The Home Depot
3.2 of 5 4,481 reviews
www.homedepot.com Atlanta, GA 5000+ Employees

The Home Depot Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

3.2 4,481 reviews

                             

81% Approve of the CEO

The Home Depot Chairman and CEO Frank Blake

Frank Blake

(2,845 ratings)

62% of employees recommend this company to a friend
739 Employee Reviews Back to all reviews
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    • Disapproves of CEO

    3 people found this helpful  

    It has been a job where the stress to pay ratio is not worth it.

    Sales Associate (Current Employee)
    Thornton, CO

    ProsSteady job that doesn't change much. Helping customers come up with projects can be fun.

    ConsThe store is constantly understaffed which puts a bigger load on the associates in order to pick up the slack. Managers like to micromanage including micromanaging associates who work harder and have been there longer than they have. It is to the point of inciting anger from associates .

    Advice to Senior ManagementHire enough people for the busy seasons and do not micromanage the seasoned associates who have been there.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Use and abuse Asst Store Manager

    Merchandising Assistant Store Manager (Former Employee)
    Fresno, CA

    ProsGood pay, good benefits, good place to start a career in retail, with hard work easy to advance,

    ConsBalance of work home life, long hours, bad direction from district manager to store manager to asst store managers commutation break down, have seen too many store and asst store managers get dismissed for nonsense and others get promoted for being friendly with other managers

    Advice to Senior ManagementWork hard on keeping your long term associates happy, instead of finding ways to dismiss them

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Definitely not a career choice.

    Sales Associate (Current Employee)
    Boulder, CO

    Proslearn how to keep a great lawn

    Conswhere can I use a great lawn in a professional environment?

    Advice to Senior Managementdon't waste employees times by interviewing them when they weren't even seriously considered for a position.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    2 people found this helpful  

    Good Benefits, Terrible Pay

    Sales Associate (Current Employee)
    Kailua Kona, HI

    ProsThe benefit package for full time employees is great. Medical, dental, vision, IRA, 401K, employee stock purchase plan, and a host of other benefits like reduced purchases on cell phone plans, laptops, movie tickets, travel, etc. are all a great reason to work at The Home Depot. As an entry level career position used as a stepping stone to a better paying job somewhere else as soon as it can be obtained would be the only real reason to work for the Company.

    ConsPay scale that qualifies you for food stamps and annual pay rate increases of 3% on the high end are the reason The Home Depot has some of the highest turn-over rates of any company in the industry. The HR ASM (assistant store manager) salary and bonus is directly linked to how low they can keep the payroll and labor costs which is why a lot of the time departments are understaffed which makes customer service suffer. However, the 'Company Line" stresses customer service as they "strive to become the #1 customer service retailer in the world".

    Advice to Senior ManagementRecognize that the main line sales associates and specialty associates are the backbone and lifeblood of the company and pay them a rate that inspires loyalty, similar to what the competitor Lowe's pays.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    3 people found this helpful  

    Stay away from Corporate Office unless you like living in fear

    Corporate Employee (Former Employee)
    Atlanta, GA

    ProsThe home depot "at-large" is a good company for the most part. Good benefits, good pay and growth opportunities. Corporate on the other hand....

    ConsThe challenging part about working for home depot corporate office is that you will find yourself getting caught up in a lot of catch 22's with unwritten and unspoken rules that are terminable offenses. You will be faced with decisions about something or other that you need to do and have no one to give you guidance because they do not tell you everything on purpose. They like to keep people in the dark so they can control you. Once you make that decision, it's 50/50 as to whether you did the right thing. And it's just a matter of the time of year as to whether or not you actually get fired. How they are doing in their budget at the time is the primary thing they consider when letting people go.

    HD Corporate is notorious for their mass layoffs. If you notice, most people at HD get laid off in droves. Rarely do you get the one-offs. It happens, but mostly they lay off according to budget. It doesn't help your cause to be one of the top earners either, because you will become their primary target. Supervisors will dig through your phone calls, emails, notes, ask other associates about you and do what they have to do to find something you did wrong at some point so they can fire you. And the worst part is, it doesn't even have to be something that is a written rule and they don't have to have warned you about it. It can be your first offense and it can just be something they view as wrong in some way or another. Next thing you know, poof, you're gone.

    Trust me, it happened to me and many many many other people I know personally that worked in my department and throughout corporate HD. I'm telling you now, you will never feel safe working for Home Depot Corporate Office. You will never feel like you have a job the next day. You will go in every single day feeling like today could be your last day. Even if you ask your manager or supervisor how you are doing they will just tell you you are doing fine while going behind your back to HR to tell them about something you did. I'm warning you, you will not be able to decipher by your supervisor's or manager's demeanor if you have done something wrong. They will not let you know in your annual review. You will find out what you did the day you get fired and there is absolutely no recourse available to you, because GA is an at-will state. On top of it all, they will fight like cats and dogs to try to keep you from getting unemployment.

    Advice to Senior ManagementWhat can you say to the world's largest hardware retailer? There is no advice to be given, because as long as they are successful and meeting their bottom line, their associates will just have to deal with whatever hand they are given. My advice if anything is to the prospective employee. DO NOT LOOK AT HD CORP AS A CAREER. Take the job, make your money and have something on the back burner cooking for that inevitable day when you will get escorted out of the building. Don't say I didn't warn you.

    No, I would not recommend this company to a friend

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    The Home Depot Client Partner responded to this review Jul 8, 2014 EditDelete
    Thank you for sharing your review. Our associates are key to our success. We strive to create an environment where all associates feel they are respected, their contributions are valued and they have ... More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    2 people found this helpful  

    Good product selection at the expense of its employees

    Sales Associate (Former Employee)

    ProsMost co-workers were friendly and willing to help me learn when I was new. While I ended up leaving for a different job, the company definitely stresses their desire to promote from within whenever possible, right up the corporate ladder in some cases.

    ConsYou have to work with people who have questionable morals. I was hired as a sales associate, but about two weeks in I was informed I would be doing night work. So I began several months of working the graveyard shift (NOT what I signed up for), despite being constantly told how good I was working with customers. They also changed my work schedule whenever they felt like it, meaning I could never really make plans for my personal life because I always had to be available. Most employees I worked with couldn't care less about their jobs, making for a rather depressing working environment.

    Advice to Senior ManagementYou need to be honest with your employees regarding their schedules. It is extremely unfair to expect people to be constantly available so you can change their schedules on a whim.

    No, I would not recommend this company to a friend

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    The Home Depot Client Partner responded to this review Jul 9, 2014 EditDelete
    Thank you for your feedback. At The Home Depot, we strive to provide an environment where associates feel they’re valued, treated fairly, and respected. Taking care of our people is one of our core ... More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    2 people found this helpful  

    A stressful place

    Sales Associate - Sales Associate (Current Employee)
    Antelope, CA

    ProsYou receive a paycheck every two weeks.

    ConsManagement can be condescending, over bearing, sneaky, rude, micro managers.

    Advice to Senior ManagementLoosen up let your people know their valued. Dont be so condescending. Treat everyone equally, dont show favoritism.

    No, I would not recommend this company to a friend

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    The Home Depot Client Partner responded to this review Jul 9, 2014 EditDelete
    Thank you for your hard work and dedication. We appreciate you taking the time to share your feedback. Although we are unable to comment on your specific experience, we value our associates and ... More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    2 people found this helpful  

    Understaffed and a lot of nonsense

    Head Cashier (Former Employee)
    Atlanta, GA

    ProsThe older people are very knowledgeable within their specific departments.You end up learning a lot from them. Part time benefits for workers. Quick promotions if you work hard.

    ConsNo longer have tuition reimbursement for part timers. Very understaffed some days.

    Advice to Senior ManagementPlace more people on the floor and stop trying to get away with scheduling the bare minimum.

    No, I would not recommend this company to a friend

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    The Home Depot Client Partner responded to this review Jul 9, 2014 EditDelete
    Thank you for your review. “Taking Care of Our People” is one of our core values. We try our best to accommodate our associates’ needs.
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    2 people found this helpful  

    If you need a job this will do

    Cashier (Current Employee)
    Somerville, MA

    ProsThe coworkers who you work with are wonderful people. It's a fun and easy job for the most part.

    ConsYou are just another cog in the machine to the company. No set schedule and hours for your week can go from 8 to 0 hours.

    Advice to Senior ManagementThe original founders stated that if you take care of your employees they will take care of your business. You need to go back to that. care about those who work for you. Treat them like people. Stop cutting hours. Stop hiring more people when you can't even give decent hours to employees who already work in the company. Make sure you have enough employees in each department. Make sure that the employees in the departments have phones and will answer them so that customers can be helped or at least know that they may have to wait.

    No, I would not recommend this company to a friend

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    The Home Depot Client Partner responded to this review Jul 9, 2014 EditDelete
    Thank you for your review. In the same way that The Home Depot’s products help people build homes and projects, the eight core values we uphold help us build a strong business and culture. Our nearly ... More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    Poor store management

    Freight Team Associate (Current Employee)
    South Riding, VA

    ProsDecent benefits to take advantage off. They allow dogs in the store which always made my shift more pleasant.

    ConsNobody communicated with anyone. Very poor management. Managers would scoff at you for any request. They constantly told me they "had to think about" any issues brought to their attention and then would simply ignore it. No professionalism at all; wore inappropriate dress and behavior.

    Advice to Senior ManagementDo not treat low level employees like they don't matter. Their concerns are valid they are the face of your company. They should want to give you a good image but they must be treated like people in order to do so. even a post it on the bulletin board is some communication between managers which is better than none.

    No, I would not recommend this company to a friend

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The Home Depot – Why Work for Us?

Our Company When it was founded in 1978 by Bernie Marcus and Arthur Blank, The Home Depot began changing consumers’ perspectives about how they could care for and improve their homes. The Company created the… Full Overview

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