pension is good.

    Cons

    Mismatched / Huge targets not representing assigned accounts
    Pay is average.
    Commission structure includes a 15% Client Sat score, if your part of the company does not hit it, you don't get it. (almost a tax)
    Not a sales culture
    If you don't speak Spanish forget any real high level progression
    Held back by crazy decision from
    The Whole TEF Digital brand is/was Vaporware

    Advice to ManagementAdvice

    Get some people that are from outside the company to transform things, stop putting mobile minded people in senior positions.

    Recommends
    Neutral Outlook
    No opinion of CEO

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