The Buckle

  www.buckle.com
  www.buckle.com

The Buckle Reviews

Updated November 16, 2014
Updated November 16, 2014
356 Reviews
3.4
356 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Buckle President, CEO, and Director Dennis H. Nelson
Dennis H. Nelson
204 Ratings

Review Highlights

Pros
  • The only "pro" to working for Buckle is the 40% discount on everything in the store starting from day 1 (in 36 reviews)

  • Very flexible scheduling, very helpful management, wonderful employee discount (in 32 reviews)


Cons
  • Also alot of work just to make minimum wage, But once again the experience is good (in 15 reviews)

  • Work life balance as manager is mostly work (in 8 reviews)

More Highlights

34 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Worst training experience I've ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Teammate in Omaha, NE
    Former Employee - Sales Teammate in Omaha, NE

    I worked at The Buckle part-time (less than an year)

    Pros

    Discount is nice, and I was told I would get double pay for working holidays.

    Cons

    First of all, my interview was a mess. The manager kept having to walk away in the middle of me talking because there was a customer throwing a fit. I understood and I was patient, but I never had a manager interrupt our interview, it seemed a little unprofessional. Anyway, I was offered the job and went to training that following weekend. It was actually the worst training experience I've ever had. The managers were very rude and disrespectful. If we weren't walking or following her fast enough we were yelled at to 'hustle' and were mocked. Then, we were given jeans to try on and we were going to talk about their fit and brand. The manager gave me jeans two sizes too small for me. I was struggling to put them on without ripping them, and the manager banged on the dressing room door and yelled at me to 'hustle' because I was taking too long. Mind you I was probably in there for thirty seconds. A lot of other little things happened that I didn't appreciate, but those were the big things that stood out to me. I will not work somewhere that offers a low wage just to be treated so rudely.

    Advice to ManagementAdvice

    You are not basketball coaches, you are managers. Do not tell me to hustle and insult me. Treat your employees like human beings.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    WORST COMPANY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Leader In Training in North Las Vegas, NV
    Former Employee - Leader In Training in North Las Vegas, NV

    I worked at The Buckle full-time (less than an year)

    Pros

    The 40% employee discount they offer

    Cons

    This is the one and only job I have ever walked out on. I was hired as a "leader" but yet was still being paid under minimum wage as my base. The store I got hired for wasn't even open yet, my first 5 shifts were just preparing and helping set up the store. After working a 12 hour shift on opening day with only ONE break consisting of 30 minutes I had gone home to decide that was my last shift working for Buckle and I would not be returning back in 7 hours for my opening shift like they had scheduled for me. It is absolutely ridiculous what they expect of their employees. You are never aloud to take no for an answer. If a guest says they are "just looking" you are expected to pull product off the nearest table and throw it in their face anyway. For every guest you help you are supposed to go to another leader or a manager and tell them about your customer and everything you showed them so that they can suggest more product to go throw in their face regardless of if their shopping for that product or not. They expect you to carry around a piece of paper in your pocket all day and write down each customers name, sizes, every product you showed them and how successful you were actually getting them to buy the product. I've worked in sales before and was extremely successful but they completely sucked the fun out of this job and made it more complicated to sell due to the level of annoyance you were expected to pursue with each and every customer. It's sad to say that I am not the only person to walk out/quit with in the first 3 days of this store being opened.

    Advice to ManagementAdvice

    Might want to consider paying your employees AT LEAST minimum wage if you're going to expect so much from them and that they are forced to work 10+ hours in a day.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager In Training in Okemos, MI
    Current Employee - Manager In Training in Okemos, MI

    I have been working at The Buckle full-time (less than an year)

    Pros

    Discount on clothes, Great products

    Cons

    Pressure to constantly buy clothing, crazy hours

    Advice to ManagementAdvice

    Train your employees and have clear expectations

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Abuse, low pay, high turn over rate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Floor Leader in Franklin, TN
    Former Employee - Sales Floor Leader in Franklin, TN

    I worked at The Buckle full-time (more than an year)

    Pros

    The Buckle looks good on a resume if you want to be in sales or retail.
    You can meet famous people if you're in the right location or meet their personal shoppers.

    Cons

    -Management has no value for people.
    -Terrible pay
    - Public humiliation
    - No room for advancement
    - People lie to make sales
          - including the manager's making promises to their employees
    - To succeed here you must lose your morals and be willing to sacrifice the customer to make sales goals.
    - No customer service. Entirely driven on making sales.

    Advice to ManagementAdvice

    Get an education, learn some values.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    The Worst Company for a Long-Term experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Leader
    Former Employee - Team Leader

    I worked at The Buckle full-time (more than an year)

    Pros

    - You make really good base pay + commission
    - You get a 40% discount

    Cons

    - Despite what they say to make their image less aggressive, you ARE expected to wear the clothing. And you WILL be judged if you don't. The clothing CAN be reasonably priced but for the most part it is very expensive.
    - Your manager cares more about making money than about making you a better sales person
    - It's all about appearance. Pretty people would walk into our store and we would send an application RIGHT to their email. But, if an ordinary or unattractive person asked if we were applying, they were told to 'look online.'
    - Lack of diversity/Racial-profiling (See advice to management)

    Advice to ManagementAdvice

    Our managers acted like they were the HBIC's and that they were above everyone else. In fact, our store's turnover rate was DUE to our store managers tendency to be friendly to your face, and speak badly about you behind your back. This traveled around our store VERY QUICKLY. The unprofessionalism working with the Buckle is UNREAL.

    Also, the lack of diversity working for this company is scary. There is a significantly low amount of 'people of color' working as a sales associate or within the stores at all. As a result racial profiling was also high. Being of color myself I did NOT appreciate knowing that my store manager was training us to watch every guest of color 'just in case' they tried to steal.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    All the guts for NO Glory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Buckle full-time (more than 3 years)

    Pros

    Hard work but so worth it! The guests are amazing and getting the discount is awesome.

    Cons

    The managers are generally very young and try to manipulate others into believing they are older. This is hard when their age shines through with their maturity. The managers have a VERY do as I say not as I do mentality

    Advice to ManagementAdvice

    Pay attention to the detail...a store may be growing and successful not due to the manager but due to the team behind the manager

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Horibble

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MT (Store Manager In Training)
    Current Employee - MT (Store Manager In Training)

    I have been working at The Buckle full-time (less than an year)

    Pros

    Good discount.... thats about it

    Cons

    Horrible managers. The store manager I worked for had at least 3 open HR issues against him- The district manager did come down to check on the issues but only talked to one other person. That person did tell the DM everything that was going on but the district manger did not believe her (because the store was making plan). I was lied to on my pay, hours, and 401k benefits. They also dont care about turn over rates

    Advice to ManagementAdvice

    LISTEN to your employees/ managers... having over 30 people leave in a 3 month time frame has got to tell you something

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Lima, OH
    Former Employee - Sales Associate in Lima, OH

    I worked at The Buckle part-time (less than an year)

    Pros

    You get a great discount.

    Cons

    Unfortunately, you can only buy your size clothing and only for you. The manager knows your size because she will have you try on clothes when you are learning the different jeans and how to put outfits together. If you are female, you can only buy girl clothes and not boys with your discount. Additionally, management is very pushy and customers become upset when you keep pushing. If you have a mean customer who makes it very clear they are just looking, your manager will still make you go harass them about clothing options. I hated working here, and when I said I didn't feel comfortable( after only working there 1 week) taking options up to this mean customer who insulted me when I only said hello, she yelled at me and told me I had an attitude problem. I love their clothes, but I refuse to shop in stores. I prefer online!!!!!!!

    Advice to ManagementAdvice

    Stop making people push! If a customer comes in and makes it very clear they do not want help, then I think the employees should not have to still go up and harass the customer with clothing options.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Popularity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate (Part -Time in Lombard, IL
    Former Employee - Sales Associate (Part -Time in Lombard, IL

    I worked at The Buckle part-time (less than an year)

    Pros

    The training was sufficient and supportive.

    Cons

    My manager progressively cut my hours with no explanation. When I asked for constructive feedback, she stated that she was cutting everyone's hours (she wasn't). My name remained on the schedule, but I was getting no hours. Finally she told me there was no need for me to call for my hours without any explanation.

  11.  

    Bad experience very young group of managers more popularity contest

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Port St Lucie, FL
    Current Employee - Sales Associate in Port St Lucie, FL

    I have been working at The Buckle full-time (less than an year)

    Pros

    Good clothes good discounts love there lay away plan

    Cons

    Bad management bad hours bad routine

    Advice to ManagementAdvice

    Hire more mature managers

    Disapproves of CEO

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Entrance to a typical Buckle, this one in San Rafael, CA

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