The Hartford
3.0 of 5 495 reviews
www.thehartford.com Hartford, CT 5000+ Employees

The Hartford Reviews

Updated Apr 8, 2014
All Employees Current Employees Only

3.0 495 reviews

                             

59% Approve of the CEO

The Hartford Chairman, President, and CEO Liam McGee

Liam McGee

(238 ratings)

50% of employees recommend this company to a friend
114 Employee Reviews Back to all reviews
in
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OK if you are young and inexperienced

Sales Representative (Former Employee)
Allentown, PA

I worked at The Hartford full-time for more than a year

ProsVery flexible hours (call center) and options to work from home.

ConsUnprofessional atmosphere, no opportunities. OK for a first job but you wouldn't want to make a career of it.

Advice to Senior ManagementRealize that good employees are your best asset

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Inside Claim Rep - CAT office

Inside Claim Representative (Current Employee)
Aurora, IL

I have been working at The Hartford full-time for more than a year

ProsPay is decent if you are right out of college. Peers are fantastic people. Work from home opportunities. Benefits. Many different departments to move to.

ConsManagement has no clue how to handle claims efficiently. Favoritism is clear. They promote people with little to no experience (college grad promoted to team leader within six months of being with the company?) management doesn't listen to their employees. Technology is dated. Workload is heavy with little flexibility. Pay could be adjusted to reflect industry averages.

Advice to Senior ManagementStop thinking of yourselves and listen to the people that work for you.

– I'm not optimistic about the outlook for this company

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Avoid. Just Don't Do It.

Senior Developer (Former Employee)

I worked at The Hartford full-time for more than 5 years

ProsIf you can make it to the appropriate job category, bonuses are good. When they are available.
The people who work at this company are fantastic.

ConsThe lT leadership (or lack thereof) is what made me leave the company. Favoritism and politics abound. Change happens frequently, and sadly it is never for the better. I tried to navigate through it all and was left floating in shark-infested waters all alone when my sponsors moved to other areas within the company. This company will overburden you with work and overstress you with negativity. Avoid.

Advice to Senior ManagementCare about your people. Stop rewarding your golf buddies and look at your company as a whole. Or…perhaps you should just take your golden parachute and retire.

No, I would not recommend this company to a friend

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50/50

Paralegal (Current Employee)

I have been working at The Hartford full-time for more than 8 years

ProsThere is something to be said for corporate management, but... it's often misguided to say the least

ConsUpper management consistently changes and makes ridiculous changes that requires you to do unnecessary steps to complete your job

No, I would not recommend this company to a friend

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Disappointment

Anonymous Employee (Current Employee)
Simsbury, CT

I have been working at The Hartford full-time for more than 10 years

ProsI've worked for the company for 20+ years and watched them create probably the best work/life balance in the industry.

ConsSenior leadership allows direct line leadership to act unethically and unfairly turning a blind eye. Many very talented employees have jumped ship. How can a company so focused on being ethical not care about their employees?

Advice to Senior ManagementListen to the employees and allow an avenue for feedback on direct leadership! Many do NOT have the respect of the employees that report to them! You can act with integrity and do the right thing and still hit your target ROE!

No, I would not recommend this company to a friend

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Downhill after prior leadership ran the company into the ground

Anonymous Employee (Former Employee)

I worked at The Hartford full-time for more than 8 years

ProsA paycheck
Good for young professionals looking to enter the workforce
Standard time off
Decent benefits but they are on a decline

ConsAbusive environment, Old timers that knew the business are retiring, young professionals are inexperienced and want to be VP overnight. Upper management does not care for its people. Bad culture and environment.

Advice to Senior ManagementGet a clue

No, I would not recommend this company to a friend

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IT Worker - Company should be a 5

IT Consultant (Current Employee)
Remote, OR

I have been working at The Hartford full-time for more than 10 years

ProsIf you have been with The Hartford for more than 10 years you get at least a month off and you can also buy a week. They have a good benefits package, for example, they will pay for your education and will match 401K up to 6%. You also receive a year-end bonus and that's a really nice perk.. The company is large so you are not forced to be the leader.

ConsManagers are very dry eyed and typically have backgrounds/majors in something very foreign like Chemistry or Theater Arts. Very weird, especially when there are millions of Americans that are looking for work and have suitable backgrounds that would fit certain positions. For example, our ex-CEO Ramani Ayers was a Chemistry major and our current CEO Liam is a failed banker from the 2008 disaster; keep in mind this is an insurance company. There are also a ton of workers that lack education and are working in upper tier positions. They started out in the mailroom and worked their way up.. I don't mean to sound smug but I'm sure our company shareholders want the brightest people working in the upper tier positions. I once had a manager that had a high school education and loved to brag about how doing anything more was a waste of time.. Most of these people are very difficult to work with because they are there working the typical 9 to 5 and have no desire to better themselves. They put no effort or time in showing that they have a desire to work at the position they are in. Having such a mix of people makes a toxic environment of people who care and people who are just working the 9 to 5.

I've been with this company for more than 10 years and have seen the most laziest people advance either by complaining that they do not want to do their particular position anymore or by being a good friend to the manager. If you are a bud to the manager then you have a good chance of getting all the key project work and/or being promoted. You can sell the most policies or have the highest numbers and it really doesn't matter. The old fashion way of working hard to advance will not happen.. It's the classic case of "it's not what you know, it's who you know." The Hartford is also manager top heavy and this causes someone to be constantly looking over your shoulder. Also, my department's AVP has such a high horse he/she could be bothered to say hello to any of the lower tier workers when they see them at lunch or in the hallways. I know he/she does not owe anybody anything but if you are an AVP, I think it would be nice to say hello to the people that are making it happen and keeping the company a-float. It makes low tier coworkers feel unappreciated. But in all, it boils down to what position you are in.. If you are working on the business end and doing speculative work then you would have it better then someone taking 60 calls a day doing sales or working the customer service help desk.

Advice to Senior ManagementGet rid of all the speculative positions like customer retention or some unnecessary advertising positions. Bulk up on the positions that are necessary. Punish managers that make the wrong move such as outsourcing the Help Desk to India which has caused misery and a large backlog on getting problems fixed so people can work. Get rid of workers that complain about the help. Cut back on management. There's a manger for every 15 employees. Focus on the numbers!!!! People that are educated and are producing top numbers need to be rewarded and recognized because this has be swept aside in more recent years. People are required to have insurance so there's always a market.

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Toxic

Anonymous Employee (Former Employee)
Woodbury, MN

I worked at The Hartford full-time for more than 8 years

ProsThe vacation benefit is incredible, you will never get a vacation package like you do with the HIG. But how much are you willing to sacrifice for a few extra weeks off of work?

ConsEverything else. Management is simply ridiculous; they consistently do exactly the opposite of what they say and/or promote. For example, HR talks about the importance of inclusion and team spirit but then turns around and dismembers the employee club and rewards/recognition program. They do not protect or value their employees and are very, very quick to throw people under the bus to make themselves look better. And when all an employee has to look forward to at the end of the week is "Casual Friday", that is suddenly taken away as well. If you have the opportunity to work anywhere else, anywhere at all, I suggest you take that opportunity.

Advice to Senior Management1. Respect your employees - trust them to be adults and you will be surprised at the choices they make.
2. Stand behind your words - get involved and try to actually be empathetic to your employees, they know when you're being fake and just phoning it in.
3. Get over yourselves - you are not as amazing as you think you are.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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May be a good company, stay away from the claim department

Senior Property Claim Adjuster (Current Employee)
Chicago, IL

I have been working at The Hartford full-time for more than 5 years

ProsGreat benefits, Good remote worker program

ConsIn the claim department there is no training; In the claim department very political; Claim Management doesn't always stand behind their team; Too top heavy

Advice to Senior ManagementRead "Good to Great"

No, I would not recommend this company to a friend

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It was alright

Applications Developer (Former Employee)
Florham Park, NJ

I worked at The Hartford full-time for more than 5 years

Prosbig company benefits like access to tools and technology that small companies cannot purchase

Consindecisive leadership. no body seems to know what is going on.

No, I would not recommend this company to a friend

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