The Hartford Reviews

Updated March 16, 2015
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83 Employee Reviews

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  1. 1 person found this helpful

    Culture where people are simply rude and cut throat

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Specialist in Hartford, CT
    Former Employee - IT Specialist in Hartford, CT

    I worked at The Hartford full-time (more than 8 years)

    Pros

    Pay (Until your position is outsourced which is inevitable)

    Cons

    High turnover, jobs are constantly being eliminated. It's not worth the money to have your character defamed daily by Management and peers. The Hartford also has a horrid reputation from customers. Take a second and review their public Facebook page.

    Advice to ManagementAdvice

    You are killing your company

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. Management does not value employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford full-time

    Pros

    The Hartford is a stable company compared to other insurance carriers.

    Cons

    -management
    -work life balance
    -poor compensation
    -do not trust employees
    -poor culture

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful

    Don't relocate to join The Hartford unless you want to be stranded after a year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Middle Management in Hartford, CT
    Former Employee - Middle Management in Hartford, CT

    I worked at The Hartford full-time (more than a year)

    Pros

    The company itself is going in the right direction by abandoning non-core businesses and focusing on property/casualty only. Group Benefits is likely the next to go.

    Cons

    I relocated to Hartford to work for the company and was let go within 18 months. I am no slouch; I have been rated at the highest level in 20 of my 22 professional performance reviews. I am the third person living in this house in four years who has to sell (at a loss) and move because of The Hartford.

    Advice to ManagementAdvice

    Don't relocate people to the area unless you are going to make a solid commitment to them. Don't rely solely on the judgment of middle management; try to learn the situation and judge for yourself.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 2 people found this helpful

    Overworked, crappy managment, and too many usless processes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auto Claim Representative in Phoenix, AZ
    Current Employee - Auto Claim Representative in Phoenix, AZ

    I have been working at The Hartford full-time (more than a year)

    Pros

    I liked my employees that I worked with. The Hartford is stable company as a whole being around for a long time. There is a decent amount of movement.

    Cons

    Too much work, managers don't do their job and often throw employees under the bus to customers. They create more processes to give you more unnecessary work. A lot of favoritism and unfairness in the office. If they don’t like you even if your are performing well they will do whatever they can to push you out. I have seen it happen to a lot of employees. The upper management makes big job altering decisions with training and work process and doesn’t consider the employees time. The worst training I have ever received. They hassle you to give them a good employee survey stating that if you rate them bad then your rating yourself bad and not to complain about things. A manager actually told me to my face you don’t get to have an opinion.

    Advice to ManagementAdvice

    Take the employee complaints seriously. I complained to HR and Employee relations and I felt completely ignored.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. A Nightmare!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Hartford

    Pros

    Good benefits, generous vacation time

    Cons

    Poor, unethical & unfair leaders for the most part. Most have no clue about what they're doing or saying. There is a lot of inconsistency. You are a number not a person so you do not matter. Your hard work is not appreciated. High turnover...low morale...Many workers have to take Xanax to deal with the extreme stress.

    Advice to ManagementAdvice

    Fire all managers and supervisors in Tampa at once and hire and train new business graduates to manage- Show appreciation from your workers; they'll have more work done and less will be ill from stress.

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful

    Worst Employer In The World

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Allentown, PA
    Current Employee - Sales Associate in Allentown, PA

    I have been working at The Hartford full-time (more than a year)

    Pros

    NO Pros only cons and more cons

    Cons

    Beware, this company has a very high turn over rate which is why they have hiring classes every other month. What they are doing is hiring people at a low salary and then once they reach a higher salary they are firing lots of employees. They try to get the employees to resign before they fire them so that you can not sue them. If you don't resign and they fire you they attempt to fight your unemployment so that you can not collect. Right now they are firing in bulk. If your ok with a temp job then go for it but this is definitely not long term.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful

    Orwellian Obedience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Agent in Southington, CT
    Current Employee - Inside Sales Agent in Southington, CT

    I have been working at The Hartford full-time (more than a year)

    Pros

    Great Training, Licensing is Paid For

    Cons

    Everything else - Management, Development, Culture- All are a failure. I can't believe I wasted 2 years there. They lie to you when you apply saying that you can move to other departments, but the competition is so fierce that you have to spend 10 years on the phones before you get anything. The management is non-existent and you only get reviewed by the numbers. They don't care about you as a person and even complained to me because I used the bathroom too often (twice in one day) - I was told bathroom time is when I get my break not when I need to go. - true words from my manager. My boss was not available for irate customers -which there were tons of. You basically manage yourself and God forbid you ask a question of anybody. They won't answer you. Because they don't know - or don't want to say the wrong thing. Everything is wrong in this company and only getting worse, but I'm sure they will make a profit for years to come.

    Advice to ManagementAdvice

    I don't know what to say, I never met a single manager - above my boss. They just go from meeting to pointless meeting, but never ask for any feedback from employees.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. High stress, low pay, employees not important

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ability Analyst in Sacramento, CA
    Current Employee - Ability Analyst in Sacramento, CA

    I have been working at The Hartford full-time (more than 3 years)

    Pros

    Flexibility in work schedule and environment in most cases. Work at home is available.

    Cons

    While they want people to work in teams bonuses and raises are based on only how you perform against others. This seems to promote competition against others on your own team rather than getting people to work to a common goal. Customers are a focus but only after money. This is clear in their goals. The pay and benefits are below standard for the work expected. There is nothing to make this feel like a "family" it is a cold company. You will need to work overtime every week to do the expected job well but they don't want to give you the overtime.

    Advice to ManagementAdvice

    Focus on customers and employees and the financial will come. Give better pay and better benefits if you want less attrition. Stop pitting employees against one another. Management needs to work on making this a better company to work for. Stop placing all the ownership of employee satisfaction on the shoulders of the employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful

    Stagnant Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter in Charlotte, NC
    Former Employee - Underwriter in Charlotte, NC

    I worked at The Hartford full-time (more than 3 years)

    Pros

    You can not get fired.

    Cons

    Culture of gossip, rather than a culture that fosters productivity. Above average productivity is rewarded with paltry bonuses and $25 gift cards. Pitiful. Managers have the moral equivalency of an average politician.

    Advice to ManagementAdvice

    Hang yourselves.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful

    Working here is a nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative in Minneapolis, MN
    Current Employee - Claims Representative in Minneapolis, MN

    I have been working at The Hartford full-time (more than a year)

    Pros

    They offer lots of PTO, good insurance, short and long term disability for employees, set daytime hours.

    Cons

    -Horrific level of micromanaging
    - Unethical managment
    -Team leaders have total control, upper level managment is uninvolved and uninformed
    -Unrealistic expectations
    -Bullying and targeting by leadership
    -Outdated technology
    -Short Term Disability claims analysts are forced to take call center calls all day while feeing forced to meet unrealistic goals of managing their own claim work and no one sees this as a problem
    -Everything you do is watched and did I said MICROMANAGED?
    -Everyone in the office seems unhappy, discouraged and over worked
    -Little employee engagement
    -Poor opportunity for career progression

    I would recommend staying out of the Disability Claims departments. Other areas may be better.

    Advice to ManagementAdvice

    Back off the micromanaging, stop bullying, targeting and harassing employees. Stop firing people for your mistakes that you won't take responsibility for. Upper managers- take some of the power back from the team leaders. Wake up and smell the coffee. Be aware of what is going on under your nose.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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