The Children's Place Reviews

Updated March 27, 2015
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3.0
151 Reviews
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The Children's Place President & CEO Jane Elfers
Jane Elfers
296 Ratings

151 Employee Reviews

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  1. Good and Bad, differs with location.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead
    Former Employee - Lead

    I worked at The Children's Place

    Pros

    Understanding managers, good working environment,

    Cons

    Barely trained ANYONE (even new managers), Low pay, many rude customers

    Advice to ManagementAdvice

    Put higher value in your employees, set up a training program,

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. Store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Children's Place full-time (more than 3 years)

    Pros

    Great benefits! Lots of PTO. Good pay.

    Cons

    Workload is just insane and usually requires the store manager to work well over 40 hours. 20-30 boxes of freight everyday. Only 2 people working in the store at most times because of lack of payroll give.

    Advice to ManagementAdvice

    Be ready to have no life outside of work. If your a go-getter, this is the place for you.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. I worked at TCP for about six months. It was technically my first job and the experience was just okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Rockwall, TX
    Former Employee - Sales Associate in Rockwall, TX

    I worked at The Children's Place

    Pros

    The pay was decent, there's bonuses that may be awarded by the number of credit card applications you are able to get during the month, and you also have a pretty good 30% discount as well as associate appreciation week that increases that which is nice. Accommodating and understanding when it came to school schedules, great managers!

    Cons

    Aside from the bonuses every once in a while due to credit cards, there's not great benefits. The employee appreciation is very low compared to other companies. There seems to not be very much room for advancement in the same company. The store that I worked for was also a bit disorganized and we had some misunderstandings, although management was pretty accommodating and understanding. You have full call-in shifts that you are responsible for and are an extreme hassle.

    Advice to ManagementAdvice

    Full call-in shifts should not be a thing, more people should be scheduled on planned busy days specially when stocking is necessary, and there should be a formal platform to turn in request off days so that those and their approval/denial can be tracked by everyone.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. Not a bad college gig

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Children's Place

    Pros

    Boss was friendly and always reasonable about my class schedule

    Cons

    Understaffed always nothing gets done and you always stay late

    Advice to ManagementAdvice

    Hire more people so work can actually get done

  6. Good starting job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Saint Louis, MO
    Former Employee - Sales Associate in Saint Louis, MO

    I worked at The Children's Place part-time (less than a year)

    Pros

    Friendly, welcoming staff and management
    Good for first time retail position

    Cons

    Difficult to achieve expectations both in duties and sales quotas

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 5 people found this helpful

    Wasted several long years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Children's Place

    Pros

    -Good benefits/pto
    -They like to promote from within, (but only because they can pay you A LOT less than an external hire-max raise for a promotion is 20%)
    -Discount of 25%, 40% during associate appreciation
    -Sales Leads are guaranteed 20 hours a week, which was nice (although they didn't receive any benefits like pto)
    -Full time only had to work 30 hours a week; my SM rarely worked more than 40 hours-so really good work life balance
    -One weekend off a month for managers
    -Some freedom with visuals.
    -Flexible with sales associates' schedules. You could get a lot of hours during the holidays and the summer if you wanted them, but during off season, but it was more like 10 hours a week for associates-the hours had to go to the managers first, and whatever was left could be split among the associates. Good about working around school/work schedules

    Cons

    -They recently started hiring new associates at min wage to save money.
    -Payroll was a joke. The store had to be perfect at night to close, but we were in trouble if we stayed because we couldn't be over in payroll.
    -Call-in shifts. Most associates didn't stay long/turnover was really high-which was reflected in our raises.
    -SM seemed to spend a lot (most) of the time in store on the phone and in the back office
    -Training was a joke. I was supposed to have two weeks of training...I think I got 2 or 3 days.
    -Raises are only yearly and are based on how well the store is doing-if you didn't make your Place Card and sales goals, you aren't getting a raise. If you do get a raise, the most I ever saw anyone get was .25 cents.
    -I can't tell you how many times I had to set a sale-change EVERY sign in the ENTIRE store-only for it to be switched back 3 days later. They changed sales constantly-it was ridiculous and incredibly time consuming. Plus, there was no extra payroll for those nights, and we still had to have a perfect close and be out on time.
    -Shipment...oh shipment...some days we would get 20 boxes-that's manageable...some days we would get 120 boxes and then the next day get 50 more-we had no place to put them. We also got no payroll to get through the shipment-which meant we were working on the sales floor. "Tasking" on the sales floor? You can't do that! We were caught in a catch-22-no payroll for a shipment team to process boxes....but we weren't supposed to do it on the sales floor.
    -Allocation-please tell me why we got sent 5 size runs of something that IS NOT SELLING, but got sent no extra product of the stuff that the customers want. We would sell out of shorts in mid-July and customers would be mad and walk right back out of the store.
    -Conversion...oh my God that word still haunts me. Everything was about conversion. If you had bad conversion that day, you were going to get a phone call about it. I cringed when a customer would just stand by the door, or if a person came in and out of the store multiple times because the sensor would be them up, and your conversion wold look terrible, even if it really wasn't. And when you got the phone call, you couldn't use that excuse, you just had to say you weren't doing your job, or you should have greeted more...you better never say it was anything other than your own poor customer service
    -Place Cards-I hate Place Cards, hate them, hate them, hate them. You were supposed to get at least two apps per day, and boy were you in trouble if you weren't "driving Place Card applications"...my manager would write people up over not getting any
    -Rewards program-this was not that bad, EXCEPT that you had to ask customers for the rewards program, if they didn't have that you had to sign them up, if they didn't want to you had to ask for their email and phone number...after all that you have to ask about the credit card...if it was a large transaction, usually the customer didn't care...but they just wanted to buy a pair of sunglasses they would get very frustrated
    -There are supply freezes where you can't order any supplies-we ran out of bags more than a couple times.
    -If you got a customer complaint, you got written up-didn't matter if the associate did nothing wrong or not. If a customer complained, the manager had to do anything to make it right-extra coupons, highly discounted product, etc.
    -Some of the upper management was nice, some of them were just rude-cussing out my SM on the sales floor in front of customers and associates? That's incredibly unprofessional.
    -HR is a joke. Don't complain, it won't matter.

    Advice to ManagementAdvice

    I know it's retail and there are always going to be frustrating customers, a high workload, and odd work hours, but you can still make it a place people want to work. Maybe the incredibly high turnover for both associates and managers should tell you something.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. Kins Plaza Children"s Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at The Children's Place

    Pros

    Managers are very friendly and helpful

    Cons

    Not many hours after holidays, somewhat of favoritism when it comes to employees, rude customers, stealing

    Advice to ManagementAdvice

    Randomly review the stores without them knowing so you can get a better look on what goes on daily.

    Recommends
    Neutral Outlook
  9. 1 person found this helpful

    I did not like this job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Children's Place part-time (less than a year)

    Pros

    there are none at all

    Cons

    managers were terrible and rude

    Advice to ManagementAdvice

    Have the skills for the job

    Doesn't Recommend
    Negative Outlook
  10. Good pay but unrealistic expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at The Children's Place

    Pros

    Great products, great sales, always new product.

    Cons

    Over worked, under appreciated. Not a smooth working machine. All the issues are with corporate. No traing and no time for it.

    Advice to ManagementAdvice

    Get it together.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. 1 person found this helpful

    Neutral "OK"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Raleigh, NC
    Current Employee - Assistant Store Manager in Raleigh, NC

    I have been working at The Children's Place full-time (more than a year)

    Pros

    Lots of PTO & sick time available, overall good benefits.

    Cons

    Company likes to find ways to "cut corners" financially whether it be---not donating to ANY causes or promoting the company whatsoever, not renting a space on the shopping center marquee to advertise to those passing by that the store is even there, lowering associate pay to minimum wage, giving 20 cent (if any at all) yearly raises to store leads, etc. Then they will punish store workers for not making yearly goals when the company has put literally all of the odds against you.
    Company can MOVE you to another location if they choose & you have little to no say in it.

    Advice to ManagementAdvice

    Better associate pay leads to better candidates for hire as well as more dedicated workers, less call outs, less people quitting for higher paying jobs, etc.
    Floor sets & updates are not relevant based on items that have moved to "sale" or are no longer in the store. Confuses associates & leaves them to decide what to put in place of incorrect items shown on floor sets.

    Recommends
    Negative Outlook
    Disapproves of CEO

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