The Buckle

  www.buckle.com
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The Buckle Reviews

Updated August 6, 2014
Updated August 6, 2014
323 Reviews

3.4
323 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Buckle President, CEO, and Director Dennis H. Nelson
Dennis H. Nelson
183 Ratings

Review Highlights

Pros
  • The only "pro" to working for Buckle is the 40% discount on everything in the store starting from day 1 (in 34 reviews)

  • great benefits (employee discount on clothes) (in 29 reviews)


Cons
  • On the slower days, you're basically working for minimum wage (in 13 reviews)

  • Long hours (retail hours) Low pay unless your a top seller (in 13 reviews)

More Highlights

31 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Abuse, low pay, high turn over rate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Floor Leader  in  Franklin, TN
    Former Employee - Sales Floor Leader in Franklin, TN

    Pros

    The Buckle looks good on a resume if you want to be in sales or retail.
    You can meet famous people if you're in the right location or meet their personal shoppers.

    Cons

    -Management has no value for people.
    -Terrible pay
    - Public humiliation
    - No room for advancement
    - People lie to make sales
          - including the manager's making promises to their employees
    - To succeed here you must lose your morals and be willing to sacrifice the customer to make sales goals.
    - No customer service. Entirely driven on making sales.

    Advice to ManagementAdvice

    Get an education, learn some values.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    The Worst Company for a Long-Term experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader
    Former Employee - Team Leader

    Pros

    - You make really good base pay + commission
    - You get a 40% discount

    Cons

    - Despite what they say to make their image less aggressive, you ARE expected to wear the clothing. And you WILL be judged if you don't. The clothing CAN be reasonably priced but for the most part it is very expensive.
    - Your manager cares more about making money than about making you a better sales person
    - It's all about appearance. Pretty people would walk into our store and we would send an application RIGHT to their email. But, if an ordinary or unattractive person asked if we were applying, they were told to 'look online.'
    - Lack of diversity/Racial-profiling (See advice to management)

    Advice to ManagementAdvice

    Our managers acted like they were the HBIC's and that they were above everyone else. In fact, our store's turnover rate was DUE to our store managers tendency to be friendly to your face, and speak badly about you behind your back. This traveled around our store VERY QUICKLY. The unprofessionalism working with the Buckle is UNREAL.

    Also, the lack of diversity working for this company is scary. There is a significantly low amount of 'people of color' working as a sales associate or within the stores at all. As a result racial profiling was also high. Being of color myself I did NOT appreciate knowing that my store manager was training us to watch every guest of color 'just in case' they tried to steal.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    All the guts for NO Glory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Hard work but so worth it! The guests are amazing and getting the discount is awesome.

    Cons

    The managers are generally very young and try to manipulate others into believing they are older. This is hard when their age shines through with their maturity. The managers have a VERY do as I say not as I do mentality

    Advice to ManagementAdvice

    Pay attention to the detail...a store may be growing and successful not due to the manager but due to the team behind the manager

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Lima, OH
    Former Employee - Sales Associate in Lima, OH

    Pros

    You get a great discount.

    Cons

    Unfortunately, you can only buy your size clothing and only for you. The manager knows your size because she will have you try on clothes when you are learning the different jeans and how to put outfits together. If you are female, you can only buy girl clothes and not boys with your discount. Additionally, management is very pushy and customers become upset when you keep pushing. If you have a mean customer who makes it very clear they are just looking, your manager will still make you go harass them about clothing options. I hated working here, and when I said I didn't feel comfortable( after only working there 1 week) taking options up to this mean customer who insulted me when I only said hello, she yelled at me and told me I had an attitude problem. I love their clothes, but I refuse to shop in stores. I prefer online!!!!!!!

    Advice to ManagementAdvice

    Stop making people push! If a customer comes in and makes it very clear they do not want help, then I think the employees should not have to still go up and harass the customer with clothing options.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Horibble

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MT (Store Manager In Training)
    Current Employee - MT (Store Manager In Training)

    Pros

    Good discount.... thats about it

    Cons

    Horrible managers. The store manager I worked for had at least 3 open HR issues against him- The district manager did come down to check on the issues but only talked to one other person. That person did tell the DM everything that was going on but the district manger did not believe her (because the store was making plan). I was lied to on my pay, hours, and 401k benefits. They also dont care about turn over rates

    Advice to ManagementAdvice

    LISTEN to your employees/ managers... having over 30 people leave in a 3 month time frame has got to tell you something

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Popularity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate (Part -Time  in  Lombard, IL
    Former Employee - Sales Associate (Part -Time in Lombard, IL

    Pros

    The training was sufficient and supportive.

    Cons

    My manager progressively cut my hours with no explanation. When I asked for constructive feedback, she stated that she was cutting everyone's hours (she wasn't). My name remained on the schedule, but I was getting no hours. Finally she told me there was no need for me to call for my hours without any explanation.

  8.  

    Bad experience very young group of managers more popularity contest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Port St Lucie, FL
    Current Employee - Sales Associate in Port St Lucie, FL

    Pros

    Good clothes good discounts love there lay away plan

    Cons

    Bad management bad hours bad routine

    Advice to ManagementAdvice

    Hire more mature managers

    Disapproves of CEO
  9.  

    Worst job ever! Two weeks of Hell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Brandon, FL
    Former Employee - Anonymous Employee in Brandon, FL

    Pros

    40% discount on yourself although the staff will peer preasure you into buying stuff for yourself if they haven't made bank for the day.

    Cons

    The 40% can only be applied to yourself. Everyone acts like your a shoplifter including management. You have to harass guests that you know are unintrested in particular iteams. The commission is ridiculous, leaders will come in and steal your commision based on the fact that they see your trying and not making the cut, they will swoop in and for sure be there at the register. Poor communication leads to the shopper's being overwhelmed with so many diffrent things and too many people helping them. Pay is terrible and you work your butt off for the little money you make.

    Advice to ManagementAdvice

    Learn how to communicate. Also give your staff the appropriate materials to be successful, I was never given any advice, videos, handbook... just thrown on the floor.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Worst job I've ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager In Training  in  Bellevue, WA
    Former Employee - Manager In Training in Bellevue, WA

    Pros

    I mean I still have my Mek jeans... There is literally nothing positive I can say about this job other than that.

    Cons

    I was hired with the promise that I was a "manager in training." This was a lie. I was not commission-based, and the other employees were, which lead to a negative team environment bc "if I'm not commission I shouldn't take sales." Yet I was evaluated on how much in sales I brought in. Store employees were financially poor, and this translated to a bad team environment bc the buckle does not pay their employees enough. Employees are forced to act like sharks toward customers-- their job literally depends on this (otherwise you are doing a "bad" job, and you will be berated for LITERALLY giving customers personal space to shop). The turnover is insane, even for retail-- management turnover is embarrassingly bad, too. It is a vicious environment. I was constantly watched and critiqued, and I mean for literally my entire8-hour shift--imagine how that would feel. I was told I was doing a bad job (though my sales were comparable to if not better than all other employees), and was offered a lower commission-based position in my evaluation meeting. I was verbally assaulted and demeaned to the point that I started to cry in this meeting. To make it even worse, this meeting was held in the office with the door open; an employee was standing 5 feet outside of the door, and any other employees who walked by easily heard what was being said. This was inappropriate to discuss in front of other employees, and violates ethical standards. I walked out and never went back.

    Advice to ManagementAdvice

    Take sensitivity training. Contact headquarters and request a full and thorough assessment of how the buckle runs on the inside, and reevaluate the way employees are treated.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Lead  in  Brandon, FL
    Former Employee - Sales Lead in Brandon, FL

    Pros

    none, It is one of the worst companies I've ever worked for in my life. Lots of gossip and backstabbing. One of the darkest times in my life.

    Cons

    horrible management, "commitment program," unrealistic expectations, The pay is low and in order to make commission, the quotas are almost impossible to meet.

    Advice to ManagementAdvice

    Hire people who don't act like The Stepford Wives

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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