Tim Hortons

  www.timhortons.com
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Tim Hortons Reviews

Updated Jul 18, 2014
All Employees Current Employees Only

3.1 319 reviews

72% Approve of the CEO

Tim Hortons Chairman and Interim CEO Paul D. House

Paul D. House

(83 ratings)

55% of employees recommend this company to a friend

Review Highlights

Pros
  • Flexible hours, learning new skills, working with a diverse team(in 31 reviews)

  • Good job to learn how to urea a customer and help develop customer service skills(in 19 reviews)


Cons
  • Could be quite stressful at times, especially for a minimum wage job(in 18 reviews)

  • fast-paced environment , coffee culture(in 8 reviews)

26 Employee Reviews Back to all reviews
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in
    • Culture & Values
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    manager

    Manager (Current Employee) Markham, IL

    ProsOverall good company to work for.

    ConsLong hours but time goes fast.

    Advice to Senior Managementstay open minded.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Everyone was great. It is like working with a family.

    Cashier (Former Employee) Oxford, MI

    ProsFlexible schedule
    The people
    High standards
    Understanding of your personal life

    ConsI have no cons at all

    Advice to Senior ManagementYou are doing great

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    good

    Cashier (Current Employee) Toronto, ON (Canada)

    Prosgood customer serviceI believe I will do this job very well. I have adequate experience and skills for this responsibility. I’m enthusiastic and very dynamic, I am willing to learn and will improve my qualification for such a greater benefit.

    ConsMy long-term goals is growing with a company where I can continue to learn, take on additional responsibilities, and contribute as much of value as I can.

    Advice to Senior ManagementI like to make sure that my work is perfect, so I tend to perhaps spend a little too much time checking it. However, I’ve come to a good balance by setting up a system to ensure everything is done correctly the first time.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    Engaging, Fun, Great Workplace

    Operations Representative (Current Employee) Oakville, ON (Canada)

    ProsVery Diverse Company, Many Learning Opportunities, and Great Training Structure. Good people, Great philosophies.

    ConsTypical Office culture and drama within the corporation. high in politics, and big on favouritism based on connections

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Baker

    Baker (Former Employee) Toronto, ON (Canada)

    ProsGood job while in school

    ConsToo mush cleaning, and bad working conditions.

    Advice to Senior ManagementThey think they all are very smart, so guys come down to this planet earth for the donuts sake.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    Great environment

    Anonymous Employee (Current Employee)

    ProsLoved my co-workers they were all very friendly. The managers ran the store very well, treated all employees fairly. Flexible schedule.

    ConsIt is a fast paced environment, when you work in the sandwich unit it gets really hot and can be a bit stressful. Not much career opportunity or advancement.

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    Tim Hortons

    Customer Service (Current Employee) Toronto, ON (Canada)

    ProsGood place learn from scratch

    Conswe need more patients . once you got it you can make customers as guest, That is how we call everyone, they will become friends.

    Advice to Senior Managementmy manager is good with employee,it should be same as everywhere

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

     

    enjoyable

    Manager (Current Employee) Milton, ON (Canada)

    Prosnever going to go bankrupt

    Consyou either have it or not

    Advice to Senior Managementbe fair

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

     

    Fun and culturally diverse workplace! Funny Coworkers make a difference to your day!

    Store Front Position (Current Employee) Richmond, BC (Canada)

    ProsClose working atmosphere with other coworkers. Flexible and accomodating shifts.
    At my location, everyone gets along. Coworkers spend time with eachother outside of the workplace and there are always new stories with our returning customers. I am lucky to work at a good location, coworkers are friendly, usually good customers and good management.
    Business is good, its always busy so time goes fast and there is always something to do. To me it is a pleasure to be part of the staff because I like to stay engaged with customers all the time and keep in touch with the other employees around me.
    Since I have worked there for 2 years, I understand what customers want and I know whats going on in their minds and communicate and we work cohesivelly as a Timmy Family.

    ConsThe only downsides I could think of if you are a Baker who works in the back, you have to experience cold freezing temperatures while staging the baked goods from the freezer. It is freezing even when you wear your winter jacket. Bakers sometimes do not have the time to get breaks, because Tim Hortons is usually always busy that the baked goods on muffin/donut/cookie racks run out pretty fast. This is very stressful which causes the baker to make many baked goods at once, trying to multi-task working in the back alone that they hardly get time to take a break. Bakers have a choice to have a break but most of the time they are dedicated to their tasks and chose not to take one because they do not want to fall behind.
    If you work in the back and not in store front is the only stressful part I could think of.
    Anyways, I think this is a great for anybody to start their first job and to meet customers, make friends with coworkers.

    Advice to Senior ManagementManagement could scheduele several bakers during the same shift to reduce stress for busy periods and allow break time and job rotations for employees.
    Bakers have strange shifts and sometimes start 4AM in the morning that they must dedicate to alter in their lifestyle, so they deserve a little rest here and there.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Co-op at Tax department

    Anonymous Employee (Former Employee)

    ProsIt was my first co-op and people were very nice and all of them are smart

    Consno cons I can say

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