The Hartford

  www.thehartford.com
Work in HR? Unlock Free Profile

The Hartford Reviews

Updated Jul 20, 2014
All Employees Current Employees Only

3.0 543 reviews

80% Approve of the CEO

The Hartford CEO Christopher Swift

Christopher Swift

(5 ratings)

50% of employees recommend this company to a friend

Review Highlights

Pros
  • good work - life balance - many times you could work from home when needed (in 55 reviews)

  • Work from home option can be available after a year or two also (in 37 reviews)


Cons
  • Work life balance doesn't mean working from home is a good thing in many cases (in 30 reviews)

  • It's best to start out in the call center but then move on from it after no more than 2 years (in 17 reviews)

More Highlights
120 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Unsatisfied

    Insurance Sales (Former Employee) Allentown, PA

    Prosset hours, decent health care benefits

    Conspoor compensation, management tries to get you to not hit goals so you don't get paid incentives

    Advice to Senior ManagementHelp reach goals, make incentives better

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Talk a big game..

    Senior Long Term Disability Analyst (Current Employee)

    ProsLofty goals from senior management

    Constranslate to worker bee level, means do more with less time, more demands and do it well

    Advice to Senior ManagementPay what is fair - for as much human intervention as is needed to correctly determine claim outcomes and benefits, pay us fairly.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Its a job

    Service Specialist (Current Employee) Windsor, CT

    ProsThere is a high demand for this job/line of work.

    ConsIts hard to get outside of your direct line of work in terms of career progression

    Advice to Senior ManagementEmployee Incentives go far when you overwork your employees

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Production Underwriting

    Underwriter (Current Employee) San Antonio, TX

    Prosgood training and good people

    Consmanagement is not experienced in business education/knowledge and lacks fundamental leadership skills.

    Advice to Senior Managementgo to business school and learn how to be leaders!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    solid company

    Manager (Current Employee) Hartford, CT

    Prosgreat people to work with. better than average benefits. great time off policies including being able to buy extra week of vacation.

    Consexecutive leadership is almost entirely new to the company. constant changes to vision and strategy. investment in technology is years behind peer companies.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Clinical Intake Nurse

    Clinical Intake Nurse (Former Employee) Minneapolis, MN

    ProsBonuses, benefits. Bonuses are handed out yearly based upon score of mid year & increasing those scores through the end of the year review. There is then a pool for the bonuses, depending on how many are still in the role the bonus may be bigger or smaller. Pay is great for LPN's low for RN'S. You have your own cubicle to take calls. Knowledge about disability and FMLA will increase.

    ConsNo flexibility of your time. Can only make up a very limited amount of PTO time per month (under 5 hours). The PTO time does include sick days. If you have kids and family this position does not allow flexibility for work/life balance. There is no talking to peers through your day no interaction outside taking call after call. High stress to meet demands of call times, even though you can not control the other person on the other line. Moral can be low with the turn over rate. Training is not consistent base on the information received in the classroom then what it is on the floor.

    Advice to Senior ManagementAs a nurse it is very difficult to not have management that are not nurses. Explaining and presenting changes and critical thinking ideas are not considered and turned down. When making suggestions or questioning protocol you will be considered "rocking the boat" and they will look for reasons to let you go. I was in this position for 4 years and wanted to move onto case management. I had to jump through loops to finally be in the case management position. The dysfunction continued into the case management role. The grass is greener on the other side outside the disability division.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    More work for less pay.

    Claims Representative (Current Employee) Phoenix, AZ

    ProsFlexible work schedule, 'remote work' opportunities

    ConsHigh volume work load, (i.e., 50+/hr week), non-competitive salaries, inconsistent management

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Great co-workers!!! Horrible leaders!!!

    Human Resources Consultant (Current Employee)

    ProsOverall co-workers are caring and thoughtful people, hard workers.

    ConsNo work life balance, Poor technology,
    No accountability from management,
    Too many layoffs and more demands on workforce,
    Senior leaders are not ethical,
    Horrible compensation and bonuses,
    Management only gives lip service, they don't care about staff.

    Advice to Senior ManagementFire managers and directors and hire leaders that have balance and fairness.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Micro Management at its best/fullest, great [entry] way to get into the insurance/claims business

    Claims Adjuster (Current Employee) Syracuse, NY

    ProsRapid ability to move up the corporate ladder due to constant revolving door

    ConsPeople put in management positions who have no ability to be great managers/leaders, micro-management all the way from the top down. A lot of "back stabbers." Job required staying late and coming in on the weekends [amazing how may people would actually be in the office on a Saturday afternoon]. Wages and or salaries are not inline with other "top carriers." Saw numerous people go to lunch and never return. In a 2 year span I had over 5 different supervisors and two different managers, all with different agenda's.

    Advice to Senior ManagementTake a step back and evaluate the situation/big picture , don't need an MBA from Headquarters to do that!

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Customer Service Rep

    Customer Care Specialist (Former Employee) Southington, CT

    ProsGood benefits, although you pay a lot for health insurance and it doesn't cover a lot with high deductables. Great time off, although very hard to get the days off you actually need.

    ConsVery stressful, demand way too much. Treat you like your disposable. No one knows what their doing. Very bad managers. Many jobs out-sourced. They use metrics that depends on your teeny raise, don't expect much more.

    Advice to Senior ManagementStop treating employees like slaves. Managers have their favorites. Get with the times, stop hiring people off the street and treat older employees with respect.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Worked for The Hartford? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.