Telstra Reviews

Updated September 11, 2014
Updated September 11, 2014
162 Reviews
3.6
162 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telstra CEO and Board Member David Thodey
David Thodey
104 Ratings

Review Highlights

Pros
  • Work life balance is great with ability to work from home (in 20 reviews)

  • The company follows through with it's statements on flexible working and worklife balance (in 12 reviews)


Cons
  • The overarching ownership some long termers have within the organisation which can often prevent you GETTING THINGS DONE (in 4 reviews)

  • Limited opportunities for advancement out of middle management (in 6 reviews)

More Highlights

47 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good Global Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Product Manager
    Former Employee - Global Product Manager

    I worked at Telstra full-time for more than 5 years

    Pros

    Great exposure to a seamless global operations. Give ability for collaboration and cross-cultural learning.

    Cons

    Time zone management could be challenging.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Fruitful but exhausting. Full of unhealthy politics and contradictions in leadership behaviours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Sydney (Australia)
    Former Employee - Anonymous Employee in Sydney (Australia)

    I worked at Telstra full-time for more than 8 years

    Pros

    Well paid - however worked excessive hours for it
    Competent colleagues
    At times interesting and ground breaking work leading to learning and development in industry

    Cons

    Politics
    Workload
    Lack of respect for staff
    Executive behaviours not always aligned to core values - given emphasis on diversity and respect you would think this would be key. Yet the control and discipline of non executive staff was incredible.
    At times over emphasis on how employees are all different and the whole agenda around this versus how much people are the same.

    Advice to ManagementAdvice

    Remember employees are human beings deserving of respect.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    nice place to work depending on which group you work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Business Analyst  in  Melbourne (Australia)
    Current Employee - Senior Business Analyst in Melbourne (Australia)

    I have been working at Telstra full-time for more than 3 years

    Pros

    - flexibility
    - benefits
    - training
    - decent pay
    - work life balance

    Cons

    - tedious
    - politics
    - lower growth opportunity

    Advice to ManagementAdvice

    make career growth part of employee development

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Telstra

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Engineer  in  Sydney (Australia)
    Current Employee - Systems Engineer in Sydney (Australia)

    I have been working at Telstra as a contractor for more than a year

    Pros

    Very technical environment; challenging projects: system integration, scale and performance. Decent renumeration package and work life balance.

    Cons

    Big corporate culture and no career growth

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    ACL - Average Corporate Life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Melbourne (Australia)
    Former Employee - Anonymous Employee in Melbourne (Australia)

    I worked at Telstra part-time for more than 3 years

    Pros

    Salary
    Location
    Excellent peer groups, generally good team work

    Cons

    Sociopathic middle management
    Poor 'work-life' balance
    Constantly changing management direction and increasing workload

    Advice to ManagementAdvice

    HR are still letting the sociopaths through the door

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Company culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Account Executive  in  Melbourne (Australia)
    Former Employee - Key Account Executive in Melbourne (Australia)

    I worked at Telstra full-time for more than a year

    Pros

    Well known organisation. Cross functional teams are great. Great employee benefits and work conditions. Employment with Telstra was for 2 years.

    Cons

    Career projection - littleOffice politics whereby there is no substantial progress in the company and nothing gets achieved is a waste of time. Cooperation , collaboration and teamwork towards better achievements would be more beneficial. Are companies hiring people to work or to gossip? In my opinion, if there is no personal progress in the company and persistently one gets demoralized and humiliated daily for doing a job well, why bother. I honestly feel that inner peace and a clear conscience is more important than a job . What say you?

    Advice to ManagementAdvice

    Office politics whereby there is no substantial progress in the company and nothing gets achieved is a waste of time. Cooperation , collaboration and teamwork towards better achievements would be more beneficial. Are companies hiring people to work or to gossip? In my opinion, if there is no personal progress in the company and persistently one gets demoralized and humiliated daily for doing a job well, why bother. I honestly feel that inner peace and a clear conscience is more important than a job . What say you?

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    At odds with stated goals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Telstra

    Pros

    Many of their specialists are masters of their craft. If you need something for a project or just want to find out more about best practice, don't reinvent the wheel - it's likely there is already a world class team doing it. Just reach out.

    Cons

    The customer is highly valued at 'worker' and senior exec level, however the serried ranks of middle management pay only lip service to customer satisfaction.

    Advice to ManagementAdvice

    Grasp the nettle, start performance managing some of your long term management out of the organisation - they are damaging your ability to compete. The CEO is a brilliant leader, but he's not getting the value he deserves from the organisation.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Big and Slow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solution Architect  in  Melbourne (Australia)
    Former Employee - Solution Architect in Melbourne (Australia)

    I worked at Telstra full-time for more than a year

    Pros

    Generally a pretty decent work life balance, flex days etc. If you can get on a big budget project with the right team, you'll get plenty of opportunity to shine.

    Cons

    Its a slow moving beast. Management seems VERY risk averse, so its hard to get involved in anything that is truly innovative. Usually stuff gets outsourced to contractors so there is someone to blame if something goes wrong, but that means everything is a long process of proposals, etc

    Advice to ManagementAdvice

    Take more risks. Trust your own staff more, let people have an imagination

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    slow moving and hard to get things done, but slowly improving

    Former Employee - Business Strategy Manager  in  Sydney (South Africa)
    Former Employee - Business Strategy Manager in Sydney (South Africa)

    I worked at Telstra full-time for more than 8 years

    Pros

    pay, nice people. strong reward and recog program and procedures.

    Cons

    slow! can be difficult to get things done.

    Advice to ManagementAdvice

    currently changing for the better - keep it up

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Still have a way to go to be a top company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Technology Specialist
    Current Employee - Senior Technology Specialist

    I have been working at Telstra full-time for more than 5 years

    Pros

    Highly flexible and family friendly. There is always something to do. The people are friendly, knowledgeable and generally good to work with.

    Cons

    There are too many things to do. People are being swamped with things to do and the priority shifts regularly. It is a rather reactive company. You fix the next "fire" or do the next priority.

    Advice to ManagementAdvice

    Plan ahead and inform people in advance. People do not like to be informed last minute that you need to do and deploy something in a week or 2 time, of which are always delayed anyway as it is unrealistic.

    Provide more visibility. I do not know most of what my managers need until the last minute. Perhaps some kind of visible group goals and incoming goals?

    Allocate time to reflect. This "rush" to do things is not giving any time to make things better. Just means that you end up doing more "rush" work that results in poor quality over time.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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