The Children's Place

  www.childrensplace.com
  www.childrensplace.com

The Children's Place Reviews

Updated December 14, 2014
Updated December 14, 2014
575 Reviews
2.2
575 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Children's Place President & CEO Jane Elfers
Jane Elfers
263 Ratings

Review Highlights

Pros
  • Employee discount is good especially since it can be used on all sale and clearance (in 40 reviews)

  • Good money, good quality clothing, great discount on the clothes (in 24 reviews)


Cons
  • Associates are expected to train upper management when unqualified management is hired (in 58 reviews)

  • Top managment would make last minute decisions and we would have to stay late to redo floor sets (in 33 reviews)

More Highlights

155 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Bethesda, MD
    Current Employee - Sales Associate in Bethesda, MD

    I have been working at The Children's Place part-time (less than an year)

    Pros

    will work with school schedule or other prioroties, if you request a day off you will get it

    Cons

    for 30 min breaks you cant leave the store, you will only get hours if you over sell credit card

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Love the people but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at The Children's Place part-time (more than an year)

    Pros

    I worked with great people

    Cons

    Overloaded with price changes/visual moves
    No hours to get things done
    No hours to give to employees
    Corporate has unrealistic expectation within given time constraints.
    Employees get in trouble for not meeting credit app goals.
    Minimum wage pay with no benefits or bonuses
    Says customer always comes first but get upset when tasks are unfinished.

    Advice to ManagementAdvice

    Give stores more payroll during heavy pricing events or floor set changes. Once a store falls behind, it is extremely difficult to catch up with day to day tasks.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Unrealistic workload

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Rochester, NY
    Former Employee - Assistant Store Manager in Rochester, NY

    I worked at The Children's Place full-time (more than 3 years)

    Pros

    If you have kids the discount is wonderful and the clothes are a good quality.

    Cons

    Low wages, unrealistic workload to staffing ratio, not very good about promoting from within.

    Advice to ManagementAdvice

    Look at work load to staffing management. It is understandable that you can't pay people if you aren't reaching sales goals. But at the same time, if you were proactive with adding more staff/hours at heavy shipment times it would increase sales because product would get to the floor faster increasing sales. It is near impossible to service customers at company standards and get other responsibilities accomplished without enough staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 10 people found this helpful  

    I have never seen a more disorganized company in my 26 year career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Green, OR
    Current Employee - Store Manager in Green, OR

    I have been working at The Children's Place full-time (more than 5 years)

    Pros

    Lots of paid time off! My staff is full of great people and we are a strong team. There is a new challenge everyday that keeps the job from being boring.

    Cons

    In the average store you are given enough payroll to have 2 staff members in the store all day. With those 2 people you are asked to service every customer with a greet, talk about daily promos, hand out mesh shopping bags, tell them about rewards, tell them about the in house credit card and smile while the customer treats you like a dog and your store like a garbage pile. While you service every customer you need to be finishing freight(that we get everyday), setting new sale events (that change daily), set a new window(weekly), do markdowns(sent on Monday night around closing time due by Tuesday morning at open), scan every item to insure proper marketing is in place, set a floorset by Thursday only to update it by Friday because the visual department at corporate is full of incompetent people. And while we juggle all of that the rude customers can't understand why we are pissed when they let their children grab entire stacks of folded product and throw it in the air like confetti. Or why we can't take the time to price check every item they want us to one by one for thirty minutes straight. And God help us if we have a customer complaint about us locking our doors at closing time and not unlocking it for that customer that wants to come in at 10 minutes after closing time. Our superiors NEVER back us up even when we simply try to enforce the always changing policies.

    Advice to ManagementAdvice

    Get it figured out before you send it to the stores. My Grandfather always said work smarter not harder. Unfortunately we need corporate to be smarter because we want to only do the work right the first time so we can move on to providing customer service. And if you can't figure it out let your store managers do what we know how to do! We are your greatest asset.... treat us ad such!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 5 people found this helpful  

    Exhausting...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at The Children's Place full-time (more than 5 years)

    Pros

    PTO is bountiful, higher pay scale than most for management, great connections with awesome customers (both internal and external), great product!

    Cons

    High expectations with small time frames (and little payroll of course), constant changes to floor sets and sale changes that make absolutely no sense, no sense of accomplishment due to never being "done", discount was great until the customer coupons started matching employee discount, selling a Citibank backed in-store credit card that offers very little incentive for the customer (5%...really?)

    Advice to ManagementAdvice

    Figure it out people! The company direction is going the wrong way...you need to build a structured communication system and stick with it. Nobody knows the "why" of what we are doing and that feels unstable and chaotic.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    I really won't recommend the job to anyone it actually is too much and stresses me out .

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Children's Place

    Pros

    The discount is the best thing.

    Cons

    No one can ever cover for I'm the only one reliable at the job. DONT really get hours I have an Open availablity and don't get no hour I can do Floor set, register, stock, great recovery , great customer service and is always willing to work .but when the company don't give hours nothing can really be done & they claim they want to make money.

    Advice to ManagementAdvice

    Push Sales Associates way to much. Which Creates stress and upset & If associates are upset they will take it out on customers which creates customers complain. Job is too much to deal with and such little pay. Associates deal with Rude customer, Push them for place card , push to get customers to spend more money pushing reward program cleaning and recovering floor set being done trying to keep store neat.tooo much to handle .

  8.  

    High expectation job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Children's Place

    Pros

    Great people, and fun job

    Cons

    Customers are rude, pay is low, and the have unrealistic expectations for you job.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Nice staff, sucky hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Children's Place

    Pros

    Co workers and managers were relatively nice.

    Cons

    Hours sucked. Only about 4-8 hours a week.

    Advice to ManagementAdvice

    Hire less people.

  10. 2 people found this helpful  

    Worst job ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Sales Associate in Columbus, OH
    Former Employee - Sales Associate in Columbus, OH

    I worked at The Children's Place part-time (less than an year)

    Pros

    Great interactions with most parents and kids, but you defiantly encounter the rude parents and terrible kids.

    Cons

    The managers have clear favorites. If you're not a favorite, you will be when upper management stops in for a visit. The hours are not good, the store is too small, and orders are always bark out to you like a dog. Sales Associates come and go so quick because of their unhappiness, it's a revolving door of associates.

    Advice to ManagementAdvice

    Treat all your workers as you would want to be treated. Not because your bosses are in for an inspection.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Columbia, MO mall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Columbia, MO
    Former Employee - Sales Associate in Columbia, MO

    I worked at The Children's Place part-time (less than an year)

    Pros

    Great recognition for successes in the work place. Family-friendly environment. Good location. Fairly good prices.

    Cons

    Push way too hard to sell credit cards. Not very friendly boss. Too many expectations from managers. Don't recommend students working there because too much will be expected

    Advice to ManagementAdvice

    Come up with a better way to offer credit cards. Don't expect too much out of students who are employed and are focusing on school. Don't talk down to your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

The Children's Place Photos

Work at The Children's Place? Share Your Experiences

The Children's Place

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.