Tim Hortons Reviews

Updated September 24, 2014
Updated September 24, 2014
356 Reviews
3.2
356 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Tim Hortons Chairman and Interim CEO Paul D. House
Paul D. House
93 Ratings

Review Highlights

Pros
  • Flexible hours, learning new skills, working with a diverse team (in 35 reviews)

  • Good job to learn how to urea a customer and help develop customer service skills (in 22 reviews)


Cons
  • When you are hired, the starting salary is minimum wage and the raises are at (in 20 reviews)

  • Need lots of patience to handle rude customers (in 11 reviews)

More Highlights

31 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Company to work for.

    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Tim Hortons

    Pros

    The love people have and give to this company and always have.

    Cons

    All the news about Burger King and all the speculation. Need facts first before people guess what is happening.

    Advice to ManagementAdvice

    More communication on Burger King and what this means to all the employees and their future roles in the company.

  2.  

    manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Markham, IL
    Current Employee - Manager in Markham, IL

    I have been working at Tim Hortons full-time for more than 8 years

    Pros

    Overall good company to work for.

    Cons

    Long hours but time goes fast.

    Advice to ManagementAdvice

    stay open minded.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Everyone was great. It is like working with a family.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Oxford, MI
    Former Employee - Cashier in Oxford, MI

    I worked at Tim Hortons full-time for less than a year

    Pros

    Flexible schedule
    The people
    High standards
    Understanding of your personal life

    Cons

    I have no cons at all

    Advice to ManagementAdvice

    You are doing great

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  5.  

    Great Environment

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Tim Hortons

    Pros

    You will learn how to communicate to people with different personalities

    Cons

    There are not a lot of cons for this job

  6.  

    It was a really good experience working as a student. Good way to make some money while going to school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Front Cashier  in  Mississauga, ON (Canada)
    Former Employee - Store Front Cashier in Mississauga, ON (Canada)

    I worked at Tim Hortons part-time for more than a year

    Pros

    You get to meet and socialize with different people. Good job to enhance your interpersonal skills.

    Cons

    It gets really busy sometimes, which can be tiring sometimes.

    Advice to ManagementAdvice

    Should help the front staff often.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    I am feeling good in working for Tim Hortons.. very good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Counter Attendant  in  Calgary, AB (Canada)
    Current Employee - Food Counter Attendant in Calgary, AB (Canada)

    I have been working at Tim Hortons part-time for less than a year

    Pros

    I can get experience of customer service, team leadership, communication frequency. Also more specifically It is good to work over there in the sense of customer service .

    Cons

    I have to always prepare for multi task as it is very busy place. Also when there is a drive through and 24 hours open store, i have to work fast to serve more an more customers.

    Advice to ManagementAdvice

    My manager and owner is very good in nature. They give all benefits and promotions where i am working.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Work to start with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Tim Hortons part-time for more than a year

    Pros

    Good environment, friendly staff etc

    Cons

    less pay, long standing hour.

    Advice to ManagementAdvice

    should give employee bonus.

    Recommends
    Positive Outlook
  9.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Toronto, ON (Canada)
    Current Employee - Cashier in Toronto, ON (Canada)

    I have been working at Tim Hortons part-time for less than a year

    Pros

    good customer serviceI believe I will do this job very well. I have adequate experience and skills for this responsibility. I’m enthusiastic and very dynamic, I am willing to learn and will improve my qualification for such a greater benefit.

    Cons

    My long-term goals is growing with a company where I can continue to learn, take on additional responsibilities, and contribute as much of value as I can.

    Advice to ManagementAdvice

    I like to make sure that my work is perfect, so I tend to perhaps spend a little too much time checking it. However, I’ve come to a good balance by setting up a system to ensure everything is done correctly the first time.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Engaging, Fun, Great Workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Representative  in  Oakville, ON (Canada)
    Current Employee - Operations Representative in Oakville, ON (Canada)

    I have been working at Tim Hortons

    Pros

    Very Diverse Company, Many Learning Opportunities, and Great Training Structure. Good people, Great philosophies.

    Cons

    Typical Office culture and drama within the corporation. high in politics, and big on favouritism based on connections

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Baker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Baker  in  Toronto, ON (Canada)
    Former Employee - Baker in Toronto, ON (Canada)

    I worked at Tim Hortons part-time for more than a year

    Pros

    Good job while in school

    Cons

    Too mush cleaning, and bad working conditions.

    Advice to ManagementAdvice

    They think they all are very smart, so guys come down to this planet earth for the donuts sake.

    Recommends
    Positive Outlook
    No opinion of CEO

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