The Children's Place

  www.childrensplace.com
  www.childrensplace.com
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The Children's Place Reviews

Updated September 15, 2014
Updated September 15, 2014
506 Reviews
2.2
506 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Children's Place President & CEO Jane Elfers
Jane Elfers
240 Ratings

Review Highlights

Pros
  • Employee discount is good especially since it can be used on all sale and clearance (in 32 reviews)

  • Good money, good quality clothing, great discount on the clothes (in 23 reviews)


Cons
  • Associates are expected to train upper management when unqualified management is hired (in 46 reviews)

  • Floor set was a week long project with a window change that usually took three people to complete (in 27 reviews)

More Highlights

140 Employee Reviews Back to all reviews

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  1.  

    unrealistic work life balance

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Children's Place

    Pros

    $ - money its good but you cant really enjoy

    Cons

    12-14 hr days, feel shamed for taking lunch or days off

    Advice to ManagementAdvice

    manage normal working hours & dont depend on people staying all night to get work done

  2.  

    No work life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandising Manager  in  Skokie, IL
    Current Employee - Merchandising Manager in Skokie, IL

    I have been working at The Children's Place full-time for less than a year

    Pros

    money is ok, and customers aren't to bad

    Cons

    You have to do everything

    Advice to ManagementAdvice

    none

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    They have a great Brand but

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Sales Manager  in  Portland, OR
    Current Employee - Store Sales Manager in Portland, OR

    I have been working at The Children's Place full-time for more than a year

    Pros

    The customers and their children are the best. The clothes are great quality

    Cons

    This company needs to get their act together, Floor sets are simple and well explained but the updates to the sets are overwhelming. You set the plan and they change it and then once you correct it they change it again. You have no payroll and you work 2 openers and 2 closers plus you must meet sales goals. Who has time to make all these crazy changes and they wonder why your customers services scores are low! They want all these tasks done but give you no support, oh we did get cookies one time and a note LMBO! Pretty lame!

    Advice to ManagementAdvice

    Run as fast as you can this company talks about a Life Balance and give you great benefits but getting to use them is tough! Always to much to do and you can only use 5 days at a time! With permission!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Love/hate relationship with work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead  in  Clarksville, IN
    Current Employee - Sales Lead in Clarksville, IN

    I have been working at The Children's Place part-time for more than a year

    Pros

    You get to work with great people and the discount is great if you have children. Great if you like a fast paced work environment.

    Cons

    Company (District Manager) doesn't care about employees would rather hire from outside or past employees that quit than give it to someone deserving and qualifying.
    I also find it very odd that store management (SSM) has no say over hiring/firing of lower management (ASM/leads)

    Advice to ManagementAdvice

    Expect to be over worked and ignored for promotions.

    No opinion of CEO
  6. 2 people found this helpful  

    Excellent business. Poor place to be employed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Secaucus, NJ
    Current Employee - Director in Secaucus, NJ

    I have been working at The Children's Place full-time for more than 5 years

    Pros

    Benefits are more favorable to the industry average. This includes health benefits, 401k, and time off. They are a leader in their specialty and have demonstrated the ability to stay there. There are very smart and hard working people running the company and at Director and Manager levels. Training employees is exceptional.

    Cons

    Where do I begin. Very difficult to be a happy employee. This is indicative up and down the organizational chain of commands. Walking on burning charcoal is a great example of the morale in this place. Very stressful and full of anxiety. For the past few years, upper management turnover has been very high and has caused excessive turnover at the mid level.

    There is no sense of security at all and being ranked the "10th worst company to work for" by Huffington Post is being too generous. In reality, when the world sees it as bad, it's usually worse.

    Advice to ManagementAdvice

    For the Children's Place, the phrase "Winning isn’t everything; it’s the only thing" needs to expand to "Winning isn’t everything; it’s the only thing at the expense of the #1 thing that makes or breaks companies. It's employees". It's time to stop covering the deep rooted insecurities and run the business. There is so much potential for our company and we should be looking back from a further distance.

    Place more confidence in the people and let them think on their own. Creativity will come out and once again, this company will grow at the pace they should be growing at, not stagnate because stagnating keeps the stock at $50. It will be much easier to grow the business by taking care of the people who will bring you there.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Tough job if you're working at an outlet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier-Sales Associate  in  Vaughan, ON (Canada)
    Current Employee - Cashier-Sales Associate in Vaughan, ON (Canada)

    I have been working at The Children's Place part-time for more than a year

    Pros

    The coworkers become like family and you meet some nice people. If you're productive you will receive a decent amount of hours if you work at a larger location like I did (Vaughan Mills).

    Cons

    After working there for two years I still get paid minimum wage, which is kind of unfair considering with all the experience I have I get paid the same as new employees who don't know anything. Vaughan mills is a horrible location to work at. Rude customers, mostly parents who want everything their way and do not want to follow the store's policy. Not a place to work if you dont like loud atmospheres with kids running around and getting themselves into trouble. Nothing to really be promoted to unless if you want to become a manager. Its a tough job which has caused me severe shoulder pain because of fast repetitive motions. A lot of silly rules that apply to associates but not managers....

    Advice to ManagementAdvice

    Hire more staff so that current associates do not have to bust their butts as if they are working in a factory. Seniority should be factored into wages. Have rotating shifts so that everyone can work as a cashier and sales associate. Associates should rotate between the two jobs as being a cashier is much more difficult and mind numbing, where as sales associates are more focused on cleaning. If associates could rotate between cash and the floor they would be happier and wouldn't have severe shoulder and back pains like myself and many more people that I know of.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Current Store Sales Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager  in  Akron, OH
    Current Employee - Store Manager in Akron, OH

    I have been working at The Children's Place full-time for more than 3 years

    Pros

    PTO Time, Employee Discount and TCP gives back to the communities in many ways also will buy you lunch on Black Friday

    Cons

    I have been a Store Manager for this company for the last three years and when I first visited this site I could not believe how many current and former employees felt the same way as I did and still currently do, I seen feedback on here from a Regional all the way to an Associate. It is so disheartening yet unfortunately VERY TRUE ... My staff and I too work our butts off every day ... Price Changes, Markdowns, Floorset, Floorset Pics, Window change, Visual Update, New Visual Update, Window Change, Markdowns, Pricing Corrections .... Oh by the way that's on 2/2 coverage while your also working the floor to the expectation of greeting, promo, mesh bag, open ended questions, follow-up and then at the wrap DO NOT FORGET to sign them up for My PLC rewards, Our Credit Card, explain it all to them and tell them about the new coupon, double points and survey on the receipt ... DO NOT even think about excusing yourself to use the restroom, to take a break or even to receive shipment because the customers do not take to kindly to it and it's truly not their fault ... I've seen several other comments on here mentioning no breaks, it's just truly sad how we can work for a company that has such great stock and yet they always cry poor ... No payroll, no training hours I have several pregnant people who never take breaks, I guess they couldn't leave the store if they wanted too never enough people in the building, but my question is "What is wrong with this Company?" This time last year I believe we had between 12/14 District Managers leave the company and 1 Regional ... I'm not sure if I've seen another company on here with so many horrible comments .... My advice to anyone that was looking for a job would be to run very far away from TCP until all the upper management changes ... There's not one day out of a month that my Regional or My DM could come in and run my storeWhat can u work next week to the standard they believe it should be ran ...And the discount is no longer any good the customers usually get the same almost everyday as well ...

    Advice to ManagementAdvice

    I have listened to a lot of upper management speak lately and I feel as if the only one who may get it is the man at the very top, and he's just to far up to reign all his power hungry people in .... Shame on EVERYONE of you, that come into a store on a daily, weekly, district, regional visit and degrade people who work so hard doing the things you could never do, and all to make you look good!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Overly stressful for management team and also sales staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at The Children's Place full-time for more than a year

    Pros

    Good pay and benefits. I've grown close to so many of my employees that I hate to see them go

    Cons

    We are constantly under such a huge amount of workload that we can't even service our customers or train new hires. We get no pay roll and as soon as a floorset comes out we get updates to change it and price changes. We are constantly told that we must greet, offer mesh bags, give promos and make sure your also getting Place Cards as well. You have the best members on your team so busy tasking that they can't stop or they will fall so far behind it's ridiculous. Constantly want picture updates so there's the added pressure that it has to be done and with perfection but traffic and sales aren't taken into consideration. We could make so much more money for the store if we had time to work with our customers instead we always work on only 2 coverage so your best person is working on shipment marketing or floorset while your least experienced is on the registrar...not very smart. Also management has to come up with fun neat things to send in on top of workload that show we are teaching our teams (that's great but stop throwing so much at as where it can be done with thought behind it) we are also required to have certain paperwork done everyday and monthly that management is so stressed half the time and hurting physically from the workload as well we can't be at the top of our game

    Advice to ManagementAdvice

    Stop with all the updates...I understand the why of it...something isn't selling like you thought so let's move it and put it here and price it different. Or there has to be a way to cut back on either workload or give us more payroll so that we and be more affective. A better trained employee is more of an asset a over worked tired employee is not. You've got your top players out of the game if you care about sales then let us do what we are best at and give the customer what they need because in the end it's about them and maybe that shirt you just moved would be selling better if someone with the skill set had been able to have the time to add-on and show them all the great stuff we've gotten in

    No opinion of CEO
  10.  

    My experience was a positive one most of the 7 years in corporate but calendar deliverables unattainable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Design Vice President  in  Secaucus, NJ
    Former Employee - Design Vice President in Secaucus, NJ

    I worked at The Children's Place full-time for more than 5 years

    Pros

    excellent benefits, promote from within, CEO is aware of your contributions for such a big company, summer hours are great.

    Cons

    very tough culture, people are not team players, managers difficult to meet with, little recongnition, very littl etraining, easy to move up within company but never given the resouces so many are set up to fail.

    Advice to ManagementAdvice

    Upper management is mostly woman and are in the top ranks of the company bc they are all friends. There is a lot of favoritism happnening and it's a girls Besties club.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Love to work here, but there's a lot I don't agree with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Sales Manager
    Current Employee - Store Sales Manager

    I have been working at The Children's Place full-time

    Pros

    Great benefits love working here, but there's a lot that has changed since I first started and there needs to be some changes In upper management if the company wants to be successful

    Cons

    High turnover and hiring from outside the company hurts the business. Outside hires don't understand the workload and hours so they end up leaving. Others leave because they cannot advance due to outside hires. Lots of floorsets, updates, price changes etc workload is so high you can't focus on your business. They want you to reach your goals and numbers and you can't even take the time to focus on customers bc of the work.. They want you to be sales driven but that doesn't happen. They force you and hold you accountable for reaching their credit card goals and survey results.. Makes you question job security..

    Advice to ManagementAdvice

    Give internal candidates a chance. They understand the business and workload. Understand that in this economy not a lot of people want credit cards so don't make us feel like we have to pressure our customers to sign up.. They don't like it.. Also stop with all the updates. The floorsets should be done once a month and that's it! Don't need to redo a wall 5 times in a week!!! We want to focus on our customers so let us!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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