The Hartford Reviews

Updated April 26, 2015
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3.4
440 Reviews
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The Hartford CEO Christopher Swift
Christopher Swift
51 Ratings

440 Employee Reviews

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  1. training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Claim Representative in Hartford, CT
    Current Employee - Associate Claim Representative in Hartford, CT

    I have been working at The Hartford

    Recommends
    Recommends

    Pros

    A lot of training is involved. You do a lot of training for your job before you start.

    Cons

    Pretty good so faR. New to the company.

  2. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    401k
    Flexible work schedule
    Great compensation package
    Ethics valued over profits

    Cons

    Not many cons I can think of. This is a great company to work for.

  3. Excellent Benefits & Vacation, Good Pay, Challenging/interesting work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Underwriter in San Antonio, TX
    Current Employee - Commercial Underwriter in San Antonio, TX

    I have been working at The Hartford full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's all about what position you're in. Specialty underwriting is very interesting. Many opportunities to promote. Many of my coworkers started off in service ops and promoted up to underwriting. Best in industry training program for underwriting. If you become an underwriter here, don't be afraid of specialty opportunities like Tech and Life Science, Sales UW, etc.

    Cons

    It's a large company so it can be political and bureaucratic at times - to be expected and no worse than any other conpany I've worked at.

    Advice to Management

    Salaries are good, but some competitors offer more to experienced professionals. Increase salaries to keep more experienced talent.

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  5. customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Freelancer - Customer Service in San Antonio, TX
    Current Freelancer - Customer Service in San Antonio, TX

    I have been working at The Hartford (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent training program & great benefits. If you are someone who wants a stable job, consistent hours, and being a part of The Hartford's awesome history/reputation, this is the place for you

    Cons

    unfortunately, it has the lowest pay in the industry, hence the extremely high turnover.

    Advice to Management

    More in regards to marketing - it's very difficult to understand people screaming to stop sending them "junk mail", most of the time, you don't even have a chance to take them off the solicitation

  6. Service Operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford full-time (More than 10 years)

    Recommends
    Recommends

    Pros

    Great people to work, very motivated and dedicated, but slightly conservative in outlook. Good salary overall and opportunities to advance in the Home office.

    Cons

    Can be very high pressure, "non-stop" in the call center operations. Very "corporate" environment.

    Advice to Management

    Allow for and appreciate greater individual differences and management styles.

  7. Good company, poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The pay and benefits are good, and several jobs have remote worker options.

    Cons

    They expect too much in terms of working late and on weekends. Stress is too high for the work we are doing.

    Advice to Management

    Both upper and middle management in Group Benefits are poor right now - they need a drastic change! Expenses have been cut too far, and all departments are understaffed.

  8. Cca

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CCA in Alpharetta, GA
    Current Employee - CCA in Alpharetta, GA

    I have been working at The Hartford full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great environment. Great management. Excellent training and continuous training. Opportunity to work at home if available.

    Cons

    None at all. None that I can think of offhand what so ever. I have not had any negative experiences working here at all.

    Advice to Management

    None

  9. Excellent opportunities!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Loved the people. Nice environment.

    Cons

    Not happy they sold our division!

  10. Very satisfied with my experience at The Hartford.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Actuarial Analyst in Hartford, CT
    Current Employee - Senior Actuarial Analyst in Hartford, CT

    I have been working at The Hartford

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Very well structured actuarial student program.
    -Ample opportunities for engaging work.
    -Growing, well-performing company.
    -Collaborative culture attracting highly talented colleagues.

    Cons

    -Large company can drive difficulties in forming interpersonal connections.
    -Rotational program removes some autonomy from the analyst in early career decisions.

  11. Helpful (1)

    Difficult to move throughout the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative in Phoenix, AZ
    Current Employee - Claims Representative in Phoenix, AZ

    I have been working at The Hartford full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great benefits. Good vacation time- 20 days when you start and that advances with seniority. Mostly positive work environment.

    Cons

    Difficult to move throughout the company. I started in a call center out of college, hoping to get in to human resources eventually. It seems as though management wants you to stay in the path they have designed for you. For example, if you start in a claims call center, they want you to move up in to that next claims role.

    I have applied to other areas and have been unsuccessful in getting a job because I didn't start in that area. They say there are ways to develop, which there are online courses that you can do. But, the hiring managers Ive interviewed with don't seem to care about that and are looking for actual work experience in that specific area.The idea behind the company's development resource is a good one, as they do provide the tools to advance. The problem lies in the hiring process. Taking these learning courses or using the company's training tools does not prove to be at all valuable to hiring managers.

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