Tiffany & Co. Reviews

Updated July 28, 2015
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Tiffany & Co. Chairman and CEO Michael J. Kowalski
Michael J. Kowalski
37 Ratings

Pros
  • Good Benefits especially for a seasonal position (in 28 reviews)

  • Great employee discount and benefit (in 24 reviews)

Cons
  • No respect for work-life balance (in 10 reviews)

  • Pressure-cooker environment with lots of stress that seems to trickle-down from upper-management all the way down to floor workers (in 15 reviews)

More Pros and Cons

87 Employee Reviews

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  1. Helpful (2)

    Low pay and disorganized structure with eye to the past

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandising Manager in New York, NY
    Current Employee - Merchandising Manager in New York, NY

    I have been working at Tiffany & Co. full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits are ok, health insurance is average, basic gym reimbursement of under 400 a year. Nothing amazing. 10 sick days and after you take about 5, you're under serious monitoring. There are some very nice colleagues, but many of the great people have been leaving over the last 2 years.

    Cons

    Pay is low and non competitive, hours become very long at the office. Total Chaos and disorganization - your job can be changed by company/management on a whim without prior notice! - many people don't know this about Tiffany. Promises are not honored by management. Incompetent individuals get away with not doing work while competent individuals receive exuberant amount of work and are penalized for small mistakes.

    Advice to Management

    Put individuals in positions of power only if they are competent and intelligent, not simply because they have worked at the company for over 10 years, or if they are smooth talkers.


  2. Sr. Management was great...Middle management...not so much

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Support
    Current Employee - IT Support

    I have been working at Tiffany & Co. (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    employee store is very reasonable and is great for all of your holiday shopping needs and teachers gifts as well.

    Cons

    schedule was unrealistic. you had to fit a certain criteria to move up quickly...you hardwork and dedication did not matter.

    Advice to Management

    look at your middle management...


  3. Decent dental and medical

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Tiffany & Co. full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A good company to work. Scheduling is fair. just don't get sick or plan to give birth.

    Cons

    Disability- only 6 weeks paid or 8 depends on birth circumstances. H.R don't get back to you in a good time frame.

    Advice to Management

    Better maternity leave policy


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  5. Helpful (4)

    Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tiffany & Co.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits, opportunity to travel

    Cons

    Unrealistic expectations, zero work life balance, constantly changing strategies.


  6. Helpful (6)

    A stepping stone to better things

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Professional
    Former Employee - Operations Professional

    I worked at Tiffany & Co. full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    - Decent starting pay and benefits. This makes for a relatively stable income, especially fantastic for retail. Unlike other retail jobs, they almost exclusively hire for full-time positions. - Looks fantastic on my resume. Even though it is retail, employers from other industries get excited when they see the name. - Employee discount is very appealing for some. - Great customer service values. Unlike other customer service or retail positions, Tiffany & Co is okay with you giving away the farm. I have seen services that cost thousands comped just in the interest of not causing a scene. This freedom makes it a lot easier to do your job. - Corporate management does care. However, they are shielded by the store management team, who has HR wrapped around their fingers.

    Cons

    - Pay increases at a glacial rate. They will give you a 1% raise every year, regardless of your performance level. I have had worse, less glamorous customer service jobs that give you a 2-3% raise every 6 months. - No training. They consider their outdated and mind-numbingly boring computer seminars to be enough information. You have to figure most of it out on your own. Your co-workers will be too busy to help. If you are in sales, forget about it - they don't want you taking their sales. - Terrible, toxic culture. There is no common link between management and employees. They micromanage and do not care about you as a human being. I don't think I ever had one conversation with my manager about anything that was not work-related, despite trying multiple times to connect with her. There is blatant favoritism with managers favoring their own hires. After a bad word was put into HR, management literally just bought everyone a gift to try to boost morale. The sales floor is very competitive and gossipy - you see grown adults battling it out like high school kids. Although I wasn't in sales, and was not involved in a lot of the trouble that went on, it just didn't make for a productive work environment. - No room for growth. The people in my department had been there for over ten years, my manager had been in my position for more than that. Especially for sales people who perform well, the salary in management is not appealing as they can easily make that in commission. - Little work/life balance. The majority of the people in the industry are single and middle-aged. It is very rare to see someone who stays in this field who has a family. That is because you do not have time for anything else. You are also very stressed.

    Advice to Management

    Treat your employees like humans. You cannot buy their support with meager gifts. Respect goes a long way.


  7. Helpful (2)

    Extremely stressful environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Professional
    Former Employee - Sales Professional

    I worked at Tiffany & Co. full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Great pay. Benefits are awesome. Employee discount. Commission system

    Cons

    Hours, no work / life balance Favoritism. Under qualified managers. No training for new employees. Unfairness.


  8. Helpful (1)

    good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Tiffany & Co. (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Iconic brand that has a substantial history and global name. There is opportunity to learn elevated levels of customer service, and products.

    Cons

    Financial opportunity limited for hours of work and commitment, particularly in management. Bonus in is based on subjective criteria. Very political company.

    Advice to Management

    Focus more on sales training and recognition programs for those that exceed. PMI ' S should have more objective points, and not so contingent on favoritism.


  9. Seasonal

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Tiffany & Co. (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great for the holidays till you find something permanent.

    Cons

    Tough to get a permanent position.

    Advice to Management

    Should consider seasonals who prove themselves.


  10. Helpful (5)

    Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Parsippany, NJ
    Current Employee - Anonymous Employee in Parsippany, NJ

    I have been working at Tiffany & Co.

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Offices are comfortable. There is a great food service provider, prices are reasonable and the menu is diverse and creative. Decent employee discount.

    Cons

    Someof the senior managment lack insight as to a foward thinking company should operate.Many of the systems are out of date if not obsolete.There seems to be a conflict in management style with some of the new senior recruits. we'll see how this shakes out.

    Advice to Management

    Take the surveys seriously. Alot of time and effort is put into them. Simple fixes can be implemented rather quickly; however, there seems to be an effort to do nothing.


  11. Helpful (4)

    Quality Department

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Parsippany, NJ
    Current Employee - Senior Analyst in Parsippany, NJ

    I have been working at Tiffany & Co. full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Brand name, good benefits, 401k, safe working conditions, long term employment opportunities, stable work, new management at the top of the company.

    Cons

    Not a family friendly place to work, they will try to convince you that this is a family friendly place but it is not. Overpopulated with women in management who only hire other women to work on their staff. bias towards men in QA management in NJ. Stale head of department in NJ, stuck in the company from 20 years ago.

    Advice to Management

    Don't believe the lies from your management, hold more skip level interviews, find out the truth.



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