The UPS Store Reviews

Updated June 30, 2015
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5.0
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Approve of CEO
The UPS Store President Tim Davis
Tim Davis
7 Ratings

Pros
  • I loved the flexible hours and the small staff that I worked with (in 7 reviews)

  • It is a laid back environment during non-holiday seasons and great for college students (in 7 reviews)

Cons
  • Low pay and minimal opportunity for promotion (in 10 reviews)

  • No benefits as independently owned (in 9 reviews)

More Pros and Cons

38 Employee Reviews

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  1. Packing associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The UPS Store part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    very very flexible schedule wise. close connection with other employees and employer. hours of operation are great, not many weekend hours necessary

    Cons

    since so close, hard to call in sick, not many other employees to cover for you, people still think that shipping is cheap and it isnt no matter where you go.

    Advice to Management

    I dont really have any. sometimes a little more communication with management and customers. my boss never seems to be there.


  2. sales rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The UPS Store

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible hours, good part time job during college

    Cons

    customers have little knowledge what the ups store truly is


  3. Great first job!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The UPS Store part-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    If the store has a good owner/operator/manager, this can be an amazing job.
    Great experience for a first job.
    Develops customer service/customer relations experience.

    Cons

    The only con I experienced (again this is if the store has a good owner), was that there is little chance of going full time or receiving benefits. This may vary from store to store.

    Advice to Management

    Treat your employees right, allow them to run the store and do a good job, but do not give them too much free reign over the store. Check in every now and then.


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  5. Owner, two franchises

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Owner Operator in Birmingham, AL
    Former Employee - Owner Operator in Birmingham, AL

    I worked at The UPS Store full-time (More than 10 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Great to have the flexibility, loved building the customer relationships

    Cons

    Too much competition with the franchisor


  6. splendid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Associate in Cleveland, OH
    Current Employee - Store Associate in Cleveland, OH

    I have been working at The UPS Store

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    fast paced, variety of tasks to accomplish

    Cons

    nothing really! slow during summer season so there isnt a whole lot to do if your store doesnt do a lot of print jobs.

    Advice to Management

    all are individually owned so it really depends on the specific store itself


  7. Very good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Knoxville, TN
    Current Employee - Manager in Knoxville, TN

    I have been working at The UPS Store

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    excellent benefits I do not have any complaints

    Cons

    i do not have any complaints

    Advice to Management

    great company


  8. Good place to work while in school

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Los Angeles, CA
    Current Employee - Manager in Los Angeles, CA

    I have been working at The UPS Store full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexible hours if you are in college, decent pay if you work in an upper income area

    Cons

    No room for advancement beyond manager since they are franchised but gives you good skills for future job


  9. Good management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The UPS Store

    Pros

    Not too labor intensive, rarely do you get a super heavy package.

    Cons

    None that I can think of.


  10. its been a good job as a full time student was the perfect part time job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at The UPS Store

    Recommends
    Recommends

    Pros

    flexible hours and great management

    Cons

    a lot of work but not payed enough

    Advice to Management

    do quarterly evaluations on employees


  11. Enjoyed working with people.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Port Orange, FL
    Former Employee - Customer Service Associate in Port Orange, FL

    I worked at The UPS Store

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The different things that are shipped . Liked shipping all over the world. My customers were the best

    Cons

    enjoyed every thing I did for this company

    Advice to Management

    No advice



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