The Joint Commission Reviews

Updated May 27, 2015
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3.1
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Mark R. Chassin
5 Ratings

10 Employee Reviews

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  1. Helpful (1)

    Positive and rewarding

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Joint Commission full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Mission, benefits, personal growth, work life balance

    Cons

    Lack of opportunities for growth


  2. Helpful (2)

    Hard to Get Things Done

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development in Oakbrook Terrace, IL
    Current Employee - Business Development in Oakbrook Terrace, IL

    I have been working at The Joint Commission

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    A good environment with friendly and smart co-workers, all of whom are committed to improving the quality of healthcare. The benefits package --especially the PTO -- is quite good.

    Cons

    Salaries are ok to start, but raises are minuscule and don't keep up with the cost of living. Decision-making among senior management is like watching glaciers. And if decisions are made, they do not seem to filter down and across the company.

    Advice to Management

    Communicate more.


  3. Helpful (6)

    Great learning, dedicated staff who don't deserve the "leadership" they have.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Joint Commission full-time

    Negative Outlook
    Disapproves of CEO
    Negative Outlook
    Disapproves of CEO

    Pros

    The Joint Commission has cache in the healthcare industry; staff get exposure to a wide range of healthcare issues and settings.

    Cons

    Senior leadership don't "play well together", leading to cloak and dagger environment; little to no prioritization; siloed thinking (opposite direction that healthcare needs to go), "turfy"; risk-averse, not entrepreneurial.

    Advice to Management

    Hire senior leaders that are innovative and that encourage and empower staff to do their job. Build a senior leadership team rather than hire individuals that don't work together to achieve organizational goals.


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  5. Helpful (1)

    great learning experience in healthcare

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Joint Commission

    Pros

    incredible talented people and leaders

    Cons

    nothing to complain about this


  6. Helpful (6)

    Does not practice what they preach...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakbrook Terrace, IL
    Current Employee - Anonymous Employee in Oakbrook Terrace, IL

    I have been working at The Joint Commission full-time

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    High prestige level in brand name - company has a great deal of (fear driven) credibility in the healthcare arena. They are the "gold seal" standard for healthcare accreditation. As an employee, they have an excellent benefits package. They actually offer a pension in addition to 401K matching, which is almost unheard of anymore.

    Cons

    Organizational culture is terrible. Significant "cloak and dagger" type practices in how management handles staffing issues with shocking hires, fires and promotions that do not create a stable and happy workforce. There is huge favoritism for some employees and painful treatment for newbies or people who don't play the game according to unwritten tribal rules. It can be a very difficult culture for a new employee. The weirdest thing is they have a culture that seems to fear change, progress and success. If you have new ideas or better ways of doing things, be careful how and to whom you make these ideas known. Go-getters are labeled "difficult to work with" and praise for successful projects or work is only given to a team leader, never the individual who made it happen.

    Advice to Management

    Take a good hard look at your "Board Room" mentality. (The Joint Commission has a gigantic and oppressive board room which does nothing to create a sense of working togehter.) Only certain people are invited to the table, and only if they have a name placard in place. Everyone else is held in silence in the gallery and allowed to observe, but not participate. You are missing a major opportunity to move the organization into the 21st century by only listening to those you invite to speak.


  7. Helpful (2)

    A good organization that values long-time employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Joint Commission full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work, great benefits, no regrets about choosing this place of employment

    Cons

    This organization is slow to change. Too many people have a "vote" so change does not happen as quickly as it should.

    Advice to Management

    We spend too much time asking staff what they want...and then not doing it if it conflicts with priorities. Ask staff once, make decisions, and move on.


  8. Helpful (1)

    Good Resume Builder

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Joint Commission

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Prestigious and recognizable organization, with good mission, driven, hard working people.

    Cons

    Serious communication and management issues.


  9. Helpful (5)

    God help you if you're not a "chosen one"...because no one else will.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The Joint Commission full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    -Easily identifiable name, prestigious organization -Good benefits -Decent salary and perks

    Cons

    -Blatant favoritism between leadership and staff -Bullying and intimidation is a way of life, despite their written "Safety Culture" list -No chance for upward mobility if you're not a favorite, and expect to be sabotaged if you try to advance

    Advice to Management

    I have no advice for upper management because they're the fundamental problem with this organization. My advice to the president is to take a long hard look at your leadership and ask if these are the types of people that will bring in staff that's excited to carry on the mission of the org.


  10. Helpful (1)

    The Joint Commission is a great place to work at, and the work is very meaningful.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Project Director in Oakbrook Terrace, IL
    Current Employee - Associate Project Director in Oakbrook Terrace, IL

    I have been working at The Joint Commission full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good work-life balance, good benefits, flexible work schedule and telecommuting, collaborative and healthy work environment. Management strives to keep employees happy and reward effort and performance, although company policies surrounding career progression and compensation seem to be constrictive and dated.

    Cons

    Not many opportunities for career progression; pay not necessarily driven by performance; slow salary progression; changes is slow.

    Advice to Management

    Better retention policies(including career opportunities and quicker salary progression) for high-performing employees and to attract talent are desperately needed.


  11. Helpful (1)

    long-time employee (13 years)

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Oak Brook, IL
    Current Employee - Associate Director in Oak Brook, IL

    I have been working at The Joint Commission

    Pros

    Benefits, reputation within healthcare industry. Joint Commission has a long standing history and is a known leader in setting standards. New CEO has been great asset to the enterprise and has brought great ideas forth about process improvement within the organization (....about time they practice what they preach!)

    Cons

    JCR management very incompetent. Poor businesss skills. Morale is lower than ever (been there 13 years) with no signs of improving anytime soon.

    Advice to Management

    Need some fresh blood in upper management. Hopefully new CEO will recognize this very soon and bring in some more effective leaders.



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