Three

  www.three.co.uk
  www.three.co.uk

Three Reviews

Updated November 16, 2014
Updated November 16, 2014
111 Reviews
4.0
111 Reviews
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Three CEO David Dyson
David Dyson
74 Ratings

Review Highlights

Pros
  • It's like going to work within your extended family, a laugh, a giggle, a fun working environment (in 12 reviews)

  • What's great, is that you can make a difference if you are a go getter (in 4 reviews)


Cons
  • Fast paced environment can lead to chaos at times (in 5 reviews)

  • The pace of change and reprioritisation is sometimes exhausting (in 3 reviews)

More Highlights

28 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Informal and friendly atmosphere, but a bit unstructured

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing in Maidenhead, England (UK)
    Current Employee - Marketing in Maidenhead, England (UK)

    I have been working at Three full-time (more than 3 years)

    Pros

    An informal and friendly atmosphere, with a stated dedication to employee happiness.
    Overall employees are committed to getting things done and the company strategy is clear.
    As a result, its one of the better cultures I've worked in.

    Cons

    It can be a little unstructured at times and a positive outlook is often required.
    Resource can be limited, so everyone needs to muck in to get things done.

    Advice to ManagementAdvice

    Stay committed to the 'happy employee' ethos and maintain the informal approach.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Feel part of a big family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Design Authority in Reading, England (UK)
    Current Employee - Technical Design Authority in Reading, England (UK)

    I have been working at Three full-time (more than an year)

    Pros

    You feel part of a big family because you are constantly involved and updated by CEO and the other managers, in company progresses and objectives through conferences and wider team meetings. Professionally there is a good growth plan provided and it is easy to be visible at all levels. Also colleagues at all levels are always friendly and ready to help.

    Cons

    The only improvement needs to be done in some "old style" policies like work location flexibility, which is allowed max one day per week and subject to the single managers and this is demotivating especially long haul commuters; international trips are not paid at all while you can claim expenses (why not leaving a daily forfeit to allow self management?); other travel allowances are too tight for today's prices; to get salary review you have to change position or to wait for a small increase based on inflation! Hope all these will be reviewed soon and the company will be the Top!

    Advice to ManagementAdvice

    Please continue like you are doing, we all feel very proud to work for Three UK.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    You work hard, but have fun doing it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Maidenhead, England (UK)
    Former Employee - Anonymous Employee in Maidenhead, England (UK)

    I worked at Three full-time (more than 5 years)

    Pros

    It's like working in a family, everyone works closely to achieve company objectives. It's got a very laid back but focused culture, doing some bold things to get noticed in the market place. I have every faith in the senior management team and the events they hold such as open bar once a month are a great insight into how the company is performing. I'd quite like to go back to Three one day.

    Cons

    Sometimes there wasn't enough focus on the long term and making difficult decisions that would come to fruition in 3-5 years time. Having left, I've realised that salaries need to increase to align with the other operators though and from an activity point of view it was often all about the here and now rather than the future. Having said that, everything at Three moves so quickly and it was an exciting place to work.

    Advice to ManagementAdvice

    Better reward your existing hard working and effective staff with more development and promotion opportunities. Don't change your culture - it's what kept me there all those years and I loved it.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good fun and relaxed work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chesterfield, England (UK)
    Current Employee - Sales Associate in Chesterfield, England (UK)

    I have been working at Three part-time (more than 5 years)

    Pros

    Great benefits, better than average retail pay and excellent bonus scheme.

    Cons

    The phrase 'The left hand doesn't speak to the right'

    Advice to ManagementAdvice

    Please take some time to actually listen to what the frontline staff are telling you rather than brushing it off.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Ever changing company where no two days are the same

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Finance Employee in Glasgow, Scotland (UK)
    Current Employee - Finance Employee in Glasgow, Scotland (UK)

    I have been working at Three full-time (more than an year)

    Pros

    Coming in to work everyday is something to look forward to. No two days are the same and there's always a buzz around the office. Everyone takes pride in what they do and support their peers.

    At Three you're encouraged to have those open and honest conversations where you see something not working.

    If you come in get your head down and get stuck in you're potential will be recognised and your career journey can really begin.

    Cons

    Because things move so fast it can sometimes be difficult to keep up. However, Three offer great training which can help with keeping up with the pace.

    Advice to ManagementAdvice

    Continue to give regular updates at roadshows.
    Maybe spend some time working with the lower graded staff getting a bit of advice similar to a skip level but doing so by selecting employees at random rather than cherry picking where views can be influenced.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Ever changing, fast paced and exciting to work with a company at the forefront of our industry!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inbound Sales Advisor in Glasgow, Scotland (UK)
    Current Employee - Inbound Sales Advisor in Glasgow, Scotland (UK)

    I have been working at Three full-time (more than 3 years)

    Pros

    we have a laugh and do a good job, we are here to do the right thing for our customers and to build a relationship between them and our network, we are well taken care of, Three are loyal to you if you work hard - and lets not forget the trips are mind blowing!

    Cons

    The opportunities to move forward are not ideal and the changing of bonus and targets etc are always challenging but this is the nature of the beast

    Advice to ManagementAdvice

    I would look at high performers consistency and wage/bonus rewards - dream team is good but can sometimes reward oeople for one or 2 good months selling a specific product - if you sell the most products its difficult to maintain a high mix to compete with someone selling half what you sell :)

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Three is Fun, Social and challenging.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TL Support Role in Glasgow, Scotland (UK)
    Current Employee - TL Support Role in Glasgow, Scotland (UK)

    I have been working at Three full-time (more than an year)

    Pros

    It is a fun environment to work at, the offices are smart and most people are super nice.
    The benefits are great from discounts on Phones, Retailers and bi-annual personal rewards.
    Fast moving industry that is always adapting and therefore no 2 days are the same.
    Loads of room for progression and variance within the company.

    Cons

    The ethos of Three in terms of its behaviours can be a little bit of a culture shock to some people, its not a bad thing as such but depending on previous industry sectors it may be alien to sum people. I know it wasn't something I had ever came across in my years in various different industries.

    Advice to ManagementAdvice

    I think there is still a slight divide between Offices within the UK, the offices may look the same but that is probably where a lot of the similarity ends.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    My 13 months to date at Three (joined July 2013)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Resourcing Partner in Maidenhead, England (UK)
    Current Employee - Resourcing Partner in Maidenhead, England (UK)

    I have been working at Three full-time (more than an year)

    Pros

    Always lots going on (which can mean new opportunities or roles). Very friendly and warm culture, the board are very engaged with staff and approachable. We have clear values/behaviours that are simple to understand. Rewards entrepreneurial minded people as your successes are celebrated and recognised. You can easily see the impact of what you've done at Three.

    Cons

    Significant amounts of change and relative lack of process (compared to more mature corporate firms) at times can make it quite chaotic. Some people will like this and can manage it, but it's not for everyone. You need to be self starter and go-getter to make things happen at Three. Especially if you're coming in to a new role you will be rewarded if you are proactive in your approach. Our brand messages and internal values have been quite mixed and continually changing but we're now settling on a more consistent message (still some work to do). We could definitely plan better as a company and try to take a better longer term view to decisions (to make the amount of change needed less moving forward).

    Advice to ManagementAdvice

    We could celebrate successes and internal promotions/moves a bit more. I feel we need stronger and less collaborative decision making at times to ensure we are focusing on a smaller number of impact-full activities. Keep doing what you do in engaging with staff as I think it's great and people warm to you because of it (and therefore buy-in to what we're trying to do in the market).

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Amazing team to work with very helpful in every way!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Cambridge, East of England, England (UK)
    Current Employee - Sales Associate in Cambridge, East of England, England (UK)

    I have been working at Three part-time (less than an year)

    Pros

    I love working in the environment, because every one provides each other , some motivation to succeed in the targets, they have a realistic target for every individual.

    Cons

    I have still to review these.

    Advice to ManagementAdvice

    store management is good, they have very good acknowledgement for every staff member. More like a college friend environment, I don't feel I am working and I also meet and sometimes exceed target's.

  11.  

    fun but hard work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Three full-time (more than 3 years)

    Pros

    the people, its like a family

    Cons

    the leadership in some departments isn't great

    Recommends
    Positive Outlook
    Approves of CEO

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