The Hartford

  www.thehartford.com
  www.thehartford.com

The Hartford Reviews

Updated December 20, 2014
Updated December 20, 2014
668 Reviews
3.2
668 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Hartford CEO Christopher Swift
Christopher Swift
44 Ratings

Review Highlights

Pros
  • good work - life balance - many times you could work from home when needed (in 70 reviews)

  • Benefits are above par, ability to work from home occasionally is a plus (in 46 reviews)


Cons
  • Work life balance doesn't mean working from home is a good thing in many cases (in 34 reviews)

  • If you're in a call center, good luck getting your time off approved (in 23 reviews)

More Highlights

395 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Work/Life Balance and Overall great Company to work for with strong values.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford

    Pros

    Career Development, Great work environment.

    Cons

    Challenging but rewarding career paths.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Constant changing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auto Damage Appraiser in New York, NY
    Current Employee - Auto Damage Appraiser in New York, NY

    I have been working at The Hartford

    Pros

    Paid time off and work flexibility

    Cons

    Constantly changing enviorment wish it would be same

    Advice to ManagementAdvice

    Please do not change enviorment for staff.

    Recommends
    Positive Outlook
  3.  

    Actuarial Intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Actuarial Intern in Hartford, CT
    Current Employee - Actuarial Intern in Hartford, CT

    I have been working at The Hartford as an intern (less than an year)

    Pros

    They provided many opportunities to network and to get to know the people you work with. The compensation was very fair. I was never overworked, and the people I worked for valued work-life balance.

    Cons

    The company was in a time of change while I worked there. There were questions of whether the company would keep its Life division, and they ended up selling the business not long after I left.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    Poorly run department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Claim Representative in Windsor, CT
    Current Employee - Associate Claim Representative in Windsor, CT

    I have been working at The Hartford full-time (less than an year)

    Pros

    Weekends off, training, generous paid time off.
    The Hartford as a company has many solid benefits, but in restructuring the Claims organization they seemed to have let them drift off and lose their way.

    Cons

    Poorly run. Northeast Auto was run into the ground long before I was hired. Basically they run the place like a call center. For a company touting a 200 year legacy, they don't even know how to onboard an employee.
    They were perfectly happy with crummy retention rates, even stating they were proud that not many of their employees were around the year prior.

    High volume, high stress, no rewards. This is a job you work at until you drop dead from a heart attack at 47.

    Advice to ManagementAdvice

    Probably reconsider firing people on December 23rd

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Ok Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter in Charlotte, NC
    Current Employee - Underwriter in Charlotte, NC

    I have been working at The Hartford (more than an year)

    Pros

    Pay is decent and you have the option to work from home once you have been there a while however they are selective on who can work from home. Generous PTO

    Cons

    High stress environment. They just changed the health benefits to CDHP high deductible
    Plans and they are not good. Lack of upward movement in regional offices as most upper management and opportunities are in Hartford only. Upper management seems out of touch. Departments do not work together well to get things accomplished

    Advice to ManagementAdvice

    Make more opportunities for home office positions such as product development and marketing available in regional offices and service centers

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    CRO - Don't Think It's so great!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Subrogation in Lake Mary, FL
    Current Employee - Subrogation in Lake Mary, FL

    I have been working at The Hartford full-time (more than 8 years)

    Pros

    All the people w/the exception of leadership are great!! I made some wonderful friends during my 8 1/2 years there. Benefits are good, pay is so-so. A new training program was recently implemented. PTO is generous and available day one. I definitely recommend The Hartford as an employer, just not in the CRO.

    Cons

    Performance metrics are changed mid-stream but not spelled out thoroughly. A successful associate can suddenly come up as inconsistent. Little to no coaching as to what you can do to improve or succeed. High performers are suddenly knocked down a notch and get fired - leaving room to hire the fresh new talent. Work/life balanced that The Hartford preaches is non-existent.

    Advice to ManagementAdvice

    You broke something that didn't need fixing! Transparency is seriously lacking and the coaching that the staff got on how to answer the employee survey was improper. Trust & morale are at an all time low.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Not the best, but not terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster in Phoenix, AZ
    Current Employee - Claims Adjuster in Phoenix, AZ

    I have been working at The Hartford

    Pros

    The people are great! I love who I work with, everyone is very friendly and outgoing.

    Cons

    They don't give you all the training you need. They throw you into it and hide when there is a problem.

    The claim volume is very high and sometimes uncontrollable. You have to push you team lead in order to get help.

    You do not get paid enough to deal with everything.

    Advice to ManagementAdvice

    upper management ignore everything the employees say. I have reached out numerous times and nothing has every turned around for my benefit or my peers.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    save yourself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative II in Charlotte, NC
    Current Employee - Customer Service Representative II in Charlotte, NC

    I have been working at The Hartford (more than an year)

    Pros

    hard to get fired , ok pay , management is easy to talk to there plate is just so full its hard for them to be involved with employees

    Cons

    time off is when its convenient for company but you are penalized for ptu, mandatory ot, not a lot of growth opportunities , health insurance Is expensive, it will take you 5-10 years to beable to work from home, no feedback or coaching from upper management what so ever

    Doesn't Recommend
    Positive Outlook
  10.  

    Great compamy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CRS in San Antonio, TX
    Current Employee - CRS in San Antonio, TX

    I have been working at The Hartford

    Pros

    Great benefits, quiet work place, stability, weekends off always!

    Cons

    Work hrs 1030 -7 seems like my whole day is always gone

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Career in a Box

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford

    Pros

    Opportunity for growth, dependent upon successful networking.
    Decent compensation.

    Cons

    Lack of communication, severe.
    Narrow minded leadership

    Advice to ManagementAdvice

    Talk to each other

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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