The Hartford Reviews

Updated September 15, 2014
Updated September 15, 2014
567 Reviews
3.0
567 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Hartford CEO Christopher Swift
Christopher Swift
17 Ratings

Review Highlights

Pros
  • good work - life balance - many times you could work from home when needed (in 55 reviews)

  • Work from home option can be available after a year or two also (in 37 reviews)


Cons
  • Work life balance doesn't mean working from home is a good thing in many cases (in 30 reviews)

  • It's best to start out in the call center but then move on from it after no more than 2 years (in 17 reviews)

More Highlights

341 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Line Manager  in  Chicago, IL
    Current Employee - Front Line Manager in Chicago, IL

    I have been working at The Hartford full-time for more than a year

    Pros

    Benefits are very good and the people and structure.

    Cons

    The salary because it is corporate as opposed to private is less.

    Advice to ManagementAdvice

    Keep Up the Good Work

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Benefits, Great People, Great Management, Great Development, Base Salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager I  in  Hartford, CT
    Current Employee - Project Manager I in Hartford, CT

    I have been working at The Hartford full-time for more than 3 years

    Pros

    I love the fact that I get so many vacation days

    Cons

    You get a lot of vacation, but you will never get to really use them.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Average Company. Unmotivated Middle Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TLDP  in  Hartford, CT
    Current Employee - TLDP in Hartford, CT

    I have been working at The Hartford as an intern for less than a year

    Pros

    Exceptional exposure to high level management for interns. Real work for group intern project.

    Cons

    Lack to motivation from direct managers. Pretty inefficient

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Run, dear God run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Aurora, IL
    Current Employee - Anonymous Employee in Aurora, IL

    I have been working at The Hartford full-time for more than 5 years

    Pros

    Benefits are above par, ability to work from home occasionally is a plus. There seems to be a sure preference to hire from within, if you can find a job you can stay with long enough.

    Cons

    Pay is lacking, management is completely inept at doing their job. Why they keep putting people in charge of claims who haven't handled claims before is beyond me... Don't believe a word that's said during an interview, you might get promised no more than X claims a month, but expect at least twice that. The staffing model is held to be holy gospel, no matter what the employees say to the contrary on how inaccurate it is. Turnover is constant and nothing is done to address the problems causing it, just more work piled onto those that remain. Training is lousy, software is antiquated and clunky. Everything possible is outsourced to India, don't ever call the IT desk with any problems, you won't understand what they're saying and if your problem isn't on one of their scripts, it won't get fixed anyway. 40 hour workweek is just "suggested", expect to put in at least 50 to stay afloat. Better hit those metrics too, or you'll be quick out the door!

    Advice to ManagementAdvice

    Listen to your employees when they tell you there's a problem. Perhaps consider coming out of your locked office once in a while and actually getting to know those that work for you? Live up to the expectations you set for your employees at the outset.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great talk but doesn't walk the walk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford full-time

    Pros

    great ideals, beautiful words, great pay and benefits

    Cons

    armies of outsourced workers that don't have a clue. everyone is overworked. time is wasted on broken processes. petty territorial battles over fiefdoms. pointless busy work given priority. employees pressured NOT to take vacation. in a word: meat grinder.

    Advice to ManagementAdvice

    make sure employees are allowed to use PTO benefits. eliminate pointless busy work.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Good company with career opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Agent  in  Oklahoma City, OK
    Current Employee - Inside Sales Agent in Oklahoma City, OK

    I have been working at The Hartford full-time for more than 5 years

    Pros

    Pay for performance, great amount of paid time off, company appears to value/reward hard work and solid performance. Talented work force.

    Cons

    Overall culture has declined, much less work life balance then in the past, overtime being asked for each and every week.

    Advice to ManagementAdvice

    Get on the same page. Slow down the amount of change made to processes. Do a better job in retaining good talent.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Company, but lots of change in happening at the moment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Support
    Current Employee - Office Support

    I have been working at The Hartford full-time for more than a year

    Pros

    Great benefits. I enjoy everyone that I work with!

    Cons

    Lots of movement and change within the company.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Very Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Hartford, CT
    Current Employee - Anonymous Employee in Hartford, CT

    I have been working at The Hartford as an intern

    Pros

    Very work and life balanced. Management is very motivating and interactive, great place to work.

    Cons

    None that I can think of.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Oklahoma City Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Oklahoma City, OK
    Current Employee - Anonymous in Oklahoma City, OK

    I have been working at The Hartford full-time for more than 10 years

    Pros

    The people are amazing, Paid time off, opputunities to develop your skills, amazing benefits.

    Cons

    Expenses are monitored closely.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Specialist
    Current Employee - Human Resources Specialist

    I have been working at The Hartford full-time for more than 10 years

    Pros

    Very ethical company, great people to work with, strong customer focus. Work from home option is a great benefit and helps with work/life balance. Advancement opportunities if you work hard. Competitive benefits package.

    Cons

    Promotion opportunties for tenured employees or for those who work remotely. Although working remotely is great for many reasons, there aren't many remote jobs that you can advance into which makes advancement difficult if you don't wish to relocate.

    Recommends
    Positive Outlook
    Approves of CEO

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