Texas Roadhouse

  www.texasroadhouse.com
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Texas Roadhouse Reviews

Updated Jul 2, 2014
All Employees Current Employees Only

3.7 239 reviews

95% Approve of the CEO

Texas Roadhouse CEO W. Kent Taylor

W. Kent Taylor

(93 ratings)

74% of employees recommend this company to a friend

Review Highlights

Pros
  • The food is great, so its easy to sell(in 10 reviews)

  • The work environment is very relaxed(in 15 reviews)


Cons
  • Average or below pay & long hours(in 11 reviews)

  • Working for tips on a server wage while paying other employees wages through tip share(in 7 reviews)

21 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Eh, it's a job.

    Anonymous Employee (Current Employee)

    Pros-The environment can be really fun and laid back.
    -The 30% discount and free bread and drinks are always great.
    -Scheduling is really flexible, and management is willing to work with your shifts if you request a couple days off
    -Great way to work on your "people skills" and it's always nice to make new friends with fellow employees
    -Hiring is really quick and easy for the most part

    Cons-The pay isn't the greatest and it isn't consistent at all; you really never know what you get paid until your check goes through your account. (pay is about $3/hr + tip share) I've had shifts that were overwhelmingly busy and I end up believing that I will get paid a decent amount the following payday. Yeah, wrong. You never really know.
    -Schedules are really inconsistent sometimes. I've ended up working about 4 days a week most weeks, and only 1 or 2 the following weeks.
    -The training was very lackluster. It was very spitball-ish, but, granted, they did know what they were talking about.
    -Also, the way they treat new employees can be really shady at times. Fellow employees treat you as if you are the new kid in school, basically; they can be very reluctant to help you at times if you are new and they expect you to know all of your duties right off the bat. That can be very uncomfortable.
    -Shoppers. Oh, to deal with shoppers is so stressful. You never know who a shopper may be, and if you end up not telling the guest the restaurant story, you could be fired right off the bat. I believe that's very extreme, but it's not my restaurant to run.
    -The environment when dealing with fellow employees can come off as being very high school-esque and immature. The drama is very annoying, but as long as you keep out of it, you're fine for the most part.
    -As said in other reviews, there is a bit of favoritism between management and employees, and that can be very uncomfortable and unwelcoming. If we're supposed to be treated like "family," why play favorites?

    Advice to Senior ManagementOverall, I'm pleased with the restaurant itself, but think about giving employees a bit more wiggle room for pay. And I do think firing someone for not telling the story is really extreme; if anything, a warning should be brought up, but if it happens again, other consequences are appropriate.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    It's OK.

    Texas Roadhouse Hostess (Current Employee) Fort Bliss, TX

    ProsGreat way to get started in the restaurant business, managers defend employees if needed, decent pay, you can start as a hostess and go up from there.

    ConsHours suck, some coworkers do not want to do their job, managers do not want to teach me anymore than seating when there is plenty more to do as a hostess.

    Advice to Senior ManagementTeach employees more if they're willing to learn, stop cutting employee hours. I am willing to work full time hours and im getting less than 15 per week.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Stressful. Not worth the pay. Terrible management at my location.

    Door Coordinator (Current Employee) College Station, TX

    ProsCan't think of one, unless you count getting to walk yourself to a table when you want to dine in, and only getting 30 percent off food compared to other restaurants employee discounts.

    ConsGot "promoted" and still wasn't treated with respect. Management. Perks. Pay. I was in a position that did not require a degree, I was working with high schoolers, and we were not allowed to request off for family or personal events if management thought the restaurant would be busy even though there were over 60 employees at my store.

    Advice to Senior ManagementLearn to treat your employees like people rather than slaves. I was a senior in college, living in a college town, and not allowed to request off for a football game even though I had been working there for 3 years, and there were plenty of HIGH SCHOOL students who could have worked my position on a Saturday..

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Bullying, lack of training

    Anonymous (Former Employee)

    ProsThe salary, free rolls and Caesar salad

    ConsHazing for new employees, bullying, cliques/favorites, horrible training, barely noticed in a sea of employees

    Advice to Senior ManagementTake time to really train your employees, and not rush through everything because you're busy. Prevent the bullying and hazing; it affects the individual and their job performance.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Hostess

    Hostess (Former Employee) Towson, MD

    ProsAwesome people, good managers, always busy, uniform

    ConsBad schedule, corporate policy, dirty, no employee support, no discount

    Advice to Senior Managementbetter leadership

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    It's a job

    Server (Former Employee) Elkhart, IN

    ProsGreat people, fun environment, good food. They do work with your scheduled even if its last minute. Plenty of hours to go around

    ConsLots of internal drama, no pay increase, irregular hours, general public. Most of your pay is based off tips. Some nights this is great while most night it is not. Week to week your schedule is different.

    Advice to Senior ManagementDon't be part of the drama. Take steps in preventing or solving issues with workers

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    I did not get a good salary and had bad managers that treated you like you where scum.

    Sa (Former Employee) Littleton, CO

    Pros-Easy to get hired
    -Great Food
    -Phenomenal back of house manager (he had done our job so he knows that all of the back of the house jobs aren't a piece of cake.)

    Cons-Low Salary
    -Bad Manager (always nit picked the side-jobs and would make you stay an extra hour to two hours after you where supposed to get off.)
    -Disgusting Job

    Advice to Senior ManagementTreat your employees with respect. We are not disposable wet wipes just to clean your messes up for you. Another tip that I could give to the owners is, don't hire all women managers. That creates a conflict with the back of the house manual labor workers because they feel like you can't relate to what their job entails.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Degrading

    Waiter (Former Employee) Louisville, KY

    ProsGreat co workers. able to request off whenever

    ConsThe demographic of the customers we received were horrible. So rude amoung other things. Management treated us like childeren and never encouraged us.

    Advice to Senior ManagementAct like management

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Fun environment but didnt make any money

    Anonymous Employee (Current Employee)

    ProsCool People to work with and you got to sleep in.

    ConsDidnt make any money, management was not the best.

    Advice to Senior ManagementNo comment

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    The food was really good, but just a horrible place to work

    Server (Former Employee) Columbus, GA

    ProsWonderful food, wonderful mission statement.

    ConsLow hours, customer:server ratio is getting smaller and smaller, childish staff (plays in front of customers), manager favortisim, staff partying with each other and if a staff chose to opt out they were given lousy sections and written up for anything possible ie: dropped glass and broke it. These are just a few.

    Advice to Senior ManagementThe managing partner should keep up the great work, but all of the other management staff sould work on focusing on priorities, not trying to party with staff and guests.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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