Thomas Cook

  www.thomascookgroup.com
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Thomas Cook Reviews

Updated Jul 17, 2014

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All Employees Current Employees Only

3.1 38 reviews

75% Approve of the CEO

Thomas Cook Group CEO Harriet Green

Harriet Green

(12 ratings)

42% of employees recommend this company to a friend
8 Employee Reviews Back to all reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    great company , lot of politics and oldies

    Head - Foreign Exchange (Former Employee) Chennai (India)

    Prosgreat company , good perks , less work pressure

    Conslow salaries , transfers , oldies and politics

    Advice to Senior Managementplease improve salaries and prune oldies based on work efficiencies rather than office politics

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    Them & Us On a Massive Scale

    Anonymous Employee (Current Employee)

    ProsSome of the people are great to work alongside. I can't really think of that many more....

    ConsRed-Tape. On everything from currency ordering to discount levels. The "Retail Transformation" saga. Feeling disjointed from management team.

    Advice to Senior ManagementStop. Just stop everything and realise that you have a legacy workforce from Thomas Cook working alongside people from Going Places and the Co-operative Travel. Use the best of all 3 brands, rather than trying to assimilate everyone into the same robot. Get rid of Cluster Managers where they are not needed or struggling (ours is shocking) and get full-time store managers back that actually have the ability to manage their time to do all the mind-numbing stuff at the times that the "DILO" says they should be done. That's just to be going on with, get back to me when you have a plan....

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Most boring internship I've had

    Fairs & Events (Former Employee) Oberursel (Germany)

    ProsThe working environment at Thomas Cook is very friendly and the general reputation of the company is quite good. Employees seem happy with their jobs.

    ConsThe workload varies dramatically, I had the bad luck to be there during a slow period. From the perspective of an intern, hierarchical structures are very confusing.

    Advice to Senior ManagementEnforce clear consistent culture and hierarchy.

    No, I would not recommend this company to a friend

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Leaders in the industry and reat place to learn, but no transparency with respect to HR practices

    Anonymous Employee (Former Employee)

    Pros- welcome new ideas
    -good performers are given recognition
    -growth and career plans are great

    Cons-inflated CTC and what you get in hand is nothing compared to whats on paper
    -unfair appraisal system where everything depends on the "bell curve" and normalization happens after your round of appraisal and it is changed without your consent
    -they keep crying about rationalizing costs but senior management seem to be splurging like its the end of the world

    Advice to Senior Managementbe transparent and stop making false promises

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Work at Thomas Cook only if you are getting paid enough...

    Anonymous Employee (Former Employee)

    ProsIf you are working as a contractor, you can make good money. The office ambiance and location are great.

    ConsThe place is totally unstructured with no process in place. Some people have been made managers, leaders without them having people management skills. If you are in IT, it's a big step going backwards as they don't keep up with technology (what else you can expect from a travel company)

    Advice to Senior ManagementPut some process, guidelines in place.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    thomas cook high staff turnover

    Representative (Current Employee)

    ProsGood way to see parts of the world, however a very inflexible company when attempting to organise a sideways move.

    ConsThe resort management can be very settled in their way, and reluctant to adapt to new ideas, or even to change their location possibly due to their recieving little sweetners from suppliers

    Advice to Senior ManagementEmploy your staff at a junior level on full time year round contracts, after their first or second contract to ensure retention of good staff

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Not exactly as described on the tin

    Team Leader (Current Employee) Bradford, Yorkshire and the Humber, England (UK)

    ProsConcessions on holidays, company events such as celebrations, steady amount of work, fantastic team of people, dependable staff in times of need,

    ConsManagement not quite sure what to do with team leaders, Some team leaders have had more development than others (such as myself) and are earning more because of it.

    Advice to Senior ManagementGive all staff a fair crack of the whip and don't look down on those at the entry level jobs as beneath you. If it wasn't for them, you wouldn't look good to your boss!

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    travel consultant unhappy

    Travel Sales Consultant (Former Employee)

    Prosmany locations, variety of work, ability to transfer to other locations

    Conspoor pay, mall hours, little incentive

    Advice to Senior Managementmore incentives for agents, better pay

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