The UPS Store
3.5 of 5 133 reviews
www.theupsstore.com Atlanta, GA 1000 to 5000 Employees

The UPS Store Reviews

Updated Jun 21, 2014
All Employees Current Employees Only

3.5 133 reviews

                             

77% Approve of the CEO

The UPS Store President Tim Davis

Tim Davis

(26 ratings)

65% of employees recommend this company to a friend
16 Employee Reviews Back to all reviews
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    Super low pay

    Associate (Former Employee)
    El Cerrito, CA

    ProsIf you're desperate for a job, most likely, you'll get hired.

    ConsPay is barely above minimum wage, responsibilities are extreme, they should be paying double.

    Advice to Senior ManagementIf you really want quality employees, pay them accordingly.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Long hours and little pay

    Anonymous Employee (Former Employee)

    ProsWas able to negotiate my days and hours worked

    ConsCustomers were rude and would call headquarters to report you. Headquarters were constantly giving customers discounts which partially came out of owners pockets.

    Advice to Senior ManagementHeadquartes needs to review the royalty structure and what royalties should actually be taken from

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    Store Clerk

    Anonymous Employee (Former Employee)

    ProsThe boss hiring the store is very rude, incompetent, and probably going senile. Even scares away own customers.

    ConsI wouldn't work here for it's not worth it.

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    Can be fun place to work

    Anonymous Employee (Current Employee)

    ProsThe people you meet, variety of work.

    ConsHeavy lifting, things to pack may be dirty.

    Advice to Senior ManagementPay people according to ability and time on the job.

    Yes, I would recommend this company to a friend

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    A lot of work for little pay and no benefits.

    Customer Service Representative (Former Employee)

    ProsCo-workers and customers are friendly. You are always busy.

    ConsAll that you would expect from a small business and there isn't enough employees working in the store at once.

    Advice to Senior ManagementHave more employees working in store for busy times and raise pay. Also treat employees better because they work hard.

    No, I would not recommend this company to a friend

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    Franchise Business - Your Mileage May Vary

    Store Manager (Current Employee)

    ProsDoing something different every day, great interactions with regular customers and fun problem solving. The business model is a good one.

    ConsIndependently owned stores mean that some (like mine) are run poorly or the owners are a bit crazy and unprofessional. Be careful to interview your boss just as much as they interview you.

    Advice to Senior ManagementFar more frequent checks of older stores. Our store follows practically NONE of the franchise rules.

    Yes, I would recommend this company to a friend

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    Day in the life

    Sales Associate (Current Employee)
    Washington, DC

    ProsEasy, lots of extra time for computer research/schoolwork depending on day of week.

    ConsVery boring and repetitive, same tasks every day.

    Advice to Senior Managementprobably takes about 2.5 years to move up.

    No, I would not recommend this company to a friend

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    The Ups Store

    Store Associate (Current Employee)
    Irvine, CA

    ProsGood Work Experience
    Learned A Lot
    Slow but has rushes

    ConsShitty pay
    usually shitty hours
    micro mangament(typical with franchises)

    Advice to Senior ManagementLearn how to keep good employees unless you want to train new people for your stores entire existence.

    No, I would not recommend this company to a friend

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    it's a franchise

    Sales Associate (Former Employee)

    Pros- pretty good pay for a college student just looking for a part time job.
    - wonderful co workers.
    - hours were flexible

    Cons- multi tasking can be stressful when it's only you there and there's a line of people out the door.
    - student rush periods are crazy
    - dealing with unhappy customers when they complain about the prices of packaging and shipping is annoying but it's retail ..
    - it's a franchise so if you have an abusive boss/general manager you're going to have a terrible time.

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    Eh...

    Franchise Consultant (Current Employee)
    New York, NY

    ProsWork alot by yourself. Get an expense card and all

    ConsYou earn your pay...all of it.

    Advice to Senior ManagementPromote people with Franchise experience.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at The UPS Store reviews and ratings — including employee satisfaction and approval rating for The UPS Store CEO Tim Davis. All 16 reviews posted anonymously by The UPS Store employees.