Thomas Cook

  www.thomascookgroup.com
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Thomas Cook Reviews

Updated Jun 20, 2014

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All Employees Current Employees Only

3.1 38 reviews

75% Approve of the CEO

Thomas Cook Group CEO Harriet Green

Harriet Green

(12 ratings)

42% of employees recommend this company to a friend
3 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Them & Us On a Massive Scale

    Anonymous Employee (Current Employee)

    ProsSome of the people are great to work alongside. I can't really think of that many more....

    ConsRed-Tape. On everything from currency ordering to discount levels. The "Retail Transformation" saga. Feeling disjointed from management team.

    Advice to Senior ManagementStop. Just stop everything and realise that you have a legacy workforce from Thomas Cook working alongside people from Going Places and the Co-operative Travel. Use the best of all 3 brands, rather than trying to assimilate everyone into the same robot. Get rid of Cluster Managers where they are not needed or struggling (ours is shocking) and get full-time store managers back that actually have the ability to manage their time to do all the mind-numbing stuff at the times that the "DILO" says they should be done. That's just to be going on with, get back to me when you have a plan....

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    thomas cook high staff turnover

    Representative (Current Employee)

    ProsGood way to see parts of the world, however a very inflexible company when attempting to organise a sideways move.

    ConsThe resort management can be very settled in their way, and reluctant to adapt to new ideas, or even to change their location possibly due to their recieving little sweetners from suppliers

    Advice to Senior ManagementEmploy your staff at a junior level on full time year round contracts, after their first or second contract to ensure retention of good staff

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Not exactly as described on the tin

    Team Leader (Current Employee) Bradford, Yorkshire and the Humber, England (UK)

    ProsConcessions on holidays, company events such as celebrations, steady amount of work, fantastic team of people, dependable staff in times of need,

    ConsManagement not quite sure what to do with team leaders, Some team leaders have had more development than others (such as myself) and are earning more because of it.

    Advice to Senior ManagementGive all staff a fair crack of the whip and don't look down on those at the entry level jobs as beneath you. If it wasn't for them, you wouldn't look good to your boss!

    No, I would not recommend this company to a friend

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