Thomson West Reviews

Updated November 4, 2014
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Thomson West President and CEO Peter Warwick
Peter Warwick
35 Ratings

18 Employee Reviews

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  1. 6 people found this helpful

    Watch out for the re-orgs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Thomson West full-time (more than 8 years)

    Pros

    I was in Sales at TR Legal (West) for about 8-10 years. Certain territories and products offer the ability to make a lot of money - but, 2014 is the year of Finance cracking down on comp plans and ensuring that doesn't happen. 2015 might be different. As a salesperson, the TR brand will open doors for you. Some of the products are phenomenal, and even when your product shouldn't otherwise be in the mix for consideration, sometimes you'll still be in the mix. Ability to work from home is great if that's something you value. Overall the comp can be good when things are humming along.

    Cons

    Since 2008 it's been almost annual reorgs of the sales force as the company tries to find growth. If senior management gets up at a meeting and promises "no more re-orgs," don't believe it for a second. If you're smart you can end up in a good position for the following year, or you can end up in a bad spot. New comp plans and territories will be launched on Jan 1 each year and "surprise" here's your mission for the next 12 months, you will have very little say in the matter. It's not political (mostly), its just whatever management decides is the strategy du jour. If you don't work in New York or Minnesota, your career options are going to be very limited, and it will be just a job. HR only hires and fires, they pay no attention to ongoing employees.

    Advice to ManagementAdvice

    Stop the re-orgs. Realize that developing software in-house is not a core competency, keep buying revenue streams from outside. Simplify the comp plan so doesn't read like the tax code referencing every bad incident from the last 15 years, and instead enables the sales force to be productive and grow revenue.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful

    Can make a couple of bucks, but little to no life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Thomson West full-time (more than 10 years)

    Pros

    Better comp than other competitors

    Cons

    No life balance in reality

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful

    No upward mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in San Francisco, CA
    Former Employee - Account Manager in San Francisco, CA

    I worked at Thomson West full-time (more than 3 years)

    Pros

    Nice people and the clients/work can be interesting.

    Cons

    People don't leave this place, so there is no upward mobility even if you are a rockstar.

    Advice to ManagementAdvice

    Identify your true talent and find ways to help develop their careers

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful

    Great vision for the future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Eagan, MN
    Current Employee - Director in Eagan, MN

    I have been working at Thomson West full-time (more than 5 years)

    Pros

    Investing in the business to meet new emerging opportunities in the legal market. Strong market position to allow new product introduction. Strong channel.

    Cons

    Limited growth in the business in recent years has led to cuts and layoffs. Business lags economic cycles so hasn't felt the "recovery" like other tech businesses.

    Advice to ManagementAdvice

    Need to communicate business decisions that impact employees directly more effectively and with better context, e.g., the recent company memo on merit increases

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful

    Managers are hit and miss.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Test Engineer I in Eagan, MN
    Former Employee - Software Test Engineer I in Eagan, MN

    I worked at Thomson West

    Pros

    Excellent benefits package, talented developers, professional environment, attempting to go agile on many of the technology projects (aka more natural work approach)

    Cons

    Stressful experience working with incompetent testing manager who did not have any respect whatsoever from the development manager or project champion....none of the above had a grasp on the true scope of a data migration project, and therefore were not able to effectively communicate to their direct reports manageable expectations.

    Advice to ManagementAdvice

    Time management of direct reports got out of hand....tracking people's time down to the 2 hr level of granularity backfired on project progress.

    Recommends
    No opinion of CEO
  7. 3 people found this helpful

    A mediocre experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Eagan, MN
    Former Employee - Anonymous Employee in Eagan, MN

    I worked at Thomson West

    Pros

    Nice people, good work life balance, down to earth culture

    Cons

    Felt stifled, no room for growth, a very functionally segmented company with no information sharing

    Advice to ManagementAdvice

    Sharing information across functional boundaries and allowing process improvement projects to reach beyond their specific function or area.

    Approves of CEO
  8. 2 people found this helpful

    Financially rewarding but high stress on sales performance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Representative in Dallas, TX
    Current Employee - Sales Representative in Dallas, TX

    I have been working at Thomson West

    Pros

    Reconized name in the industry. Good quality product.

    Cons

    Constant increase in quotas as territories were sized down. No residual business to Rep after sale but expectations of customer relations on accounts for which you are not paid.

    Advice to ManagementAdvice

    Manage expectations on the management leel as well as the sales force

    Doesn't Recommend
    No opinion of CEO
  9. 2 people found this helpful

    Short lived time with West due to "restructuring"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Thomson West

    Pros

    - As a large company, benefits are better than what you'd get from a smaller company. Vacation/personal time off was generous. If you start with the company in the middle of the year, your time off will be pro-rated.

    - (See Con) If you're laid off due to "reorganization", severance is plentiful as well. There's a minimum number of weeks they'll give you even if you've been with the company less than a year.

    - Travel to 2 conferences per year (locations have included Orlando, Vegas, San Diego, etc.)

    - Flexibility with work schedule/hours

    Cons

    - As a large company, they have yearly "reorganizations". November is the worst month because you don't know if you'll have a job the next year or not. I started with the company in June. In November I found out via conference call that my position was being eliminated nationwide (about 40 of us). At my interview, I stressed how I wanted long-term employment in a position where I could grow. So much for that...

    - Takes 4 years with the company before your 401(k) will fully vest.

    Advice to ManagementAdvice

    - Provide better and more consistent feedback to employees. My manager hardly ever worked with me.

    No opinion of CEO
  10. 1 person found this helpful

    Please try harder to keep jobs in this country -- stop outsourcing work to India and China.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Publishing Specialist in Cleveland, OH
    Current Employee - Senior Publishing Specialist in Cleveland, OH

    I have been working at Thomson West

    Pros

    Besides the mandatory "core hours" of 9:30 to 3pm, hours are flexible. It's also possible to work a 4-day, 10 hour workweek. Basically, as long as you work 40 hours/week, when you work those hours are basically up to you. There's also lots of opportunity to work from home if necessary, i.e., if your child is sick.

    Cons

    Because the Cleveland office is relatively small, there is very little opportunity for advancement, unless you consider moving to one of the bigger offices is Rochester, New York or Eagan, Minnesota.
    Upper management doesn't know what's really going on around the office and tends to promote and praise employees who don't necessarily deserve it.

    Advice to ManagementAdvice

    promote the employees who really deserve it.

    No opinion of CEO
  11. 1 person found this helpful

    Great place to work, depending on what you do.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Eagan, MN
    Current Employee - Anonymous Employee in Eagan, MN

    I have been working at Thomson West

    Pros

    Great benefits, good work / life balance, career growth potential, healthy work environment, great office options including company store, Carabou Coffee, free fruit and milk. There are so many areas of the company that would be good to work for, depending on your skill set and aspirations, it could be the place for you. A big company makes you have to work hard if you have any hope of being promoted. Tuition reimbursment is great, as well.

    Cons

    Too much corporate politics (which you'd get anywhere, though), turnover is high within the company, parking can be rough, always facing reorgs and change management,

    Advice to ManagementAdvice

    More communication to middle management and all employees, working at such a big company can cause communication to suffer

    No opinion of CEO

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