Tim Hortons Reviews

Updated April 15, 2015
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73 Reviews
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Tim Hortons President, Tim Hortons Elías Díaz Sesé
Elías Díaz Sesé
1 Rating

73 Employee Reviews

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  1. You have a bad cheap owner then good luck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Buffalo, NY
    Current Employee - Assistant Manager in Buffalo, NY

    I have been working at Tim Hortons full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You meet some.food people some of their food ideas are good

    Cons

    Pay is horrible, owner's cheap have no appreciation for workers

    Advice to Management

    Instead of coming in and critiques everything work behind the counter do what we do and see if you can do what you expect of us for the pay we get.

  2. crew member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    shift advertising was very convenient

    Cons

    bad management, little experience to run store

    Advice to Management

    focus on customer service in stores

  3. My experience working at Tim Hortons not what I expected

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons

    Pros

    Friendly daily senior citizens customers.
    Free drinks if you work under 7 hours
    Free food and drinks if you work over 8 hours.
    Free work uniform
    Paid Training
    Paid breaks
    Opportunity for advancement in management positions.
    Tim Horton's employee discount
    But if you get close with management and coworkers you'll get free food and drinks even if you did not work that day.

    Cons

    Biweekly pay (Every two weeks)
    No raises or bonuses
    They pay you State Minimum wage
    They pay Wage goes up when your state minimum wage goes up. :(
    Rude customers
    Managers will talk about you to co workers and vice versa. (Could be different at other stores)
    Benefits could be way better.
    You do everything from washing dishes to changing toilet paper even if your assigned to work at the front register or drive Thur.
    Which can be hectic at times.
    Drive Thur time clock have to be under 25 sec. You wont make that 25 sec in the morning trust me.
    Long lines wrapped around the corner in the morning and lunch hour.
    Poor employee Training Techniques.
    The computer does a better job than hands on training.
    Management don't even know what to do sometimes
    No break room.

    Advice to Management

    Retrain your management team more often. Keep them in a refresh course at least 3 times a year.
    Give your employees raises so they can have a reason to deliver better service to the customers.
    Give hard workers bonuses for a job well done. Something they can look forward to when working at Tim Horton's.
    Add break room to all cafe's everyone does not wants to sit in the cafe part with customer's to take a break.
    Assign permanent positions so everyone wont be running around doing everything.

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  5. Bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Canton, MI
    Former Employee - Crew Member in Canton, MI

    I worked at Tim Hortons

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible hours, part time, works with school schedule.

    Cons

    Rude co workers, lots of gossip, unfair treatment, unlawful acts

    Advice to Management

    Be more kind to employees and stop having so much favoritism towards employees.

  6. Good for short term only

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Front in New Albany, OH
    Former Employee - Store Front in New Albany, OH

    I worked at Tim Hortons

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The team I worked with was great. Manager always concerned about you and made the staff feel like a family.

    Cons

    Owner wants to take the cheap way out every time thus things were always breaking. Not much room for growth and Supervisor's pay was barely an upgrade from minimum wage.

    Advice to Management

    Pay attention to what would make each store more efficient. Don't hire bad attitudes to ruin the atmosphere of the store.

  7. Not the best

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Team Member
    Former Employee - Team Member

    I worked at Tim Hortons part-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I would have to say free coffee was the best part of this job. Also you can make good friends.

    Cons

    The manager, some of the customers and little pay. You don't make enough to work as hard as you do.

    Advice to Management

    Make a positive atmosphere. Don't be negative and always lift up employees instead of tearing them down. Pay employees better wages.

  8. Hard job, with very little reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Adrian, MI
    Former Employee - Team Member in Adrian, MI

    I worked at Tim Hortons

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The time flies by because once you clock in, you work as hard as you can until your shift is over.

    Cons

    Management expects you to pick things up in a couple days. It takes a few weeks to learn the drinks

  9. You'd never think that!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Front/Cashier in Bloomfield Hills, MI
    Former Employee - Store Front/Cashier in Bloomfield Hills, MI

    I worked at Tim Hortons part-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    50% discount on all items
    Some customers are nice
    Will work around your scehdule

    Cons

    It was nothing but drama constantly
    They expected you to do way much more that what's required
    Wouldn't raise pay for minors
    Bad working environment
    Management did not take action in nothing that happened

  10. Listless people making coffee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Marysville, MI
    Former Employee - Crew Member in Marysville, MI

    I worked at Tim Hortons part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You get a half off discount.

    Cons

    Owners were horrible, people walked out every day, the managers were driven to tears by owner every day... I couldn't take it. The window time is 6 seconds during peak hours, which is fine for just coffee but the food items that need preparation take a bit longer, so that should be taken into consideration. Other locations may be ok , but the stores in our area were horrible. I have never worked in such a sad place.... and I used to do hospice. I'm not kidding, it was that bad.

    Advice to Management

    Keep a better eye on your store owners!

  11. Team member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    We get tips... Off days when you want...that is really it...

    Cons

    No raise to females unless they're in a click with management or either has to be there for more that 2-3 yrs to even get a raise.

    Advice to Management

    Shows extreme favoritism.

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