Tim Hortons Reviews

Updated March 24, 2015
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65 Reviews
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Tim Hortons President, Tim Hortons Elías Díaz Sesé
Elías Díaz Sesé
1 Rating

65 Employee Reviews

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  1. Bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Canton, MI
    Former Employee - Crew Member in Canton, MI

    I worked at Tim Hortons

    Pros

    Flexible hours, part time, works with school schedule.

    Cons

    Rude co workers, lots of gossip, unfair treatment, unlawful acts

    Advice to ManagementAdvice

    Be more kind to employees and stop having so much favoritism towards employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. Good for short term only

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Front in New Albany, OH
    Former Employee - Store Front in New Albany, OH

    I worked at Tim Hortons

    Pros

    The team I worked with was great. Manager always concerned about you and made the staff feel like a family.

    Cons

    Owner wants to take the cheap way out every time thus things were always breaking. Not much room for growth and Supervisor's pay was barely an upgrade from minimum wage.

    Advice to ManagementAdvice

    Pay attention to what would make each store more efficient. Don't hire bad attitudes to ruin the atmosphere of the store.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. Not the best

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Team Member
    Former Employee - Team Member

    I worked at Tim Hortons part-time (more than a year)

    Pros

    I would have to say free coffee was the best part of this job. Also you can make good friends.

    Cons

    The manager, some of the customers and little pay. You don't make enough to work as hard as you do.

    Advice to ManagementAdvice

    Make a positive atmosphere. Don't be negative and always lift up employees instead of tearing them down. Pay employees better wages.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. Hard job, with very little reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Adrian, MI
    Former Employee - Team Member in Adrian, MI

    I worked at Tim Hortons

    Pros

    The time flies by because once you clock in, you work as hard as you can until your shift is over.

    Cons

    Management expects you to pick things up in a couple days. It takes a few weeks to learn the drinks

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. You'd never think that!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Front/Cashier in Bloomfield Hills, MI
    Former Employee - Store Front/Cashier in Bloomfield Hills, MI

    I worked at Tim Hortons part-time (less than a year)

    Pros

    50% discount on all items
    Some customers are nice
    Will work around your scehdule

    Cons

    It was nothing but drama constantly
    They expected you to do way much more that what's required
    Wouldn't raise pay for minors
    Bad working environment
    Management did not take action in nothing that happened

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. Listless people making coffee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Marysville, MI
    Former Employee - Crew Member in Marysville, MI

    I worked at Tim Hortons part-time (less than a year)

    Pros

    You get a half off discount.

    Cons

    Owners were horrible, people walked out every day, the managers were driven to tears by owner every day... I couldn't take it. The window time is 6 seconds during peak hours, which is fine for just coffee but the food items that need preparation take a bit longer, so that should be taken into consideration. Other locations may be ok , but the stores in our area were horrible. I have never worked in such a sad place.... and I used to do hospice. I'm not kidding, it was that bad.

    Advice to ManagementAdvice

    Keep a better eye on your store owners!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. Team member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons

    Pros

    We get tips... Off days when you want...that is really it...

    Cons

    No raise to females unless they're in a click with management or either has to be there for more that 2-3 yrs to even get a raise.

    Advice to ManagementAdvice

    Shows extreme favoritism.

    Doesn't Recommend
    Negative Outlook
  9. Worked only one day for pocket money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in New York, NY
    Former Employee - Cashier in New York, NY

    I worked at Tim Hortons part-time (more than a year)

    Pros

    Gets you into the habit of working in real world, dealing with customers etc.

    Cons

    The management in the store.

    Advice to ManagementAdvice

    Please be considerate about the employees. Just because they work for you doesn't mean you should treat them any way you want.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful

    Communication is key.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Warwick, RI
    Former Employee - Anonymous Employee in Warwick, RI

    I worked at Tim Hortons

    Pros

    The regular customers. They become part of your morning routine at work and you form very nice relationships with most of them.

    Cons

    Poor communication, lack of positive feedback. Staff pay rates are poor and most of the employees love to gossip.

    Advice to ManagementAdvice

    District Managers and Corporate Staff,
    You need to earn the respect and trust of those of you that work below you. The management team in each store and staff are the ones that produce the customers and sales. When you walk into each of your stores, you should be acknowledging not only the management but the crew as well. In my eyes, that is disrespectful and you display behaviors that indicate that you could care less about those employees.
    Trust your management team. Listen to their opinions and ideas before you immediately shoot them down. You are "teachers" to those below you and again, you need to earn the respect from your "students".
    Don't always trust what you are told either... people abuse the Always Fair and Open Door Policies.

    Doesn't Recommend
    No opinion of CEO
  11. Low-paying and very exhausting job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Frint Server in Mississauga, ON (Canada)
    Former Employee - Frint Server in Mississauga, ON (Canada)

    I worked at Tim Hortons part-time (more than 5 years)

    Pros

    Great for students in need of part time and to gather experience. It really depends on the franchise owner you work for, and of course the management in that franchise.

    Cons

    Management of store varies even if set standards are set by the corporation. No benefits whatsoever.

    Advice to ManagementAdvice

    Make sure to be consistent for all franchise stores.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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