Texas Roadhouse
3.7 of 5 201 reviews
www.texasroadhouse.com Louisville, KY 5000+ Employees

Texas Roadhouse Reviews

Updated Apr 4, 2014
All Employees Current Employees Only

3.7 201 reviews

                             

94% Approve of the CEO

Texas Roadhouse CEO W. Kent Taylor

W. Kent Taylor

(71 ratings)

75% of employees recommend this company to a friend
58 Employee Reviews Back to all reviews
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Great

Server (Current Employee)
Columbus, OH

I have been working at Texas Roadhouse part-time for more than a year

ProsAwesome working environment, good people

ConsLong hours, medium paying work

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Loved this place

Server Trainer/Bartender (Former Employee)
Gainesville, FL

I worked at Texas Roadhouse part-time for more than 5 years

ProsGreat job to work your way through college in a fun college town. Made so many great friends there. The managers were awesome, especially Greg! Flexible schedules and the ability to easily pick up or giveaway shifts. Had fun at work while still making pretty good money.

ConsAs with any restaurant some people are just rude and/or poor tippers. Fortunately tables turn rather quickly. Also missing some Gator football games because you have to work.

Advice to Senior ManagementMore contests and incentives.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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One of the BEST companies to work for!

Service Manager (Current Employee)
Reading, PA

I have been working at Texas Roadhouse full-time for more than 10 years

ProsAdvancement opportunities, caring culture, friendly team, never a dull moment!

ConsVery fast paced, challenging customer interaction, young team members.

Advice to Senior ManagementContinual training is thorough, exciting and inspiring. Lots of perks if you put in the time. Relationships with guests are long lasting/familial if you care enough. Weekends/holidays are mandatory. Great communication inside management team. If stressful situations, performance expectations, customer interaction, long hours, being on your feet for endless hours, or leading a team of young people isn't your ideal job, this is NOT for you!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Best Company in the Industry

Managing Partner (Current Employee)
Indianapolis, IN

I have been working at Texas Roadhouse full-time for more than 10 years

ProsThe leadership still understands that the guest is the central focus of the business, but employees take care of the guests.

ConsBecause the company is filled with Legendary People, opportunity for advancement is very challenging. Everyone is great, so it is harder to stand out.

Advice to Senior ManagementKeep believing in the Mission Statement, and continue to value people. TXRH truly is the industry leader.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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It was like working with a family. Sometimes we got along, sometimes we didn't

Hostess (Former Employee)
Lafayette, LA

I worked at Texas Roadhouse part-time for more than 3 years

ProsThis really is a clean restaurant. They make sure everything is done right.

ConsStaying late hours for customers that come in one minute before we close

Advice to Senior ManagementRemember that we're all humans. We all make mistakes.

Yes, I would recommend this company to a friend

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Great

Anonymous Employee (Current Employee)

I have been working at Texas Roadhouse

ProsStrong Management, Good Training Program

ConsThe City of Montgomery Alabama

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I Love My Job!!

Managing Partner (Current Employee)
Snellville, GA

I have been working at Texas Roadhouse full-time for more than 10 years

ProsCulture! People are first! Managing Partner driven company. I Love My Job!!

ConsDinner only limits some family time like Homework & Bedtimes

Advice to Senior ManagementStick to Kent's Plan! Be who we are!!

– I'm optimistic about the outlook for this company

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Great Company to Work FOr

Server (Current Employee)

I have been working at Texas Roadhouse full-time for less than a year

ProsFriendly management who care about employee success and happiness.
Don't tolerate negative people who could otherwise pollute the work environment.
Provided an extremely impressive, highly detailed level of training that remained both fun and exciting.
Hourly wage for server position is very competitive for the industry (still below minimum wage, but compared to what other restaurants pay tipped employees, it's very good)
Do an excellent job of fostering a very friendly, familial environment, where employees have each others backs and help each other out.
Food is excellent, especially for the price point, which helps create regular customers.

I look forward to coming to work everyday, which is something I've never experienced before.

ConsEarly Dine special is such a good deal for the guest that it can make it difficult to make money for the first 2 hours we're open M-Thurs., but this is typically made up for the rest of the night and on weekends.
The food is such a great deal that you have to work hard on upselling to bring the final check amount up.

Advice to Senior ManagementKeep doing what you're doing, it's working well.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great company for part time high school/college work

Dishwasher (Former Employee)
State College, PA

I worked at Texas Roadhouse part-time for less than a year

Prospeople were easy to get along with, schedule flexibility. I worked in the kitchen so I usually closed, which meant I got to take the extra food home

ConsWorking in the kitchen during busy hours was kinda hectic but you learn to get through it. Other than that nothing really.

Advice to Senior Managementnone, I had great managers. Respect them and they'll respect and treat you well.

Yes, I would recommend this company to a friend

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Hard work but fun.

Kitchen Manager (Current Employee)
Orlando, FL

I have been working at Texas Roadhouse full-time for more than 8 years

ProsGreat concept, great steaks, everything made from scratch.

ConsLong hours and no weekends off.

Advice to Senior ManagementNone

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Texas Roadhouse reviews and ratings — including employee satisfaction and approval rating for Texas Roadhouse CEO W. Kent Taylor . All 58 reviews posted anonymously by Texas Roadhouse employees.