Telefónica Reviews

Updated April 14, 2015
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66 Employee Reviews

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  1. Helpful (1)

    It may be fun It may be depressing It my be tiresome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Services Development Manager
    Current Employee - Services Development Manager

    I have been working at Telefónica full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Its a BIG company, with offices in several countries and a good base for service customers; good for learning YOUR business (be it technical or more business oriented)

    Cons

    Poor Customer Culture, Reactive management, Too much politics, Poor decision Making

    Advice to Management

    Decide faster fail faster correct faster

  2. Not bad could do better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telecoms Specialist in Leeds, England (UK)
    Former Employee - Telecoms Specialist in Leeds, England (UK)

    I worked at Telefónica full-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great brand relaxed atmosphere to work

    Cons

    Too many egos trying to impress senior management

    Advice to Management

    Just get on with it

  3. Used to be a lovely place to work for, now its changed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Advisor in Watford, East of England, England (UK)
    Former Employee - Sales Advisor in Watford, East of England, England (UK)

    I worked at Telefónica part-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Staff contracts are great. You get to leave the store soon after shop is closed, rarely have to stay behind for long.

    Cons

    Targets! Management are so persistent on targets they will encourage you to practically do anything for a sale. It's better to work in a busier store, in quieter stores it is harder to exceed all your targets.

    Advice to Management

    Store managers need to be more understanding and realistic of targets in certain areas.

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  5. Helpful (1)

    Went from excellent to disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Content Director in Slough, Berkshire, South East England, England (UK)
    Current Employee - Content Director in Slough, Berkshire, South East England, England (UK)

    I have been working at Telefónica full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    There was a lot of autonomy in the Content department, as long as you were creating traffic and/or money.

    Cons

    Board management who didn't have a clue about content, social networks, or non-voice data.
    People pushing wasteful initiatives to advance their careers, at a cost of millions to the company.

    Advice to Management

    Learn to trust successful people and let them get on with their job, even if you don't understand what they do.

  6. Company to make a career in and be someone in the market if you are smart enough to leave when the time comes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Category Manager in Madrid (Spain)
    Current Employee - Senior Category Manager in Madrid (Spain)

    I have been working at Telefónica full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Massive company. Lots of money and chance to move and learn.

    Cons

    Slow, bureaucratic, highly political and too crowded.

    Advice to Management

    Shrink but keep an eye on what professionals you are letting go. It may be the worst of you who stay.

  7. Decent company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Bonus, discount and the basic pay

    Cons

    Lack of appreciation and work life balance

    Advice to Management

    More effective people management and less dropping pressure from above

  8. Positive experience for short term contract

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care in Cobh (Ireland)
    Former Employee - Customer Care in Cobh (Ireland)

    I worked at Telefónica full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    flexible work hours, subsidized canteen, thorough training.

    Cons

    Company structure is overly hierarchical. Not much room for upwards movement

    Advice to Management

    Improve working relationship between permanent staff and temporary staff

  9. Used to be better, strategy isn't clear

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Sales Manager
    Current Employee - Business Sales Manager

    I have been working at Telefónica full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great brand and good reputation.
    Flexible working is well established and encouraged
    Good opportunities to get involved in projects but not promoted

    Cons

    Not nimble like it used to be, stifled by process
    Lacking CAPEX for development
    Politics and back-stabbing often get in the way
    Management too much of a clique

    Advice to Management

    Lose the politics, be more open and have more direction

  10. technical advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica part-time

    Recommends
    Recommends

    Pros

    great salary, if involved in new projects o2 mangers will give you support

    Cons

    like to outsource, sells your job to sky

    Advice to Management

    stop outsourcing

  11. Excellent place to work, struggling in recent times, like a lot of technology companies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT PM in Slough, Berkshire, South East England, England (UK)
    Current Employee - IT PM in Slough, Berkshire, South East England, England (UK)

    I have been working at Telefónica full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great culture, market leader, good benefits, largely a successful business model. Global view and reach coming in to play with increasing influence of Telefonica in Spain

    Cons

    Recent globalisation with Telefonica bringing a lot of complexity, innefficiency, and pain during transformation. May be seen as UK is dropping to standards of the centre - although a lot of the luxuries afforded to O2 UK are now not available in today's economic climate.

    Advice to Management

    Keep going, remember values.

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