The Wireless Experience Reviews

Updated June 1, 2015
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Brian Wainwright
3 Ratings

5 Employee Reviews

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  1. Wainwright is the man.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at The Wireless Experience full-time (More than 3 years)

    Pros

    coworkers are awesome. CEO is very nice. Top level management is amazing.

    Cons

    No Work/Life Balance. hourly pay is terrible. commission is constantly changing, the District Managers are jokes. half of them don't have formal education.

    Advice to Management

    Hire educated DMs with education in respecting the sales staff and the turnover ratio will lower.


  2. Awful Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Specialist in Mays Landing, NJ
    Former Employee - Wireless Specialist in Mays Landing, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Wireless Experience full-time (More than a year)

    Pros

    It's easy to request off.

    Cons

    They would change a person's clock-ins so you get paid less. The upper management is very unprofessional. Insurance is too high, They would sell refurbished/used devices.

    Advice to Management

    Set better boundaries with employees. So not be very friendly towards them then talk bad about them with other employees or turn on them and become their worst enemy if they do one thing wrong.


  3. The wireless lack of experience is what this should be called

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    you can gain experience maybe

    Cons

    -pay -hours -managers -no benefits -90 percent of what I was told at my interview was a complete lie -not a full time schedule -managers do lie to you here -overall horrible atmosphere to work and not postive enviornment

    Advice to Management

    Stop lying to yor employees and figure out how to run a non corrupt company


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  5. Nope

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at The Wireless Experience full-time (Less than a year)

    Pros

    Coworkers are sometimes cool; during dead hours you can have fun just talking about things.

    Cons

    TWE buys their phones indirectly in order to make more GP off of the sales. They're often refurbished, though they pass them off as new. I was at a store that TWE bought out and they completely changed our commission structure in a negative way. Rules brought on by TWE were overly strict for no reason. Had to come to the store nearly an hour before it opens even though it only takes 10-15 minutes max to get everything ready. Management not professional and rarely was punctual.

    Advice to Management

    Hire people who aren't idiots.


  6. The Worse Experience Every

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scranton, PA
    Current Employee - Anonymous Employee in Scranton, PA
    Doesn't Recommend

    Pros

    The company is in great position to become the largest dealer of AT&T Wireless. However has no management abilities.

    Cons

    More then 10 employees have left this company in the Northeastern Pennsylvania because of the micromanaging of the District Manager. The way she talks to employees in front of customers and co workers has cause people to leave the company. This company changes commission metrix to fit itself. They will do what ever they can not to pay you commission and if you preform better then average the DM will make a reason up to fire you. Work somewhere else

    Advice to Management

    Provide further training for your district managers and stores managers on how to treat employees.



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