Thomson West

  www.thomsonreuters.com
  www.thomsonreuters.com

Thomson West Reviews

Updated August 28, 2014
Updated August 28, 2014
71 Reviews
2.9
71 Reviews
Rating Trends

Recommend to a friend
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Thomson West President and CEO Peter Warwick
Peter Warwick
32 Ratings

Review Highlights

Pros
  • Work life balance, great pay, wonderful supervisors and great officemates (in 5 reviews)

  • Excellent benefits, flex work schedule for sales, great name recognition in the market, strong elearning content for compliance and training (in 3 reviews)


Cons
  • Flexibility is getting worse and I don't really view Thomson West as a company in favor of work/life balance (in 4 reviews)

  • The comp plans are constantly changed, and not in a positive direction (in 5 reviews)

More Highlights

7 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Going down the drain

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Eagan, MN
    Current Employee - Anonymous Employee in Eagan, MN

    I have been working at Thomson West full-time (more than 10 years)

    Pros

    Most of the co-workers are great and are a lot of fun!

    Cons

    Company is constantly looking to put more money in their pocket books at the expense of many expert, knowledgeable employees. There is really no room for growth unless you know someone and/or are riding senior managements coat tails. Flexibility is getting worse and I don't really view Thomson West as a company in favor of work/life balance.

    Advice to ManagementAdvice

    Allow better work-life balance opportunities. There are many jobs that can be done remotely, yet, our management chooses to remain in the stone-age and feels the need to have employees present in the office. Yet, they see no issue if you work your in-office hours in addition to extra hours on nights and weekends. Again - they are more about the work and less about the personal life and family time.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    You are not going to get a gold watch from Thomson West

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Field Manager in Detroit, MI
    Former Employee - Regional Field Manager in Detroit, MI

    I worked at Thomson West full-time (more than 10 years)

    Pros

    One can make $200K with out a high tech back ground or a high level of intellect. Working remotely you may have a great deal of autonomy, depending on the division and RFM. Thomson West is the leader in the legal-research business.

    Cons

    They have stopped developing their own products and are acquiring companies that appear to "fit" into the business model. However, the fit is often more wishful thinking than practical and the field reps get pressured to learn and sell products that are 2nd or 3rd tier and no one really understands how to position the value.

    Every year, a new theme. One year, they are a "solutions" company, the next year they are a software company. They want to hire reps with SaaS experience but can't pay for the talent. Constantly looking outside the company for help solving the internal problems.

    Very few people ever retire from the field organization. Chances are you are going to be "displaced" or terminated and they will do nothing to help you find another position, internally. Also, having a subscription-based job, where the industry knows that numbers are often inflated by gaming the comp plan, you are not going to be highly sought after. That probably explains why so many former reps end up working for second-tier competitors.

    Advice to ManagementAdvice

    Go back to what you did best: selling access to information and develop you own products that are driven by that information.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Difficult environment-- poor managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Marketing
    Current Employee - Sales and Marketing

    I have been working at Thomson West full-time (more than 8 years)

    Pros

    Good mature product-- there are some bright motivated people but they are overshadowed by the "look and act a certain way" popularity contest that has become the culture here these last few years.

    Cons

    Regional managers tend to be anti-family and women, denying sick days and vacation time for non business reasons; favoritism is rampant with little to no rewards for merit. Unethical sales culture (backroom dealings and arbitrary pricing for customers). Constantly creating new products to push onto customers who are tired of the constant sales, yearly layoffs/reorganization with little to no stability in your territory or employment.

    Advice to ManagementAdvice

    Stop reorganizing; reward for merit instead of letting the managers create a popularlty contest culture.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Treats its attorney editors like dirt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Attorney Editor in Rochester, NY
    Current Employee - Senior Attorney Editor in Rochester, NY

    I have been working at Thomson West

    Pros

    Barest minimum of hours required, can set own start/stop time, friendly folks,

    Cons

    Mind-numbing banal work (inserting thousands of footnotes a week into books), attorneys treated with contempt, have to report to supervisors who are not lawyers - some with no college degree. Senior management on site possibly insane.

    Advice to ManagementAdvice

    Fire the directors.

    Doesn't Recommend
    No opinion of CEO
  6. 2 people found this helpful  

    Depends on your manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Eagan, MN
    Former Employee - Anonymous Employee in Eagan, MN

    I worked at Thomson West

    Pros

    Benefits are reasonable, particularly the health care and dental plans. Tuition reimbusement program is very competitive with what other companies offer.

    Cons

    They get awards for family-friendliness, but it really depends on your manager. My manager declared that you could either spend time with your family, or you could put in longer hours at work and get promoted and feed your family. No lie. Said manager also said that employees should not be given extra training, as everyone was 'too dumb' to understand advanced concepts for promotion. Yet, this guy was the apple of senior management's eye.

    Doesn't Recommend
    Disapproves of CEO
  7. 3 people found this helpful  

    Excellent experience selling for the market leader in the legal software and research sales industry.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Field Sales Representative in Chicago, IL
    Current Employee - Field Sales Representative in Chicago, IL

    I have been working at Thomson West

    Pros

    Flexibility of the position has been great, as well as the ability to work from wherever I chose to. Selling the best product in the legal research market has been a joy and a pleaxsure. The company has consistently invested a tremendous amount of resources in new products, which are released every year so lawyers can do their jobs faster and better.

    Cons

    For the last 4 years, West has continuously changed comp plans by lower commission and compensation, increasing quotas significantly every year and removing incentives for high performers. This year, they are simply getting rid of over 1/3 of the field sales force, to be replaced by inside sales representatives based at company's headquarters.

    Advice to ManagementAdvice

    If it isn't broken, why are you trying to fix it? In 2011, upper management's attempts to "fix" what wasn't broken has resulted in the worst performance for Q1 ever.

    Doesn't Recommend
    Disapproves of CEO
  8. 2 people found this helpful  

    Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at Thomson West

    Pros

    It is not at all stressfull - almost feels like litlle work

    Cons

    several - pay, growth, work life balance

    Advice to ManagementAdvice

    Leaders should focus on management at lower levels

    Doesn't Recommend
    Disapproves of CEO

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