Tiffany & Co.

  www.tiffany.com
  www.tiffany.com

Tiffany & Co. Reviews

Updated December 18, 2014
Updated December 18, 2014
318 Reviews
3.0
318 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Tiffany & Co. Chairman and CEO Michael J. Kowalski
Michael J. Kowalski
181 Ratings

Review Highlights

Pros
  • If you are looking for a stable place with good benefits this is a good place for you (in 28 reviews)

  • The employee discount was really nice since all of the jewelry there is overpriced (in 24 reviews)


Cons
  • No work life balance, culture is horrible, continuous power struggle with senior management (in 10 reviews)

  • Graded harshly on everything by upper management on how you acknowledge a customer to challenges making sales targets (in 15 reviews)

More Highlights

80 Employee Reviews Back to all reviews

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  1.  

    Assistant Store Manager

    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Tiffany & Co.

    Pros

    It's a good company to work for

    Cons

    They don't pay employees well.

  2.  

    Great place to gain experience, but not to make a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contractor in Parsippany, NJ
    Current Employee - Contractor in Parsippany, NJ

    I have been working at Tiffany & Co. as a contractor (less than an year)

    Pros

    Looks very good on your resume
    Great place to gain experience, but not to work permanently
    The employee store discount is phenomenal
    Lots of free food, pretty much all events are celebrated with food
    Flexible hours
    Nice discount in the store

    Cons

    Promotion is generally based upon blatant favoritism
    Health insurance is pricey
    No 401k match
    Minimal vacation time and sick pay
    Temp workers are maintained for years before receiving a permanent position generally
    Pay is not up to par with market
    Benefits/discounts package is not up to par with other luxury retail employers
    No Annual Bonus
    Not very many paid holidays

    Advice to ManagementAdvice

    Please chose a structure. It is very difficult to understand the over all flow of the company, its very archaic. Some departments are over staffed while others are scantily staffed. For example, a team of 4 four does not need a manager and supervisor. Too many managers. There is virtually no communication between departments. Train management to interact more with employees and understand the flaws in the process. IT is horrible, when there is a great IT contractor they leave, because they are not treated well. There need to be metrics upon which you review your employees, favoritism is not a good way to measure work ethic. Managers are the only employees that receive bonuses yet they work from home every Friday, and during holidays are pretty much scarce. Many managers have no idea what the team does that they are managing, they demonstrate difficulties making decisions, and have no clue as to what the work flow is of their teams. A lot of money is lost by the company due to the inefficiency of business processes, employees have to repeat a process in multiple departments before an order can be processed, etc. Please show some respect for your employees working hard during the holiday and give them a bonus. Create a structure for management and non management to be paid for performance and efficiency. You will lose most of your talented employees because management waits very long to promote or permanently hire employees. Most of the people that are promoted rapidly are siblings of managers, family members, or acquaintances, neighbors; this will be your demise if you do not really look at the quality of workers you currently have, and how they got into their positions.

    Neutral Outlook
    No opinion of CEO
  3.  

    Tiffany & Co.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tiffany & Co.

    Pros

    The Lexington facility is very culture friendly and accepting. Benifits for this company are beyond compare. Low deductables and high coverage. This company works hard to make sure thier employees are safe, healthy, and have the opportunities for a balanced family life.

    Cons

    Other than the Lexington facility assemulation can be difficult, but this may be due to geographical culture differences. Manufacturing is difficult to progress forward to new ideas and technologies. The philosophy "It's always been done that way" is strong creating a siloed community not progressing forward.

    Advice to ManagementAdvice

    Begin to listen to the concerns of the craft. If a concern is continual then there probably is justification for exploration.

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  5.  

    Good company as a whole, but the retail side has its expected drawbacks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Professional in San Francisco, CA
    Former Employee - Sales Professional in San Francisco, CA

    I worked at Tiffany & Co. full-time (more than an year)

    Pros

    Excellent benefits. Great perks like a gym reimbursement and cell phone discount. I get the feeling that working on the corporate level would be more satisfying on than on the retail level. But even as far as retail is concerned, they're generous with holidays and even offer "floating holidays" (a holiday day off to take at a later date) if you have to work on a typical day off like Memorial Day. Also, they're very open to transferring if you'd like to relocate and there's a great path/opportunities for career advancement if you're looking to move into corporate.

    Cons

    Tiffany & Co. prides itself on customer service to a fault. In luxury goods you're certainly going to encounter a share of entitled patrons. They can insult you to your face and you still have to put on a smile. Sales is sales so be prepared to encounter sneaky coworkers who will try to steal your sales. As a plus though - the company offers avenues to escalate an investigation if there is a case of major commission stealing.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Rigid bureaucracy, entrenched leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in New York, NY
    Current Employee - Financial Analyst in New York, NY

    I have been working at Tiffany & Co. full-time (more than 3 years)

    Pros

    Excellent benefits, decent pay, convenient office location in Flatiron

    Cons

    TCO went public in 1987; they've been around for a while. Over the years they have developed effective processes and procedures to streamline their operations. It's good for them, but in my opinion it inhibits professional development and personal growth. Specifically working in finance, I lived in a silo with little understanding of how my group connected with other groups to drive the business.

    Advice to ManagementAdvice

    I understand the need for procedure -especially for such a large brand with a quarterly reporting schedule. Job rotation could help get more out of your finance employees.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Hierarchical culture, wasteful processes, good discount

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Analyst in New York, NY
    Current Employee - Senior Analyst in New York, NY

    I have been working at Tiffany & Co. full-time (more than an year)

    Pros

    Good discount, summer hours, prestigious brand

    Cons

    Your time is not valued - expect to put in many hours on projects that will never be reviewed, or work late into the night on an assignment that's due the next morning but then come to find out the meeting is rescheduled to another tbd time; and it will all be your fault.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    A fine company..if your in Sales or Management

    Current Employee - Branch Security Officer in Boston, MA
    Current Employee - Branch Security Officer in Boston, MA

    I have been working at Tiffany & Co. full-time (less than an year)

    Pros

    Great benefits that start on your first day of work, including a 30 - 50% employee discount on Tiffany products. Not too shabby!

    Cons

    Working security at Tiffany & Co. is almost like being a broken wind-u toy. They wind you up with all of the security training and assessments they put you through, but instead of releasing you, they put you at the door where you stand guard all day (8 hours or more) and serve basically as a doorman. The problem with this is real doormen actually make A LOT of money! security acting doormen do not.

    Advice to ManagementAdvice

    Security Professionals should only ever be at the door during the presence of suspicious persons in-store. Besides that, we should be allowed to work undercover in plainclothes.

    Doesn't Recommend
  9.  

    Company changing rapidly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tiffany & Co. full-time (more than 5 years)

    Pros

    Good benefits
    Employee discount
    Good team environment

    Cons

    Management micro manages excessively. Questions small decisions, does not have enough faith in employees. As a supervisor i was told it was my job to babysit employees. Management distrusts that employees are working hard.
    Little room for advancement.
    Senior management is very old TCO and not changing with the times.

    Advice to ManagementAdvice

    Empower your employees to make decisions rather than treating them like toddlers.
    Review pay scales, wages are well below industry standards.

    Neutral Outlook
    Approves of CEO
  10.  

    It was just okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Purchasing Planning in Cumberland, RI
    Former Employee - Purchasing Planning in Cumberland, RI

    I worked at Tiffany & Co. full-time (more than 5 years)

    Pros

    Continuous improvement in processes was encouraged. Always strived to improve. Appreciated employees.

    Cons

    Very incestuous relationships with long term vendors. Also felt like walking on eggshells a lot. Came in one day to find security all around building and management laying off people left and right. I did not get layed off but always felt like I or the person next to me or around me was next!

    Recommends
    Approves of CEO
  11.  

    Get your money and run!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Professional in New York, NY
    Former Employee - Sales Professional in New York, NY

    I worked at Tiffany & Co. full-time (more than 5 years)

    Pros

    For a retail job this isn't that bad. Great gig for a couple years to save money. Make sure you get out and leave so you can have a life.

    Cons

    Difficult work life balance. No growth. This gig makes you hate people!

    Advice to ManagementAdvice

    This is a sinking ship.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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