Teradata
3.5 of 5 286 reviews
www.teradata.com Miamisburg, OH 5000+ Employees

Teradata Reviews

Updated Jun 17, 2014
All Employees Current Employees Only

3.5 286 reviews

                             

79% Approve of the CEO

Teradata President and Chief Executive Officer Mike Koehler

Mike Koehler

(165 ratings)

72% of employees recommend this company to a friend
22 Employee Reviews Back to all reviews
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    1 person found this helpful  

    This company is sooo old

    Anonymous Employee (Former Employee)

    ProsThere is very little in the pros, maybe that they don't charge us for parking.

    ConsLiterally everyone you'll meet is 50s+, most have been there forever, and all are content to just do the bare minimum to scrape by. Very little innovation or thought leadership.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    This dinosaur is heading for extinction

    Engineer (Former Employee)

    ProsYears ago they used to make money

    ConsAddicted to hardware, the majority of the revenue is from it after marking it 1000% and well just look at hardware companies these days.
    No room for upward mobility.
    Company is old and running out of ideas. Always reactive to keep their few big customers happy.
    Most the people are very very old and do just enough to get by day to day.
    Loosing huge ground to the competition.
    No actual cloud vision at all just smoke and mirrors.
    ITS organization is the oldest, most out of date I've ever seen. See all the other reviews on the IT group, they are dead on.
    R&D is slow, hugely overburdened with the mountains of ridiculous formal processes. I mean how many times do you need to write a formal design document for a feature that should take no more than 100 lines of code.
    Understaffed all the time.
    Never willing to hear new ideas, even the CTO level is closed to any new ideas or concepts. Do not see the competition or recognize the changing industry.

    Advice to Senior ManagementAbandon ship...this is going the way of HP,Dell,and all the others.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Watch out it is not what it appears to be

    Anonymous Employee (Former Employee)

    ProsStarts out like the perfect job. Then reality shows up. Product is great and very focused on key objectives. Training is great and San Diego office is amazing.

    ConsSales management is totally unaligned with new employees. Inner circle will not allow anyone else to join and fosters an environment that is totally hostile. The tenure employees forget what it is like not to know an answer. They have a totally crazy way they make you expense entertainment and typically don't pay much of your expenses one incurred for business.

    Advice to Senior ManagementWake up

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Ugh

    PS Partner (Current Employee)
    San Jose, CA

    Prosif you like to coast...

    Conspurely product focused, and doesn't really understand services

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Bare minimum IT shop which the rest of the company detests.

    Software Engineer (Current Employee)
    Miamisburg, OH

    Pros1) New employees bring new ideas and fresh perspectives to an outdated IT organization.
    2) If you want to "Coast" then Teradata is the place for you. All that is required is to sit in your cube and talk to no one.

    ConsIT Corporate Cultures Cons:
    1) Not spending money is number one priority (Teradata earned $2.7 billion in 2013). Management will push back at all costs not to spend a single penny even if benefits outweigh costs 1000:1. Management only looks at the immediate upfront costs and doesn’t consider the long term. Teradata
    2) Number two priority is keeping the lights on. Don’t touch anything unless you have to even if there are constant problems. Have been told numerous times by management not to fix problems so users won’t start using the system more.
    3) Number three priority is meeting the Service Level Agreement (SLA). Primary goal is to click "Work Started" button in the Incident Management Application within 30 minutes. Actual problem resolution is irrelevant as long as the SLA is met.
    4) EXTREMELY low salaries compared to the local average. Management constantly complains there are not enough developers looking for jobs even though they are everywhere. Management’s style for hiring is posting a position on the corporate website and waiting forever.
    5) Communication within and between teams is almost no existent. Almost all management thinks they are God and communication to their peasants is unnecessary and a waste of time. This is extremely aggravating during non-communicated deployments and releases.
    6) Almost all of the management and senior level development positions are filled by people who worked for Teradata/NCR/Att for 30 years. These individuals are set in their ways and have completely adapted to the environment they grew up in. This creates an extreme resistance to change to an extremely outdated organization.
    7) Absolutely no training. No books, no classes, no documentation, knowledge sharing and transfer are considered overhead. Be ready to learn everything from scratch.
    8) Testing and Quality Assurance is nonexistent and considered overhead. Pre prod testing is generally done by developers and 1st and 2nd level managers (oh yes managers frequently contribute to code line). Development is often done in prod and causes constant problems which are ignored.
    9) Industry standards, fresh ideas, and critical thinking are strongly discouraged.
    10) Management doesn’t trust development team and development team doesn’t trust management.
    11) Developers carry pagers and are all levels of support. I, the developer, have had countless web conferences with end users telling them to "clear their browser cache".
    12) End users suffer while management and the business ignore major application problems and frequent user complaints.
    13) The only way to get a promotion is if someone else leaves and a higher paid position opens. This in itself is one of the reasons for the Extremely High Turnover within IT.
    14) People outside of the IT organization hate us. They see the inadequacies of our organization and are told it is a good thing, costs are low.
    15) Management will not buy tools necessary to complete job.
    16) Some teams have nothing to do. I literally watch people play solitaire and watch full length movies in the office. Others are completely slammed and cannot breathe. Management is incapable of recognizing and rectifying this.
    17) Applications have no road maps and IT as a whole has no long term plans. This leads to extreme inconsistency and far outdated technology and practices.
    18) By far the worst management trait is the constant lying. Employees are constantly lied to and management constantly tries to hide and lie about problems. Management is not transparent and is locked into the mid 70’s management style.
    19) Employees are told we are just lucky to have jobs and we should be extremely grateful.

    Technical Cons:
    1) Security is nonexistent. LAN credentials are sent in plain text (unencrypted) everywhere. Key individuals have access to all employee passwords. CUSTOMER credentials to CUSTOMER systems (IP addresses and credentials) are sent in plain text (unencrypted). Did I mention Teradata customers are “40% of the top ten global commercial and savings banks [2007]”. Security team has no power and does not ensure polices are enforced. Management sees no problems with this especially if you are behind the puny firewall. Teradata has 10,000+ employees which is very scary.
    2) IT outages are frequent, long, and completely avoidable. This is true for all aspects of IT (Network, Data Storage Solutions, Servers, Application, and Databases etc). I have been at Teradata for 3 years and have lived through at least 2 instances where the entire data center unexpectedly crashed or went offline for hours.
    3) Disaster Recovery is always a second thought and most applications have no or very little “actual” DR capability.
    4) Critical applications frequently share same servers with other critical and non-critical applications even though Teradata has a poor VM environment. This creates constant confusion and unexpected application side effects.
    5) Almost all applications home grown applications in IT have the early 2000’s look and feel.
    6) New technology is strongly discouraged. New technology is categorized as anything developed in the last 10 years.
    7) You will not stay up to date with industry trends and you technical skills will diminish over time.

    Advice to Senior ManagementTalk to the employees in IT and hear what they have to say. Many of them truly wish to make a difference and want to produce excellent tools for the business.

    No, I would not recommend this company to a friend

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    Awe full place to work been with the company for 7 years.

    Anonymous Employee (Current Employee)

    ProsThe Training and that is it.

    ConsNo career path at all. Management will tell you that you have a path and either change it or make it impossible to do. Field Tech don't have a balance for work/life. If you are new forget having a life out side of work you will be put on call all the time and told when you can and can't take vacations. Management will look the other way when a fellow employee harass you and do anything to cover it up so HR does not get wind of it.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    3 people found this helpful  

    Time to grow up maybe?

    Solutions Architect (Former Employee)
    Chicago, IL

    ProsFirstly, your peers in the 'trenches' are really fantastic people. For the most part they are highly intelligent, really generous with their time, and all around wonderful people.

    Other good reasons to work here:
    Free coffee
    Free soda
    Free snacks
    Bathrooms
    Clean office environment
    Professional
    Good 401k
    Good legal plan benefits
    Employee Stock Purchase Program

    ConsPoor pay and poor bonus (Annual Incentive Plan for non PS, is 7.5%)
    Poor expectation management from managers, poor at setting goals
    Get it done or get out attitude
    Culture of accountability translates to culture of finger pointing
    Poor business process and almost no implementation of CMMI whatsoever
    Antiquated ideologies about research and development, good senior management, terrible middle management
    Antiquated products with bloated features and poor architecture
    Management has severe tunnel vision, most development managers have little experience actually developing, employees are rated subjectively
    Fiefdom culture, every senior leader has their own little castle which they run their own way, 'fights' happen, lots of political overhead.
    Promotions are non existent, yearly raises are consistently 2%, I'm pretty sure that when you account for average inflation, that means you're making less than you did the year before.

    Advice to Senior ManagementHire a business process consultant that will do more than generate a report of how poor you're doing. The majority of your workforce is old and is extremely set in their ways, you're a slow moving dinosaur, the people leaving are the ones with new ideas, talent is walking out your door.

    Promote from within, grow your employees and listen to their feedback, pay them better, give them a performance based bonus instead of tying your bonus to company wide goals that they have no influence on.

    Get rid of your middle management, ask any lay employee and they will all tell you that the majority of middle management is worthless at this company. Don't promote self management if you're not going to give your employees vertical latitude.

    No, I would not recommend this company to a friend

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    Buyer beware

    Anonymous Employee (Former Employee)

    ProsAverage compensation / benefits

    ConsCompany is behind the competition in terms of their product functionality. They will say anything to win a customer and then have to figure out how to backpedal when they can't fulfill the customer expectations around functionality.

    Advice to Senior ManagementFigure out what your product functionality is and clamp down on sales so they know what they are selling.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    3 people found this helpful  

    A Sinking Vessel - "I hear [the competitor] is hiring"

    Anonymous Employee (Current Employee)

    ProsBenefits are good, time off is flexible, free soda

    ConsThe Indianapolis office is completely controlled (without clear direction) by offsite corporate management. Local management is powerless in the middle, pushing a variety of thoughts to execute, however; no actual plan in place. A different "let's do this instead" is seemingly presented daily.
    Moral is terribly low, many longtime employees are leaving. I'm certain several jobs will soon be available, including mine.

    If I save one person from this place, I'm a hero :)

    Advice to Senior ManagementOnsite management = find better opportunities, or demand better direction
    Offsite upper management = empower your reports and get an actual plan rather than trying to sell hype.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Ship lost at sea

    Anonymous Employee (Current Employee)
    Indianapolis, IN

    ProsGood pay and great benefits. The 401K match, health insurance, stock purchase plan are just a few perks that kept me there for so long.

    ConsCulture, lack of direction, finger pointing, negativity, poisonous atmosphere. Teradata culture is fear based and rewards those who fight dirty.

    Advice to Senior ManagementCompany is run like a collection of fiefdoms with each lord aggressively fighting for territory and control. The culture of "do it or you are fired" will only get you so far; this company needs to learn how to build unity and purpose within their employee base. Application business lacks direction and promotes infighting and politics that are unbearable.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Teradata reviews and ratings — including employee satisfaction and approval rating for Teradata CEO Mike Koehler. All 22 reviews posted anonymously by Teradata employees.