The Gap

  www.gap.com
  www.gap.com

The Gap Reviews

Updated December 16, 2014
Updated December 16, 2014
1,759 Reviews
3.5
1,759 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Gap Chairman and CEO Glenn K. Murphy
Glenn K. Murphy
691 Ratings

Review Highlights

Pros
  • Flexible schedule provides a good work life balance, company is very involved with the community (in 90 reviews)

  • Good pay compared to other retail companies, along with good employee discount (in 179 reviews)


Cons
  • If you are looking for work/life balance then this could be the worst place to work (in 45 reviews)

  • Constant pressure to aggravate guests with credit cards (in 102 reviews)

More Highlights

616 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Gap Direct

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer in San Francisco, CA
    Current Employee - Network Engineer in San Francisco, CA

    I have been working at The Gap as a contractor (more than an year)

    Pros

    Management is generally competent and energetic. Infrastructure and projects managed relatively well with little politics or finger-pointing. Workload is smooth with little need to work nights and weekends.

    Cons

    Full-time jobs are hard to come by, and most "employees" are contractors with no perks or benefits. Given the tech boom in the bay area over the last few years, I'm not sure how they expect to keep top performers.

  2.  

    HR Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Manager in Washington, DC
    Former Employee - Human Resources Manager in Washington, DC

    I worked at The Gap full-time (more than 3 years)

    Pros

    Pro employee company. Wants to do the right thing always

    Cons

    Frenetic pace to get things done

    Recommends
    Positive Outlook
  3.  

    Ever changing, fast paced environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Visual Merchandising Supervisor
    Current Employee - Visual Merchandising Supervisor

    I have been working at The Gap full-time (more than 5 years)

    Pros

    Discount
    Interacting with customers
    It's retail...
    That's all.
    Blah blah blah blah blah blah

    Cons

    If you have a manager that doesn't train, it's total mayhem in the store.
    Although we are going in a new direction, in an attempt to stay relevant...we need to remember to not isolate the core customer.

    Advice to ManagementAdvice

    Training is integral to this company's success.
    Don't get so caught up in being "cool" that you forget the original customer.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Great Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Gap

    Pros

    Flexible scheduling & great employee discount

    Cons

    Crazy hours during holiday seasons

  6.  

    Great college job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Frisco, TX
    Former Employee - Sales Associate in Frisco, TX

    I worked at The Gap

    Pros

    Works with your school schedule, flexible, good environment

    Cons

    Low pay and occasionally long nights folding clothes

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap

    Pros

    Great benefits, compensation is fair

    Cons

    Large corporate company and culture

    Recommends
    Positive Outlook
  8.  

    Sr.Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst in San Francisco, CA
    Current Employee - Senior Financial Analyst in San Francisco, CA

    I have been working at The Gap

    Pros

    retail discounts, holiday company shutdown

    Cons

    depends on the group and your manager

    Advice to ManagementAdvice

    hire professional management with qualified educational and professional background

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap full-time (more than 5 years)

    Pros

    people, benefits, discount, community, time off policy

    Cons

    work/life balance, connection between corporate and store, payroll limited

    Advice to ManagementAdvice

    hours provide better service to the customer with better standards and less stress to provide a great customer experience

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Senior Graphic Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap

    Pros

    Compensation is on par or better than most other companies in the industry. Work hours are reasonable and the atmosphere is generally pretty consistent.

    Cons

    The atmosphere is very corporate for a creative environment.

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Gap full-time (more than 3 years)

    Pros

    Work Life Balance. Great co-workers .. ample opportunity to learn various stuff

    Cons

    Nothing on can think of.

    Advice to ManagementAdvice

    Maintain and sustain the core .

    Recommends
    Neutral Outlook
    Approves of CEO

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