Tim Hortons

  www.timhortons.com
  www.timhortons.com

Tim Hortons Reviews

Updated November 19, 2014
Updated November 19, 2014
384 Reviews
3.2
384 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Tim Hortons Chairman and Interim CEO Paul D. House
Paul D. House
101 Ratings

Review Highlights

Pros
  • Flexible hours, learning new skills, working with a diverse team (in 36 reviews)

  • Good job to learn how to urea a customer and help develop customer service skills (in 23 reviews)


Cons
  • When you are hired, the starting salary is minimum wage and the raises are at (in 22 reviews)

  • Need lots of patience to handle rude customers (in 11 reviews)

More Highlights

33 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Best Job In The World!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Donut Tester
    Current Employee - Donut Tester

    I have been working at Tim Hortons part-time (more than 10 years)

    Pros

    Low wages and no benefits, what more could you ask for! After I pay my bills there is no money left for food, one less worry. Soon we can all work in the service industry. I love everything about the service industry except the people! If you like donuts this is the job for you or you could become a cop. The police get free coffee and donuts, can't expect them to pay, they only make a $100,000 a year. All pumped up on sugar, lets go taser somebody. Bookem Dano!!!

    Cons

    I'm lovin it!!! Sorry wrong company.

    Advice to ManagementAdvice

    Fire me, please!!!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Company to work for.

    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Tim Hortons

    Pros

    The love people have and give to this company and always have.

    Cons

    All the news about Burger King and all the speculation. Need facts first before people guess what is happening.

    Advice to ManagementAdvice

    More communication on Burger King and what this means to all the employees and their future roles in the company.

  3.  

    manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Markham, IL
    Current Employee - Manager in Markham, IL

    I have been working at Tim Hortons full-time (more than 8 years)

    Pros

    Overall good company to work for.

    Cons

    Long hours but time goes fast.

    Advice to ManagementAdvice

    stay open minded.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Everyone was great. It is like working with a family.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Oxford, MI
    Former Employee - Cashier in Oxford, MI

    I worked at Tim Hortons full-time (less than an year)

    Pros

    Flexible schedule
    The people
    High standards
    Understanding of your personal life

    Cons

    I have no cons at all

    Advice to ManagementAdvice

    You are doing great

  6.  

    Amazing work environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Front Cashier, Supervisor and Baker in Sudbury, ON (Canada)
    Former Employee - Store Front Cashier, Supervisor and Baker in Sudbury, ON (Canada)

    I worked at Tim Hortons full-time (more than 3 years)

    Pros

    The management is well established and organized. Training is provided before you can start through online modules, and then you learn on hand. The working environment was always fun and focused! And I really enjoyed that you get regular customers, you can really get to know them this way.

    Cons

    The only con I can think of is getting time-off can be a bit difficult as these establishment are always busy. If your good at what you do they want you there most of the time! :) Not really a con but it can be for your work-life balance.

    Advice to ManagementAdvice

    Keep providing the training you do and allowing your employees to have fun on the job (to the most efficient extent)!

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Interviewing Process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tim Hortons Team Member in Toronto, ON (Canada)
    Current Employee - Tim Hortons Team Member in Toronto, ON (Canada)

    I have been working at Tim Hortons part-time (more than an year)

    Pros

    Very friendly managers and interviewers
    Lots of applications and situational questions
    Easy to answer

    Cons

    Some abstract questions are asked, none that shouldn't be expected however.
    Two-interview process, seems quite extensive for a part-time job

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Great Environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons

    Pros

    You will learn how to communicate to people with different personalities

    Cons

    There are not a lot of cons for this job

  9.  

    I am feeling good in working for Tim Hortons.. very good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Counter Attendant in Calgary, AB (Canada)
    Current Employee - Food Counter Attendant in Calgary, AB (Canada)

    I have been working at Tim Hortons part-time (less than an year)

    Pros

    I can get experience of customer service, team leadership, communication frequency. Also more specifically It is good to work over there in the sense of customer service .

    Cons

    I have to always prepare for multi task as it is very busy place. Also when there is a drive through and 24 hours open store, i have to work fast to serve more an more customers.

    Advice to ManagementAdvice

    My manager and owner is very good in nature. They give all benefits and promotions where i am working.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great Work to start with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons part-time (more than an year)

    Pros

    Good environment, friendly staff etc

    Cons

    less pay, long standing hour.

    Advice to ManagementAdvice

    should give employee bonus.

    Recommends
    Positive Outlook
  11.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Toronto, ON (Canada)
    Current Employee - Cashier in Toronto, ON (Canada)

    I have been working at Tim Hortons part-time (less than an year)

    Pros

    good customer serviceI believe I will do this job very well. I have adequate experience and skills for this responsibility. I’m enthusiastic and very dynamic, I am willing to learn and will improve my qualification for such a greater benefit.

    Cons

    My long-term goals is growing with a company where I can continue to learn, take on additional responsibilities, and contribute as much of value as I can.

    Advice to ManagementAdvice

    I like to make sure that my work is perfect, so I tend to perhaps spend a little too much time checking it. However, I’ve come to a good balance by setting up a system to ensure everything is done correctly the first time.

    Recommends
    Neutral Outlook
    No opinion of CEO

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