The Joint Commission

  www.jointcommission.org
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The Joint Commission Reviews

Updated Mar 9, 2014

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All Employees Current Employees Only

2.8 19 reviews

45% Approve of the CEO

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Mark R. Chassin

(11 ratings)

47% of employees recommend this company to a friend
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Great learning, dedicated staff who don't deserve the "leadership" they have.

    Anonymous Employee (Current Employee)

    ProsThe Joint Commission has cache in the healthcare industry; staff get exposure to a wide range of healthcare issues and settings.

    ConsSenior leadership don't "play well together", leading to cloak and dagger environment; little to no prioritization; siloed thinking (opposite direction that healthcare needs to go), "turfy"; risk-averse, not entrepreneurial.

    Advice to Senior ManagementHire senior leaders that are innovative and that encourage and empower staff to do their job. Build a senior leadership team rather than hire individuals that don't work together to achieve organizational goals.

    – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Does not practice what they preach...

    Anonymous Employee (Current Employee) Oakbrook Terrace, IL

    ProsHigh prestige level in brand name - company has a great deal of (fear driven) credibility in the healthcare arena. They are the "gold seal" standard for healthcare accreditation.
    As an employee, they have an excellent benefits package. They actually offer a pension in addition to 401K matching, which is almost unheard of anymore.

    ConsOrganizational culture is terrible. Significant "cloak and dagger" type practices in how management handles staffing issues with shocking hires, fires and promotions that do not create a stable and happy workforce.
    There is huge favoritism for some employees and painful treatment for newbies or people who don't play the game according to unwritten tribal rules. It can be a very difficult culture for a new employee.
    The weirdest thing is they have a culture that seems to fear change, progress and success. If you have new ideas or better ways of doing things, be careful how and to whom you make these ideas known. Go-getters are labeled "difficult to work with" and praise for successful projects or work is only given to a team leader, never the individual who made it happen.

    Advice to Senior ManagementTake a good hard look at your "Board Room" mentality. (The Joint Commission has a gigantic and oppressive board room which does nothing to create a sense of working togehter.) Only certain people are invited to the table, and only if they have a name placard in place. Everyone else is held in silence in the gallery and allowed to observe, but not participate. You are missing a major opportunity to move the organization into the 21st century by only listening to those you invite to speak.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    2 people found this helpful  

    Very Poor Environment in the Accounts Receivable Dept.

    Senior Accts Receivable Assistant (Former Employee) Oak Brook, IL

    ProsNice location & building with parking garage, good health benefits.

    ConsManagement & H/R do not follow through with resolving areas that need to be worked on. Poor management leads to micro-managing by employees which leads to a toxic environment. Even after several meetings with H/R, the problemed manager did not changed which forced three employees to leave within 4 months! If you are looking to join an orginazation who follows through with listening to their employees, this would not be the organization! H/R does not keep good records of all complaints either, some seem to have never been recorded.

    Advice to Senior ManagementHave Managers who are experienced with how to manage people! There are so many deserving people with great management skills, why keep poor environments, make changes as promised. Employees shouldn't be exposed to terrible environments, managers need to get control of their departments & employees.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Accounts Receivable & Pricing Department - Very Poor Environment

    Accounting Assistant (Former Employee) Oakbrook Terrace, IL

    ProsNice Building and Cafeteria, Decent Benefits

    ConsPoor Management, Non Trusting Environment, Employees who disrespect each other. Very unhealthy atmosphere to work in which makes for a long day. Employee turnover is high, 3 employess have left the A/R & Pricing Department in the past 8 months...one of those employees returned to a different department where management/atmosphere is good.

    Advice to Senior ManagementBeware of what goes on outside in your department, this is a very important part of being a manager. Also build relationships with all the employees you manage not just a selected two who feed the manager with information whether that information be true or false. The Joint Commission needs to listen to their employees and make changes where necessary, instead it seems no one wants to deal with the problems....they need to "Walk the Talk".

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    long-time employee (13 years)

    Associate Director (Current Employee) Oak Brook, IL

    ProsBenefits, reputation within healthcare industry. Joint Commission has a long standing history and is a known leader in setting standards. New CEO has been great asset to the enterprise and has brought great ideas forth about process improvement within the organization (....about time they practice what they preach!)

    ConsJCR management very incompetent. Poor businesss skills. Morale is lower than ever (been there 13 years) with no signs of improving anytime soon.

    Advice to Senior ManagementNeed some fresh blood in upper management. Hopefully new CEO will recognize this very soon and bring in some more effective leaders.

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