Tim Hortons

  www.timhortons.com
  www.timhortons.com

Tim Hortons Reviews

Updated December 16, 2014
Updated December 16, 2014
390 Reviews
3.2
390 Reviews
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Tim Hortons Chairman and Interim CEO Paul D. House
Paul D. House
102 Ratings

Review Highlights

Pros
  • good job for high school students, flexible hours, lots of locations (in 37 reviews)

  • Fast paced environment means you're never bored on the job, which is definitely something I liked (in 27 reviews)


Cons
  • minimum wage, can be very demanding sometimes, lots of customer complaints (in 24 reviews)

  • Need lots of patience to handle rude customers (in 11 reviews)

More Highlights

139 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Not bad with decent management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Overnight Team in Batavia, NY
    Former Employee - Overnight Team in Batavia, NY

    I worked at Tim Hortons

    Pros

    Good management, fast paced, clean, high standards.

    Cons

    fast food, pay stinks, ugly outfits, tight uncomfortable working conditions

    Advice to ManagementAdvice

    Make sure all your managers are upholding a the high standards set by corporate

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Front

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Counter Team Lead in Sweet Home, AR
    Former Employee - Front Counter Team Lead in Sweet Home, AR

    I worked at Tim Hortons part-time (less than an year)

    Pros

    None they are very boring

    Cons

    Repetitive movements piuring coffee and giving doughnuts

    Advice to ManagementAdvice

    Find ome variables

    Doesn't Recommend
    Neutral Outlook
  3.  

    great manager, bad company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member
    Former Employee - Crew Member

    I worked at Tim Hortons full-time (more than an year)

    Pros

    the manager I had gave me a set schedule, time off when I had health problems and the workload was fairly light

    Cons

    I offered to help out when staff was short for overnights and was never taken off them- there was no discussion of being put back on my regular shift. The overnighters were also told at one point they were not allowed to have phones on them which is a safety issue when going to an outside freezer at night alone.

    Advice to ManagementAdvice

    appreciate overnighters more, find harder workers for second shift

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great first job!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons

    Pros

    Learn how to multi-task, adapt to fast-paced environments, follow direction with and without supervision

    Cons

    Little opportunity to advance beyond cashier or baker

  6.  

    Ok Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Cashier
    Former Employee - Customer Service Cashier

    I worked at Tim Hortons part-time (more than an year)

    Pros

    It was not a bad place to start working and the people were nice to me. They did a good job training me

    Cons

    This was a decent place and I can't really say anything too bad about them

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    fun for a while

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Front/Baker in Narragansett Pier, RI
    Former Employee - Store Front/Baker in Narragansett Pier, RI

    I worked at Tim Hortons full-time (more than an year)

    Pros

    I loved baking at night, I was able to work by myself to achieve the pars. The money was OK, extra bonus cash everyday from tips

    Cons

    But towards the end of the shift, after the store opened was my busiest time 8-10, it was difficult to "switch" modes at that point and do customer service etc..

    Advice to ManagementAdvice

    My manager was very childish and would gossip and judge all the customers which obviously makes me think she did the same to me when I turned my back

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Alright place

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Buffalo, NY
    Former Employee - Anonymous Employee in Buffalo, NY

    I worked at Tim Hortons part-time (more than 3 years)

    Pros

    50% off food, manager was nice, people were overall friendly. It was a decent job to get buy. Not one to build a life

    Cons

    Supervisors could be very dumb, hours were sometimes a joke. Got randomly put on overnight a few times.

    Advice to ManagementAdvice

    Don't hire a distract manager that steals money.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Work Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista in Buffalo, NY
    Current Employee - Barista in Buffalo, NY

    I have been working at Tim Hortons full-time (more than an year)

    Pros

    Good work atmosphere at tim hortons

    Cons

    Pay is not great at this store

    Advice to ManagementAdvice

    Treat workers fairly

  10.  

    not what expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Buffalo, NY
    Current Employee - Assistant Manager in Buffalo, NY

    I have been working at Tim Hortons full-time (more than an year)

    Pros

    If you like to wake up at 5 am.

    Cons

    very little advancement opportunity because corporate jobs are few and far between.

    Advice to ManagementAdvice

    Better pay for being on call 24/7

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Long hours, some difficult work, not enough money for work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Front/Sandwich Counter in Centerville, OH
    Current Employee - Store Front/Sandwich Counter in Centerville, OH

    I have been working at Tim Hortons part-time (less than an year)

    Pros

    Free donuts at the end of ever night yshift

    Cons

    working with customers to fix problems.

    Advice to ManagementAdvice

    pay more money too people who work an entire 9 hour shift with a lot of things to accomplish

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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