The Hartford Reviews

Updated September 19, 2014
Updated September 19, 2014
573 Reviews
3.0
573 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Hartford CEO Christopher Swift
Christopher Swift
19 Ratings

Review Highlights

Pros
  • good work - life balance - many times you could work from home when needed (in 57 reviews)

  • Benefits are above par, ability to work from home occasionally is a plus (in 41 reviews)


Cons
  • Work life balance doesn't mean working from home is a good thing in many cases (in 32 reviews)

  • It's best to start out in the call center but then move on from it after no more than 2 years (in 17 reviews)

More Highlights

67 Employee Reviews Back to all reviews

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  1.  

    Annuities Service Speacilist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Annuity Service Specialist  in  Woodbury, MN
    Current Employee - Annuity Service Specialist in Woodbury, MN

    I have been working at The Hartford full-time for more than 3 years

    Pros

    PTO, 401 K, and health benefits

    Cons

    For a Company in run off they treat their employees poorly. People are leaving in groups and The Hartford is not hiring to fill the position, just creating a larger work load on those who are left. Metrics are used for pay increases, metrics are out dated. You can never get a day off if needed, if you do call out, you get disciplined.

    Advice to ManagementAdvice

    Treat the employees with respect and increase the welfare wages.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Worst company ever. DO NOT VALUE EMPLOYEES WITH UNFAIR FAVORITISM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Case Manager  in  Greensboro, NC
    Former Employee - Case Manager in Greensboro, NC

    I worked at The Hartford full-time for more than 5 years

    Pros

    None other than decent PTO time which was moot given the amount of time we were expected to work on a weekly basis as a salaried employee.

    Cons

    No work/life balance. Each department micromanaged. No room for advancement for nursing staff. Horrible favoritism in each department. Bullied with annual surveys, i.e., threatened if do not give top scores on surveys we will not get bonuses or raises which were less and less each year anyway.

    Advice to ManagementAdvice

    Get rid of management that favors employees. Why tolerate bad behavior from managers who are unprofessional and crass when you will not tolerate from regular employees. Stop expecting 60 to 70 hr work weeks.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 2 people found this helpful  

    Unstable and negative working environment with no work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Sales  in  Allentown, PA
    Former Employee - Insurance Sales in Allentown, PA

    I worked at The Hartford full-time for more than 5 years

    Pros

    They give you a good amount of paid time off, BUT.....

    Cons

    They give you a hard time when you want or need to take time off(although you have plenty of it to use). Its a constant revolving door,turnover is constant..I had 9 managers in 6 yrs due to company downsizing or re-aligning, most of them coming in with no sales or phone sales experience.It is who you know,not what you do. Never worked in such a negative/toxic situation, constant up set with poor management and the computer systems were so broke that their IT dept. had no solutions.Due to turnover the phones were so busy you couldn't breath,and big brother was watching everymove,writing you up for everything. Worked there 6 plus yrs until I could no longer stand the stress.

    Advice to ManagementAdvice

    Clean house of the useless management. They foster a negative environment and have no clue on how to do the job that their team is responsible for. UPDATE YOUR COMPUTER SYSTEM FOR GOD SAKES. You should be ashamed to have a company this size and provide such poor tools to the very people responsible for making your company money. Again, shame on you Harford.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    If you're a managers teachers pet, you'll do fine

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Hartford full-time for more than 10 years

    Pros

    has clout with the name recognition to those who don't know any better

    Cons

    used to be an open caring inclusive environment until recently

    Advice to ManagementAdvice

    not enough space here

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Disappointed

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford for more than 5 years

    Pros

    None really, the vacation time is sufficient. Work at home is available, but not offered any longer. Really. Don't think there is any pros

    Cons

    Management / Team-leads are passive aggressive and angry vindictive people willing to destroy this company to settle their personal agendas.

    Advice to ManagementAdvice

    Replace team leads / try training management to manage employees. Remember your front line employees speak with your customers, so maybe it might not be appropriate for your team leads to be mentally abusive to their employees. After all it's those employees who are the face of the Hartford, or have you forgot that.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Hartford full-time

    Pros

    the company benefits are great

    Cons

    no one is a team player

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Stale, old fashioned, passive aggressive company - covered in dust

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President/Director  in  Hartford, CT
    Former Employee - Assistant Vice President/Director in Hartford, CT

    I worked at The Hartford full-time

    Pros

    It's a great place to work because you'll have lots of horror stories to share with many other former Hartford employees at cocktail parties!

    Cons

    Terrible, passive aggressive corporate culture. Miserable managers and executives and are angry that their stock has fallen from $103 a share (2007-2008) to current $35(2014) levels. Many are under water with their mortgages / home values in Connecticut and can't leave. Current executive team has not been able to "shock" the company and reinvigorate its business lines - even with large sell offs. The company has been moving from "life support" to "hospice" gradually over the past few years. Truly a company that has seen its glory days. Time to buy a coffin and hold the funeral - it's starting to stink!

    Advice to ManagementAdvice

    Wake up! Same old same old ain't gonna get you nowhere! The company needs to purge itself of layers of "Kool aid drinking" staffers that guard against change. Not open to new ideas - or people from different corporate cultures. That place is chocking on its own red tape!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Soured, betrayed, hurt, disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at The Hartford full-time for more than 10 years

    Pros

    None, anymore. You have to s**k up ( sell your soul) to mgmnt to move up

    Cons

    Mgmnt lies about "teamwork". The "little people" are underpaid and underappreciated. Yet they do the work necessary for their higher paid and better paid/treated co-workers in the same dept. My impression is that Liam is making all these changes, selling off parts of the company, "RIF"-ing to male only himself look good, get the extreme raises, then I bet my entire raise ( which was zero.......) that he will quit in about 3 years. He will have more money than God with which to retire. And the 20,000 people left in his wake, will suffer the consequences of his actions. Thank goodness I believe in Karma. I will survive the evil and darkness in his soul. Do not ever apply for a job at The Mighty Hartford, please......... Go elsewhere. Thank you for reading my review.

    Advice to ManagementAdvice

    Please help me to understand: $495 Million dollar profit, Liam gets a 64% raise of $16.1 Million dollars, and this year I got a zero bonus and a zero % raise. Could some one in Home Office please reply to this to help me understand? I have worked over 30 years , 8 different employers, and have NEVER NOT received a raise. I have received several awards at The Hartford, yet this year, the pool of money allotted went to the higher salaried workers in my dept.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    The Ending of a Proud Insurance Company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Claims Examiner  in  Hartford, CT
    Current Employee - Senior Claims Examiner in Hartford, CT

    I have been working at The Hartford full-time for more than 5 years

    Pros

    Great Name Recognition and long history in the Insurance Field.

    Cons

    Extreme micromanagement. CEO pushing to offshore as many jobs as possible.

    Advice to ManagementAdvice

    Stop sending American jobs offshore.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Database Administrator  in  Fort Washington, PA
    Former Employee - Database Administrator in Fort Washington, PA

    I worked at The Hartford full-time for more than a year

    Pros

    none there are no pro things

    Cons

    horrible mgrs who tried to fire me after my heart attack and only stopped when their layers told them i had a great case to sue them

    Advice to ManagementAdvice

    reap what you sow

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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