Ticketmaster

www.ticketmaster.com

Ticketmaster Reviews in Los Angeles, CA

Updated December 14, 2014
Updated December 14, 2014
152 Reviews
3.4
152 Reviews
Rating Trends

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Jared Smith and Mark Yovich
26 Ratings

Review Highlights

Pros
  • Most of the people are great to be around and a joy to work with (in 10 reviews)

  • Great benefits and nice work environment (in 13 reviews)


Cons
  • There is no work life balance for event/client support staff (in 8 reviews)

  • Upper management doesn't seem to pay much attention to the actual work and troubles of the lower level (in 11 reviews)

More Highlights

4 Employee Reviews Back to all reviews

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  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Architect in Los Angeles, CA
    Current Employee - Technical Architect in Los Angeles, CA

    I have been working at Ticketmaster full-time (more than a year)

    Pros

    Flexible work hours
    Great work life balance
    Good communication from upper management
    Coworkers are friendly and professional.

    Cons

    Compensation is not great compared to other companies
    Benefits are lacking

    Advice to ManagementAdvice

    Make sure you are paying at or above industry standard or you will lose your top talent.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    MOM AND POP FEEL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Hollywood, CA
    Former Employee - Anonymous Employee in Hollywood, CA

    I worked at Ticketmaster full-time (more than a year)

    Pros

    ran like a small business with many perks

    Cons

    mom and pop salary/compensation and very slow career advancement

    Advice to ManagementAdvice

    invest in your employees and you will have more employee retention.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Challenging and rewarding job place where you can see your work effort make a difference in people's lives.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Quality Assurance Engineer in Hollywood, CA
    Current Employee - Quality Assurance Engineer in Hollywood, CA

    I have been working at Ticketmaster

    Pros

    Ticketmaster is a wonderful place where you get to work with extremely intelligent people, have fun while working hard and doing what you enjoy. You work with the latest technology and make difference in people's lives by improving their experience in buying tickets to any and all live events, such as sports, concerts, theatre etc. You are never bored, you constantly grow and continue to learn new things on daily basis.

    Cons

    I have barely anything bad to say about the company, after merger with Live Nation things were a bit rocky, but as time went buy we emerged bigger and stronger. We have new goals ahead and I see that the future is brighter than ever.

    Advice to ManagementAdvice

    Continue to innovate, update employees on the future of the company and direction we are heading.

    Recommends
    Approves of CEO
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  5.  

    Relaxed and results driven.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager of Web Operations in West Hollywood, CA
    Current Employee - Manager of Web Operations in West Hollywood, CA

    I have been working at Ticketmaster

    Pros

    - Work with smart people you can learn a lot from
    - Relaxed atmosphere where people are judged by the results of their work and their ideas, not how they dress or look or what degrees they may have
    - Solve big and difficult problems
    - Work in an IT organization that drives revenue for the company rather than being simply a cost center

    Cons

    - Never-ending demand for product features makes it difficult to find resources for important but non-customer-facing products
    - Stress of demanding clients and negative consumer perception
    - Generally hear news about the company from the media before upper management

    Advice to ManagementAdvice

    Be more open both with employees about the company and with the public about the real talent of the employees within the company and the great work they're doing.

    Recommends
    No opinion of CEO

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