The Hartford

www.thehartford.com

The Hartford Reviews

Updated January 28, 2015
Updated January 28, 2015
693 Reviews
3.2
693 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Hartford CEO Christopher Swift
Christopher Swift
57 Ratings

Review Highlights

Pros
  • good work - life balance - many times you could work from home when needed (in 70 reviews)

  • Benefits are above par, ability to work from home occasionally is a plus (in 46 reviews)


Cons
  • Work life balance doesn't mean working from home is a good thing in many cases (in 34 reviews)

  • If you're in a call center, good luck getting your time off approved (in 23 reviews)

More Highlights

79 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Morale is still as low as can possibly be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Hartford, CT
    Former Employee - Director in Hartford, CT

    I worked at The Hartford full-time (more than 10 years)

    Pros

    Those reasons do not exist anymore, unfortunately. The employees who remain saw how they forced out long term age 50+ ees under the guise of a gun-to-the-head medical offer. The amazing talent that has left that once-great company is plain mind-boggling. And the upper management doesn't even know it bc they are too busy picking up pennies from the floor.

    Cons

    As a public company, HIG is owned by its shareholders, NOT its employees nor its customers. Therefore, ALL decisions are made to benefit the shareholders. There is a much reduced regard for customers and hardly any regard for employees. Buy the stock, but don't work there. It's just not worth your mental health.

    Advice to ManagementAdvice

    Stop SAYING how important work/life balance is, and start helping your employees ATTAIN IT.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    bad company stay away they will cheat you out your money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Baltimore, MD
    Current Employee - Inside Sales Representative in Baltimore, MD

    I have been working at The Hartford full-time (more than 3 years)

    Pros

    don't work don't deal with them bad company

    Cons

    bad company they will cheat people out money

    Advice to ManagementAdvice

    be fair and honest your business will do better

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    This company has no respect for it's employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sales Representative in Allentown, PA
    Current Employee - Senior Sales Representative in Allentown, PA

    I have been working at The Hartford full-time (more than 10 years)

    Pros

    The ability to work from home.

    Cons

    A lot of work for very little money

    Advice to ManagementAdvice

    Start trying to think of your employees as people instead of numbers

    Doesn't Recommend
    Disapproves of CEO
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  5. 1 person found this helpful  

    Your are not a person, your a number.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialized Service Representative in New Hartford, NY
    Former Employee - Specialized Service Representative in New Hartford, NY

    I worked at The Hartford full-time (more than a year)

    Pros

    Standard 9 to 5 business which is very nice. Consistent work schedule and a lot of paid time off. Decent training experience.

    Cons

    Business focus lacks some morals and ethics. Focus on pushing numbers. You are a number not a person. Will try and push you into a telemarketing type of position.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Chief Underwriter Group Benefits

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Hartford

    Pros

    The first 15 years were great! There used to be great training programs and I was promoted every year. It was my first employer out if college and thought it would be my last.

    Cons

    Huge changes and new management styles on 2013. They're facing huge budget cuts and are replacing top talent with lower paid employees. They're in a serious downsizing mode with a business model to raise rates and price themselves out of the market.

    Advice to ManagementAdvice

    Keep people that are dedicated to the company because they're hard to find. Don't invest years of time and money to train employees and then give up.

  7. 2 people found this helpful  

    Analyst

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Hartford

    Pros

    Company good to work for you get a good amount of PTO for a beginning employee and it offers remote work.

    Cons

    Worked 32 years for this company. They laid me of by shipping my job to India. I retired due to my years of service and they gave me NOTHING for my retirement!!!!

  8. 1 person found this helpful  

    Culture where people are simply rude and cut throat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Specialist in Hartford, CT
    Former Employee - IT Specialist in Hartford, CT

    I worked at The Hartford full-time (more than 8 years)

    Pros

    Pay (Until your position is outsourced which is inevitable)

    Cons

    High turnover, jobs are constantly being eliminated. It's not worth the money to have your character defamed daily by Management and peers. The Hartford also has a horrid reputation from customers. Take a second and review their public Facebook page.

    Advice to ManagementAdvice

    You are killing your company

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Management does not value employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford full-time

    Pros

    The Hartford is a stable company compared to other insurance carriers.

    Cons

    -management
    -work life balance
    -poor compensation
    -do not trust employees
    -poor culture

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Don't relocate to join The Hartford unless you want to be stranded after a year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Middle Management in Hartford, CT
    Former Employee - Middle Management in Hartford, CT

    I worked at The Hartford full-time (more than a year)

    Pros

    The company itself is going in the right direction by abandoning non-core businesses and focusing on property/casualty only. Group Benefits is likely the next to go.

    Cons

    I relocated to Hartford to work for the company and was let go within 18 months. I am no slouch; I have been rated at the highest level in 20 of my 22 professional performance reviews. I am the third person living in this house in four years who has to sell (at a loss) and move because of The Hartford.

    Advice to ManagementAdvice

    Don't relocate people to the area unless you are going to make a solid commitment to them. Don't rely solely on the judgment of middle management; try to learn the situation and judge for yourself.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Overworked, crappy managment, and too many usless processes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auto Claim Representative in Phoenix, AZ
    Current Employee - Auto Claim Representative in Phoenix, AZ

    I have been working at The Hartford full-time (more than a year)

    Pros

    I liked my employees that I worked with. The Hartford is stable company as a whole being around for a long time. There is a decent amount of movement.

    Cons

    Too much work, managers don't do their job and often throw employees under the bus to customers. They create more processes to give you more unnecessary work. A lot of favoritism and unfairness in the office. If they don’t like you even if your are performing well they will do whatever they can to push you out. I have seen it happen to a lot of employees. The upper management makes big job altering decisions with training and work process and doesn’t consider the employees time. The worst training I have ever received. They hassle you to give them a good employee survey stating that if you rate them bad then your rating yourself bad and not to complain about things. A manager actually told me to my face you don’t get to have an opinion.

    Advice to ManagementAdvice

    Take the employee complaints seriously. I complained to HR and Employee relations and I felt completely ignored.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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