Tiffany & Co. Reviews

Updated June 24, 2015
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Tiffany & Co. Chairman and CEO Michael J. Kowalski
Michael J. Kowalski
41 Ratings

Pros
  • Good Benefits especially for a seasonal position (in 28 reviews)

  • Great employee discount and benefit (in 24 reviews)

Cons
  • No respect for work-life balance (in 10 reviews)

  • Pressure-cooker environment with lots of stress that seems to trickle-down from upper-management all the way down to floor workers (in 15 reviews)

More Pros and Cons

105 Employee Reviews

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  1. Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tiffany & Co.

    No opinion of CEO
    No opinion of CEO

    Pros

    Tiffany & Co. has rich heritage, is very reputable and sells beautiful jewelry. If you're going to work in the Retail Industry then Tiffany & Co. is the place to work.

    Cons

    Like many Retail jobs there is little to no work-life balance due to working extended hours, weekends and most holidays. There's very little room for promotions unless you're interested in management, but there's no opportunity to advance into a Corporate role.

    Advice to Management

    Manage the individuals that need improvement instead of addressing the whole staff.


  2. Helpful (1)

    Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tiffany & Co.

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    Tiffany & Co offers a friendly environment, great benefits, and good working hours. Leader in the luxury jewelry industry. New Senior Management is on right track.

    Cons

    Tiffany & Co has very limited career progression prospects as well as limited talent development opportunities.


  3. Helpful (1)

    Operations Professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tiffany & Co. full-time

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Some good tenured people. Beautiful products.

    Cons

    Awful work-life balance. Favoritism. Short-staffed.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (6)

    Well known brand and that gets you in the door at many other companies

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tiffany & Co. full-time

    Approves of CEO
    Approves of CEO

    Pros

    Tiffany is a solid company and after 178 its safe to assume they aren't going any where. There are a lot of people there who have been there for 10+ years.

    Cons

    The benefits are better than pay, but they factor in benefits to your overall compensation package. The pay is getter because they realize you get what you pay for. A lot of younger people are not willing to come to a company for the name alone. They want to be compensated financially. They need more diversity on an executive level.

    Advice to Management

    Allow people to use their skills in other departments. For example, rarely will they give a sales professional that has a marketing background outside of Tiffany a position in marketing there. It's very difficult to get relevant Tiffany experience an opportunity to get some in the area where you would really like to be


  6. Helpful (1)

    Needs Improvement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising Assistant in New York, NY
    Former Employee - Merchandising Assistant in New York, NY

    I worked at Tiffany & Co.

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Decent benefits and good employee discount

    Cons

    Lack of respect from upper management. They do not appreciate hard workers. Everything is based on favoritism.

    Advice to Management

    Learn the basics of customer service and maintaining a positive work environment for your employees.


  7. Helpful (4)

    Sales Professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Professional in Dallas, TX
    Former Employee - Sales Professional in Dallas, TX

    I worked at Tiffany & Co. full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    If you are a good sales person you can make good money, provided you don't have large returns.

    Cons

    The hours are now awful and there is zero work-life balance.

    Advice to Management

    With the change in store hours you are really reducing your luxury brand image. Invest in talent and you will keep good people longer.


  8. Helpful (1)

    Senior Analyst

    Current Employee - Anonymous Employee in West Orange, NJ
    Current Employee - Anonymous Employee in West Orange, NJ

    I have been working at Tiffany & Co. (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    You have the opportunity to move around within the company & learn more about the company & ultimate goals.

    Cons

    Although a great company to work for, they offer very little opportunity for advancement from within the department you work in. Generally have to move elsewhere to move up in the company.

    Advice to Management

    Your more likely to retain good, hard-working employees if you promoted, from within the department.


  9. Helpful (1)

    Assistant Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tiffany & Co. full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Opportunities for growth and travel. Many great clients and life long employees.

    Cons

    Slow to change. difficult to find the right person or group to find solutions for client, and employee, needs.

    Advice to Management

    Better intranet and IT. More trust in results from direct results.


  10. Helpful (3)

    Branch Security Officer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Security Officer in Indianapolis, IN
    Former Employee - Branch Security Officer in Indianapolis, IN

    I worked at Tiffany & Co.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    The environment is very lavish. Good hourly pay for a security job and the trip to New Jersey for training is overall fun. Also as an employee you get very generous discounts on many of the jewelry items in the store. For someone who is passionate about retail I believe Tiffany has plenty of room for advancement.

    Cons

    Micro-managing, fake retail personalities. This job is for those who want to pursue a career in retail or management. The security officer is more of a doorman and you should expect to stand 6-9 hours a day in a 4X5 foot area with very little break time. This job will take its toll on most people within 6 months after all of the oohs and ahhs of the store wear off. Not a bad position for someone who don't mind standing and being idle but definitely not a job for anyone who is truly passionate about public safety or someone who needs to be productive and active. The managers also mix in other tasks in with the position (shipping and receiving type work). I would suggest to those who are interested in advancing in the company to use the security position as a stepping stone to get familiar with products, but for those who really enjoy police or security work it's very difficult and leaves no room for advancement or fulfillment. This is a very "politically correct" company who are afraid to offend minorities or even say anything genuine in fear of offending someone which created an environment for robotic phrases, greetings, and conversations.

    Advice to Management

    Most of the management staff did a good job in trying to include the security officers as a part of the team but it was difficult simply because Tiffany is designed to reward its sales professionals and management staff. There was some unnecessary gossiping and micro-managing present which you will find at most jobs. I believe most of the managers tried to be very easy going and friendly. The security role really was undermined in potentially dangerous situations a few times to make room for a sale, that I disagreed with strongly. I believe the managers did the best they could to work together to make the store profitable.


  11. Helpful (2)

    Too many Sales Professionals to make any money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Costa Mesa, CA
    Former Employee - Anonymous Employee in Costa Mesa, CA

    I worked at Tiffany & Co. (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Looks great on a resume

    Cons

    Too many people staffed to make any decent money. Clientele is mainly Chinese, so if you don't speak the language, don't even bother.



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