The Nielsen Company
3.0 of 5 1,121 reviews
www.nielsen.com New York, NY 5000+ Employees

The Nielsen Company Reviews

Updated Jul 5, 2014
All Employees Current Employees Only

3.0 1,121 reviews

                             

78% Approve of the CEO

The Nielsen Company Chief Executive Officer Mitch Barns

Mitch Barns

(101 ratings)

53% of employees recommend this company to a friend
117 Employee Reviews Back to all reviews
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    1 person found this helpful  

    In humane expectations

    Team Leader (Former Employee)
    Tampa, FL

    ProsGood vacation, 401k, sick pay and Holiday pay and state of the art facility.

    ConsThe turn over is so high that you are constantly training new people.

    Advice to Senior ManagementChange your Key Performance Indicators.

    No, I would not recommend this company to a friend

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    Awful

    Membership Recruiter (Former Employee)

    ProsPossibly a good entry level position.

    ConsDoor to door trying to get homes to become Nielsen TV research homes. Have to hook up boxes with many wires to every TV in home. Backs must be taken off of TVs to attach information collection device. Must indicate with a remote who is watching TV. Huge pain for families. Middle and upper income homes do not want to participate. Only allowed to call on certain homes in the research area. Very antiquated technology. Must achieve certain number of new homes per week constant micro management. Software to log in information is very antiquated and time consuming.

    Advice to Senior ManagementCompany is a joke

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Worst company ever, I'd rate 0 stars if that was possible.

    Survey Editor (Former Employee)
    Oldsmar, FL

    ProsLooks good on a resume to employers who have not worked there themselves. And if they have worked there they may hire you based on pity alone for having to work at and deal with such high levels of incompetence.

    ConsManagement are bullies and it takes months for HR to do anything about them, if at all. HR usually only acts after droves of team members complain or leave.
    No one has any work ethic or morale because they do not feel valued or secure in their jobs. Management is constantly changing, always for the worst.
    When the team members can't stand the bullying and mismanagement of certain Managing Editors and quit, they aren't replaced so the team members who are left just become more and more over worked and taken advantage of.
    Outsourcing is to the point where you have to call India on your personal cell phone just for them to reset your computer password. It's so hard to understand them that it ends up taking an hour from your day just to have them complete a simple task.
    People are kept in part-time positions for years while people that exhibit clear signs of being psychopaths are promoted based on their skills as manipulative bullies and brown-nosers.
    They claim to promote based on merit but then don't interview every person that applies for a job and choose old white men for jobs over people with metrics twice as good as the old white men.
    Once an employee is promoted to full-time the benefits are expensive and cover nothing. No one ever receives raises except those special people recruited for the 'fast track' to management. Another slap in the face to people who work hard but are passed over and ignored.
    I had one managing editor confront me about not taking a break when I had enough work for 3 employees to complete because we were short staffed. He said he had watched me complete my work and knew exactly how long (down to the exact minute) it took me to do each task. I found it creepy and invasive. I also wonder about exactly how much work he has to do if he has time to sit around and watch other people Big Brother style.
    If your stock is rising so quickly and you have such high profits, then how dare you not offer good benefits and pay to the people who have helped the company.

    Advice to Senior ManagementStop taking advantage of your employees. Stop outsourcing to India, it's disgusting. Offer full-time positions to every person who works hard and fire the losers who don't put in any effort. Stop promoting people that would make good serial killers.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    2 people found this helpful  

    Short life

    Anonymous Employee (Former Employee)

    ProsArbitron employees received a presentation about the opportunities to grow and the team-work culture at Nielsen. Many of us never saw that (see cons)

    ConsI had worked for Arbitron Inc for 15 years, Shortly after the merger with Nielsen a large part of the Arbitron workforce was notified that they would be part of a reduction-in-force. Our group was part of the RIF. I was never interviewed regarding the applications that I had developed for the company. As far as I know, the presentation by my manager to the new administration was marginalized. Everything seemed pre-ordained without regard for truly learning the intellectual content that they were buying.

    Advice to Senior ManagementWhen you want to transition people and processes, make sure you talk to all the right people, explore all the variables and risks, and then keep them in the job until the transition is complete. Arrogance is not a virtue. Timelines mean nothing if you meet them and then have to rework everything to make it right.

    No, I would not recommend this company to a friend

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    They purchased Arbitron and took the technology and laid off all the staff.

    Senior Systems Analyst (Former Employee)
    Columbia, MD

    ProsI don't have any pro's. This company is only out to become a monopoly and buy other companies intellectual property and then layoff their entire staff..

    ConsThe whole company is one big con. I had one employee ask me if I wanted to work their even though they laid me off and when I said no she said "good choice, I have been here 10 years and they are a rotten company". I understand why people stay working for companies they don't like so I didn't purse it any further. I had already been laid off.

    Advice to Senior ManagementGet a heart.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    It was a great place to work until they brought in Mitchell Habib

    Internal Auditor (Former Employee)
    Tampa, FL

    ProsHR tries to make the place fun and interesting.

    ConsThere is no loyalty. They don't care what you know, it is all who you know. You will see mothers and sons who are in high positions that only got there because of knowing someone. Many CPA's and MBA's working on a lower level while VP's only hold BA's or less.

    Advice to Senior ManagementRealize that your VP's do not have the skills to run their departments, it is the people they employ that do all the work for them and the VP's just conveniently take other people's work and brand it as their own. There is so much new talent out there, get rid of the old and in with the new and higher educated!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Horrible position

    Membership Representative (Current Employee)
    Chicago, IL

    ProsNielsen is a well recognized name and an industry leader.
    Company car, computer, phone, and fuel card are all great perks.
    Hands on experience on how TV ratings work.

    ConsThere is no such thing as a work-life balance. You are forced to work 7 days a week if you have not hit your numbers.

    Everyday is considered a production day, which means there is no such thing as a vacation or time off. You are always accountable for your numbers even when you go on vacation. Quotas are not even prorated when you go on vacation or go on sick leave.

    There are no opportunities for advancement within the company.

    People are forced out of their jobs by receiving no work, or horrible work that is impossible to resolve.

    The success of this role depends on your territory and manager.

    Some of the areas you have to work in are extremely dangerous and will have gangs, bedbugs, shootings, and cops will ask you to leave because its too dangerous.

    Manger will play favorites and those people will be given better work and will even be given work in others territory.

    Technology needs a major overhaul. The computer systems you use are ancient and need to be replaced.

    The questions you ask homes are too long and most homes are upset by the time you leave.

    Advice to Senior ManagementLearn how to improve the MR and FR role. At the moment this role has a high turn over because employees are undervalued and abused. Also, try to be ethical and allow employees to move into other roles. Offer better raises for employees that are more than 2%-4%. This role supports a core business of Nielsen and employees should be taken care of. STOP playing favorites and don't change goals on metrics before reviews so you can pay employees less and rate them lower.

    No, I would not recommend this company to a friend

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    Ugh. You couldn't pay me enough to want to work here.

    Anonymous Employee (Former Employee)

    ProsCompany promotes collaboration in the workplace. Trying to emulate the environment of an agile start up with over 40,000 employees worldwide is admirable. Very good at making things seem appealing. Oh, and there's an internet bar in the lunchroom so you can have meetings when you chow down that bologna sandwich.

    ConsHorrible work/life balance. Decisions focused solely on bottom line with little regard to customer, no communication from management, nepotism, complete lack of quality management.

    Advice to Senior ManagementStart walking the talk. Open, simple, integrated? Might want to take a look in the mirror. Don't screw up the radio ratings due to your ignorance.

    No, I would not recommend this company to a friend

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    Time to move on.....

    Research Analyst (Current Employee)
    Chicago, IL

    ProsCompany has many products and there is much to learn the first couple years. Not a bad place to start and promotes working from home.

    ConsToo much cost cutting and outsourcing many positions and low wages. Forced to move to smaller terminal space, that working from home was more comfortable. High turnover and horrible ranking system which disappoints many employees to leave.

    Advice to Senior ManagementGet rid of the forced ranking, your employee retention rate will be much higher.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    sexist company that underpays employees and encourages bullying

    Survey Editor (Former Employee)
    Oldsmar, FL

    ProsI have nothing good to say about this company. It was close to my house, that's about it.

    ConsIt was impossible to get time off for vacation and most people would just call out on the days they were denied time off for, leaving others with twice the work. ----Managers bully employees and are protected by other managers. Manager of Operations refused to listen to any complaints brought to him and HR did nothing to address the many complaints. HR doesn't answer emails and takes weeks to respond when they do.
    Work is unfairly distributed between employees.
    Most employees are part-time and have the 'carrot' of full-time dangled in front of them and never get better pay or benefits. The benefits package is an expensive joke and pay raises are rarely given out to anyone. They have a PPR system for rating yearly performance and it's out of 4 points. No one ever gets 4 points, so it's impossible to feel valued.
    Departments are disbanded and the people are told to apply to other jobs within Watch Ops but usually have to leave. I assume this is so Nielsen can avoid paying severance.
    How can a company that makes billions of dollars a year justify not paying employees well and having a huge outsourcing contract to India? Men in the office make sexist and disgusting comments and aren't reprimanded. People move up in the company not by actually working hard but by sucking up, and doing extracurricular activities like newsletters that no one reads. Managers actively work to block people from promotion by extending their probation periods too far, etc. I did nothing wrong, gave my two weeks and left in good standing but on my last day I was barred from the building with no explanation given by anyone. I didn't get to say goodbye to anyone or take my belongings home with me.

    Advice to Senior ManagementStop promoting inept men over qualified women and take care of your employees.

    No, I would not recommend this company to a friend

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