The Children's Place

  www.childrensplace.com
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The Children's Place Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

2.4 461 reviews

26% Approve of the CEO

The Children's Place President & CEO Jane Elfers

Jane Elfers

(221 ratings)

27% of employees recommend this company to a friend

Review Highlights

Pros
  • Employee discount is good especially since it can be used on all sale and clearance(in 31 reviews)

  • Good money, good quality clothing, great discount on the clothes(in 23 reviews)


Cons
  • Associates are expected to train upper management when unqualified management is hired(in 45 reviews)

  • Floor set was a week long project with a window change that usually took three people to complete(in 27 reviews)

128 Employee Reviews Back to all reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    I did not like working here

    Sales Associate (Former Employee) Scarborough, ON (Canada)

    Prosfun environment, alot of kids, busy, and interactive

    Consvery low working hours at least at the scaborough town centre location (Toronto, Canada), I worked there for two days until I found a better job and they never paid me. I contacted my manager, HR, and payroll and they said they will fix it "as soon as possible" which is ridiculous if you ask me. Also its long hours on your feet and large work load. They hired alot of employees and only gav each sale associate 3 hour shifts.

    Advice to Senior ManagementUpdate payroll and make it more organized, give employees more working hours and relieve the workload

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    blah

    Sales Associate/Cashier (Former Employee) Brooklyn, NY

    ProsBenefits for part time employees
    Typical retail job

    ConsManagement under a lot of pressure and in turn associates are put under a lot of stress for very little pay

    Advice to Senior ManagementManagement and Royalty are two different words.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Clueless upper management

    Store Sales Manager (Former Employee)

    ProsEmployee discount is good especially since it can be used on all sale and clearance.

    ConsSenior mgt (DM, RM, and up) does not have a clue as to what it really takes to run a store. Between floor sets, price changes, shipment, and training employees there will never be enough time given to any area of need. They took away all training hours but expect you to fully train all new associates, leads, ect. Any down time available is usually spent on shipment or trying to complete the visual updates that they give every week. You aren't able to keep good associates around because of lack of hours. The competition is there with more hours and better pay. During peak times associates are too busy with pos transactions at the service desk helping other customers check out while the merchandise is walking out the door. They always give the hope of extra hours for back to school or holiday times but never follow through. Therefore customers are not given the attention they are truly needed on the sales floor. They expect you to push too much on the customer at the time of check out. It looses the personal side of the interaction of the sale with the customer when you have 8 or more things you have to upsell to the customer before they leave.

    Advice to Senior ManagementListen to your team and trust their decisions. Give back the training budget and hours for holiday. You'll gain it back with the merchandise that sells instead of it walking out the door unpaid.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Assistant manager

    Assistant Store Manager (Former Employee) Bronx, NY

    ProsGreat enviorment
    Move Up.quickly
    Flexible Schedule
    Employees Great
    Fun And uo beat

    ConsUnder paid $12 assistant manager crappy
    Floor Set every wk or 2
    No Life always needed on days off n to stay late or work open to close
    Never Any pay roll
    Store Manager is hopeless
    Lack Of managment communication

    Advice to Senior ManagementDo what u can do on ur time

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Not worth it

    Sales Associate (Current Employee) Bethesda, MD

    Proswill work with school schedule or other prioroties, if you request a day off you will get it

    Consfor 30 min breaks you cant leave the store, you will only get hours if you over sell credit card

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    At the time the company switched from a customer service focus to a more operational one.

    Anonymous Employee (Former Employee)

    ProsIt was close to home, pay was decent.

    ConsPayroll was extremely low, frequently just me and one other in the store, which made it difficult to perform managerial duties.

    Advice to Senior ManagementI'm not sure what it is like there at this time, but employee morale and turnover was bad when i worked there, and as a manager it was difficult to make up for low pay, long hours and high expectations!

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Unrealistic workload

    Assistant Store Manager (Former Employee) Rochester, NY

    ProsIf you have kids the discount is wonderful and the clothes are a good quality.

    ConsLow wages, unrealistic workload to staffing ratio, not very good about promoting from within.

    Advice to Senior ManagementLook at work load to staffing management. It is understandable that you can't pay people if you aren't reaching sales goals. But at the same time, if you were proactive with adding more staff/hours at heavy shipment times it would increase sales because product would get to the floor faster increasing sales. It is near impossible to service customers at company standards and get other responsibilities accomplished without enough staff.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Love the people but...

    Sales Associate (Former Employee)

    ProsI worked with great people

    ConsOverloaded with price changes/visual moves
    No hours to get things done
    No hours to give to employees
    Corporate has unrealistic expectation within given time constraints.
    Employees get in trouble for not meeting credit app goals.
    Minimum wage pay with no benefits or bonuses
    Says customer always comes first but get upset when tasks are unfinished.

    Advice to Senior ManagementGive stores more payroll during heavy pricing events or floor set changes. Once a store falls behind, it is extremely difficult to catch up with day to day tasks.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Assistant Manager

    Assistant Store Manager (Current Employee) Chicago, IL

    ProsOffers health insurance, two weeks of paid time off, 30% off everything including clearance, flexible schedules including up to two weekends off a month, and holiday pay.

    ConsCompany cut their budget on payroll so we are working with only two people in the store at all times which means we don't get bathroom breaks or breaks at all; This also makes it easier for theft. Old registers and old technology which makes the selling and return process very slow. No process on training which leads to under performing management and staff. To many price points in the store which leads to confusion and frustration from the customers. Lots of time and money wasted on changing prices every Monday night, sometimes the price changes one cent. Money wasted on marketing for the window and signage on the sales floor, used for one week then tossed in the trash. Customer service is horrible due to the only two employees working are on the registers and nobody is on the sales floor. Keep in mind, the store is running with only two people in the store at one time so no extra hours are given for tasks including training.

    Advice to Senior ManagementCorporate makes decisions that are not in the company's best interest, before making changes YOU should work in a store for thirty days before implementing the changes. Company should focus on customer satisfaction and employee satisfaction before before making poor decisions based on profit margins.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Store Sales Manager

    Store Sales Manager (Former Employee)

    ProsGreat team within my own location as well as a couple of my fellow SSM's.

    ConsOutrageous expectations and absolutely no support to get the heavy workload completed. Unqualified upper management. Micro managing experienced, successful SSM's to the point of complete frustration. Pay is way below industry standard. No positive recognition...but there is plenty of time for negative recognition. You make company issued plans, work your tail off to beat them, only to have them set them higher and higher so there is no possible way for you to make bonus or have a successful review at the end of the year. You're told to get your store perfect for VP visit...do what it takes...only to be told AFTER the visit "No one should work 12 hour days for a visit prep, your stores should be that perfect all the time" no "thank you for the hard work"...nothing. Completely unmotivational.

    Advice to Senior ManagementYou're setting up your store management up for failure. Managers take their jobs seriously, work hard, give you good results and the only thanks is..."Now we want even more from you. Here are your new, out of reach goals" You will continue to lose great management, at a rapid rate, until you get this under control. Hire qualified leaders (District Managers) that actually know how to lead a team. Not "favorite" SSM's with no people skills.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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