Telstra Reviews

Updated August 29, 2014
Updated August 29, 2014
163 Reviews
3.6
163 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telstra CEO and Board Member David Thodey
David Thodey
104 Ratings

Review Highlights

Pros
  • Work life balance is great with ability to work from home (in 24 reviews)

  • There's very flexible working conditions, I work from home or wherever four days a week (in 17 reviews)


Cons
  • Large organisation which is sometimes slow to move (in 7 reviews)

  • The overarching ownership some long termers have within the organisation which can often prevent you GETTING THINGS DONE (in 4 reviews)

More Highlights

58 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Customer Advisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advisor  in  Brisbane (Australia)
    Former Employee - Customer Advisor in Brisbane (Australia)

    I worked at Telstra as a contractor for more than a year

    Pros

    Good learning curve for dealing with complaints

    Cons

    Very repetitive, not much room or encouragement for growth

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Senior Business Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Specialist  in  Melbourne (Australia)
    Former Employee - Senior Business Specialist in Melbourne (Australia)

    I worked at Telstra full-time for more than 10 years

    Pros

    Varied type of work and opportunities are abundant

    Cons

    Its a very large Australian company, sometime you can feel lost within the system. It depends on your manager.

    Advice to ManagementAdvice

    Listen to your people like you would your customers.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist  in  Sydney (Australia)
    Former Employee - Sales Specialist in Sydney (Australia)

    I worked at Telstra full-time for more than a year

    Pros

    Great people to work with, lots of things going on, great product development and service support

    Cons

    Still had a little bit of bureacracy, out of touch with market conditions in terms of budgets and pricing.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Innovative, with an eye on the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Sydney (Australia)
    Current Employee - General Manager in Sydney (Australia)

    I have been working at Telstra full-time for more than 5 years

    Pros

    Great work life balance through flexible working conditions, possibility of working in global areas, moving into new growth markets

    Cons

    Governance and risk management reduce management responsiveness

    Advice to ManagementAdvice

    Look to more agile planning and capability development processes

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Adequate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telstra full-time

    Pros

    Good working arrangements, work from home etc

    Cons

    Location makes things difficult to work with a team.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solution Implementation Manager  in  Melbourne (Australia)
    Current Employee - Solution Implementation Manager in Melbourne (Australia)

    I have been working at Telstra full-time for more than a year

    Pros

    Flexible working hours, work from home options. flexible hours.
    good work life balance

    Cons

    Disorganised, messy, too many reo-orgs, too many touch points

    Advice to ManagementAdvice

    Too many re-orgs

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Technical Expert

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Expert  in  Sydney (Australia)
    Former Employee - Technical Expert in Sydney (Australia)

    I worked at Telstra full-time for more than 10 years

    Pros

    Great place to learn and develop new skill sets. Telstra offer flexible work arrangement which is a great mix balance between work & lifestyle.

    Cons

    Over process requirement. Take long to get thing done.
    Harder to move around the company now . Lack of career progression and opportunities.

    Advice to ManagementAdvice

    Over process need to change with the current time & technology.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Work Like Balance Great, though ability to progress in career limited

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Analyst  in  Brisbane (Australia)
    Former Employee - Technical Analyst in Brisbane (Australia)

    I worked at Telstra full-time for more than a year

    Pros

    Work Life Balance excellent - I usually started work at 7am and was almost chased out the office at 4pm as they didn't want me to over do the hours per week I worked.
    Being Technical the scope and size of the IT infrastructure in the company is massive, so the experience is almost second to none here in Australia.

    Cons

    Still shaking off ex-government tag, will take at least 8-10years before the last of the old government guard is out and real world staff are holding all the major positions. Care factor and accountability isn't what those old guard have as a priority... More like Overtime, Whinging about lack of training and having to actually work now it's a publicly listed company.

    Advice to ManagementAdvice

    Keep pruning the ex-gov workers, they aren't of any use. Don't send all the work to India as you will being so of it back when you see it's not the total cost savings your accountants think it is. Keep the new staff challenged or they will leave, like I did.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Many opportunities but also some frustrations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager
    Current Employee - Product Manager

    I have been working at Telstra full-time for more than 3 years

    Pros

    Many opportunities to gain experience in new areas. The culture is changing with a laser focus on customer experience.

    Cons

    Back end systems can make seemingly simple projects very complex.

    Advice to ManagementAdvice

    Make sure your vision and values are really been exercised lower down the chain. Talk to employees at all levels and find out what they think and feel. You might find there is more of a disconnect than you think.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Brand Manager  in  Sydney (Australia)
    Current Employee - Senior Brand Manager in Sydney (Australia)

    I have been working at Telstra full-time for more than a year

    Pros

    Dynamic projects to work on. Clear vision for the brand and business. High levels of spend
    Great benefits and work life balance

    Cons

    Goalposts often shift. Too many layers of red tape. Intenal politics often and issue

    Recommends
    Positive Outlook
    Approves of CEO

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